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Table of Contents

 
 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Form 8-K
CURRENT REPORT
Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
Date of Report (date of earliest event reported): April 13, 2011
JPMORGAN CHASE & CO.
(Exact name of registrant as specified in its charter)
         
Delaware   1-5805   13-2624428
(State or Other Jurisdiction of   (Commission File Number)   (IRS Employer
Incorporation)       Identification No.)
         
270 Park Avenue, New York, NY       10017
(Address of Principal Executive Offices)       (Zip Code)
Registrant’s telephone number, including area code: (212) 270-6000
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
o   Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
 
o   Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
 
o   Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
 
o   Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
 
 

 


TABLE OF CONTENTS

Item 2.02 Results of Operations and Financial Condition
Item 9.01 Financial Statements and Exhibits
SIGNATURE
EXHIBIT INDEX
EX-12.1
EX-12.2
EX-99.1
EX-99.2


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Item 2.02 Results of Operations and Financial Condition
On April 13, 2011, JPMorgan Chase & Co. (“JPMorgan Chase” or the “Firm”) reported 2011 first quarter net income of $5.6 billion, or $1.28 per share, compared with net income of $3.3 billion, or $0.74 per share, for the first quarter of 2010. A copy of the 2011 first quarter earnings release is attached hereto as Exhibit 99.1, and a copy of the earnings release financial supplement is attached hereto as Exhibit 99.2.
Each of the Exhibits provided with this Form 8-K shall be deemed to be “filed” for purposes of the Securities Exchange Act of 1934, as amended.
This current report on Form 8-K (including the Exhibits hereto) contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements are based upon the current beliefs and expectations of JPMorgan Chase & Co.’s management and are subject to significant risks and uncertainties. Actual results may differ from those set forth in the forward-looking statements. Factors that could cause JPMorgan Chase & Co.’s actual results to differ materially from those described in the forward-looking statements can be found in JPMorgan Chase & Co.’s Annual Report on Form 10-K for the year ended December 31, 2010, which has been filed with the U.S. Securities and Exchange Commission and is available on JPMorgan Chase & Co.’s website (www.jpmorganchase.com) and on the Securities and Exchange Commission’s website (www.sec.gov). JPMorgan Chase & Co. does not undertake to update the forward-looking statements to reflect the impact of circumstances or events that may arise after the date of the forward-looking statements.
Item 9.01 Financial Statements and Exhibits
(d) Exhibits
     
Exhibit Number   Description of Exhibit
12.1
  JPMorgan Chase & Co. Computation of Ratio of Earnings to Fixed Charges
 
   
12.2
  JPMorgan Chase & Co. Computation of Ratio of Earnings to Fixed Charges and Preferred Stock Dividend Requirements
 
   
99.1
  JPMorgan Chase & Co. Earnings Release — First Quarter 2011 Results
 
   
99.2
  JPMorgan Chase & Co. Earnings Release Financial Supplement — First Quarter 2011

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Table of Contents

SIGNATURE
Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
         
  JPMORGAN CHASE & CO.
(Registrant)
 
 
  By:   /s/ Louis Rauchenberger    
    Louis Rauchenberger   
         
    Managing Director and Controller
[Principal Accounting Officer] 
 
Dated: April 13, 2011

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EXHIBIT INDEX
     
Exhibit Number   Description of Exhibit
12.1
  JPMorgan Chase & Co. Computation of Ratio of Earnings to Fixed Charges
 
   
12.2
  JPMorgan Chase & Co. Computation of Ratio of Earnings to Fixed Charges and Preferred Stock Dividend Requirements
 
   
99.1
  JPMorgan Chase & Co. Earnings Release — First Quarter 2011 Results
 
   
99.2
  JPMorgan Chase & Co. Earnings Release Financial Supplement — First Quarter 2011

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exv12w1
EXHIBIT 12.1
JPMORGAN CHASE & CO.
Computation of Ratio of Earnings to Fixed Charges
         
Three months ended March 31, (in millions, except ratios)   2011  
Excluding interest on deposits
       
Income before income tax expense
  $ 8,057  
 
     
Fixed charges:
       
Interest expense
    2,816  
One-third of rents, net of income from subleases (a)
    140  
 
     
Total fixed charges
    2,956  
 
     
Add: Equity in undistributed loss of affiliates
    26  
 
     
Income before income tax expense and fixed charges, excluding capitalized interest
  $ 11,039  
 
     
Fixed charges, as above
  $ 2,956  
 
     
Ratio of earnings to fixed charges
    3.73  
 
     
 
       
Including interest on deposits
       
Fixed charges, as above
  $ 2,956  
Add: Interest on deposits
    922  
 
     
Total fixed charges and interest on deposits
  $ 3,878  
 
     
Income before income tax expense and fixed charges, excluding capitalized interest, as above
  $ 11,039  
Add: Interest on deposits
    922  
 
     
Total income before income tax expense, fixed charges and interest on deposits
  $ 11,961  
 
     
Ratio of earnings to fixed charges
    3.08  
 
     
 
(a)   The proportion deemed representative of the interest factor.

 

exv12w2
EXHIBIT 12.2
JPMORGAN CHASE & CO.
Computation of Ratio of Earnings to Fixed Charges
and Preferred Stock Dividend Requirements
         
Three months ended March 31, (in millions, except ratios)   2011  
Excluding interest on deposits
       
Income before income tax expense
  $ 8,057  
 
     
Fixed charges:
       
Interest expense
    2,816  
One-third of rents, net of income from subleases (a)
    140  
 
     
Total fixed charges
    2,956  
 
     
Add: Equity in undistributed loss of affiliates
    26  
 
     
Income before income tax expense and fixed charges, excluding capitalized interest
  $ 11,039  
 
     
Fixed charges, as above
  $ 2,956  
 
       
Preferred stock dividends (pre-tax)
    231  
 
     
 
       
Fixed charges including preferred stock dividends
  $ 3,187  
 
     
Ratio of earnings to fixed charges and preferred stock dividend requirements
    3.46  
 
     
 
       
Including interest on deposits
       
Fixed charges including preferred stock dividends, as above
  $ 3,187  
Add: Interest on deposits
    922  
 
     
Total fixed charges including preferred stock dividends and interest on deposits
  $ 4,109  
 
     
Income before income tax expense and fixed charges, excluding capitalized interest, as above
  $ 11,039  
Add: Interest on deposits
    922  
 
     
Total income before income tax expense, fixed charges and interest on deposits
  $ 11,961  
 
     
Ratio of earnings to fixed charges and preferred stock dividend requirements
    2.91  
 
     
 
(a)   The proportion deemed representative of the interest factor.

 

exv99w1
Exhibit 99.1

     
JPMorgan Chase & Co.
270 Park Avenue, New York, NY 10017-2070
NYSE symbol: JPM
www.jpmorganchase.com
  (JP MORGAN LOGO)

News release: IMMEDIATE RELEASE
JPMORGAN CHASE REPORTS FIRST-QUARTER 2011 NET INCOME OF
$5.6 BILLION, OR $1.28 PER SHARE, ON REVENUE
1 OF $25.8 BILLION
    Investment Bank reported strong earnings; solid results from other businesses
 
    Retail Financial Services demonstrated good underlying performance; results offset by elevated credit costs and other mortgage-related costs
 
    Fortress balance sheet strengthened: Basel I Tier 1 Common1 of $120 billion, or 10.0%; estimated Basel III Tier 1 Common1 of 7.3%; credit reserves at $30.4 billion, coverage ratio at 4.10% of total loans1
 
    Increased quarterly common stock dividend to $0.25 per share; authorized new $15 billion multi-year common stock repurchase program, of which up to $8.0 billion of common stock repurchases is approved for 2011
 
    First-quarter results included the following significant items:
  -   $2.0 billion pretax ($0.29 per share after-tax) benefit from reduced credit card loan loss reserves
 
  -   $1.1 billion pretax ($0.16 per share after-tax) loss from mortgage servicing rights asset adjustment for increased costs
 
  -   $650 million pretax ($0.10 per share after-tax) expense for estimated costs of foreclosure-related matters
    Over $450 billion in new and renewed credit provided to and capital raised for consumers, corporations, small businesses, municipalities and not-for-profits in the first quarter of 2011
 
    Enhanced programs to help military and veteran customers, including a commitment to reduce mortgage pricing and increase mortgage loan modifications, jobs, training, and homeownership assistance
 
    Loan modifications of 1,098,000 offered and 324,000 completed since the beginning of 2009
 
    Added 16,300 employees over the last twelve months, including more than 9,800 in the U.S.
New York, April 13, 2011 — JPMorgan Chase & Co. (NYSE: JPM) today reported first-quarter 2011 net income of $5.6 billion, compared with net income of $3.3 billion in the first quarter of 2010. Earnings per share were $1.28, compared with $0.74 in the first quarter of 2010.
Jamie Dimon, Chairman and Chief Executive Officer, commented on the quarter: “The Firm’s results reflected a strong quarter across the Investment Bank and solid performance from Card Services, Commercial Banking, Treasury & Securities Services, and Asset Management. These results partially benefited from improved credit trends in our credit card and wholesale businesses.”
     
Investor Contact: Lauren Tyler (212) 270-7325   Media Contact: Joe Evangelisti (212) 270-7438
 
1   Presented on a managed basis. For notes on managed basis and other non-GAAP measures, see page 13.

 


 

J.P. Morgan Chase & Co.
News Release
Dimon continued: “Retail Financial Services demonstrated good underlying performance, while we continued to invest in building branches and adding to our sales force. However, this performance was more than offset by the extraordinarily high losses we still are bearing on mortgage-related issues.(a) Unfortunately, these losses will continue for a while. Rest assured, we are fully engaged in fixing our problems and addressing our mistakes from the past, and we will strive to build the best mortgage business going forward.”
Commenting on the balance sheet, Dimon said: “We strengthened our fortress balance sheet, ending the first quarter with a strong Tier 1 Common ratio of 10.0%. Looking forward, we intend to operate the business with the objectives of maintaining a Basel I Tier 1 Common ratio of at least 9.0% and meeting the Basel III requirements substantially ahead of time. Our earnings power will allow us to generate significant capital in excess of our objectives, enabling us to invest aggressively in our future.
“We were pleased that our strong balance sheet allowed us to increase our annual dividend to $1.00 per share and to reestablish a significant share-repurchase program. Importantly, we will only buy back stock if we believe the price is appropriate and if it benefits our remaining shareholders. In the meantime, we will pursue the significant organic growth opportunities we see in each of our businesses as our top priority and our best use of capital.”
Dimon also remarked: “In every way we can, we continue to support the economic recovery in the U.S. and around the world. This quarter alone, JPMorgan Chase provided credit to and raised capital for our clients of over $450 billion. These efforts have a meaningful impact on our communities — we originated mortgages to over 180,000 people; we provided credit cards to approximately 2.6 million people; we lent or increased credit to over 7,500 small businesses, allowing them to expand; we lent to over 500 not-for-profit and government entities, including states, municipalities, hospitals and universities; we extended or increased loan limits to approximately 1,500 middle market companies; and we lent to or raised capital for more than 3,500 corporations. In addition, we added 16,300 employees over the last twelve months, including more than 9,800 in the U.S. Furthermore, we remain committed to helping homeowners and preventing foreclosures. Since the beginning of 2009, we have offered 1,098,000 trial modifications to struggling homeowners.”
Dimon concluded: “We believe that a strong regulatory environment is essential, and we are working hard to ensure that we meet all the new rules and requirements, both in letter and spirit. While we expect to make numerous changes in our business, we do so with the needs and expectations of our customers foremost in our minds. As we look toward the future, we see incredible opportunities for the company, which our teams around the world are aggressively pursuing.”
 
(a)   Within Retail Financial Services, during the first quarter of 2011, losses on mortgages and mortgage-related issues included (i) a provision for credit losses of $1.1 billion, (ii) a loss of $1.1 billion for the impact of increased servicing costs on the fair value of the Firm's mortgage servicing rights asset, (iii) $650 million of expense for the estimated costs of foreclosure-related matters, and (iv) mortgage repurchase losses of $420 million.
In the discussion below of the business segments and of JPMorgan Chase as a Firm, information is presented on a managed basis. For more information about managed basis, as well as other non-GAAP financial measures used by management to evaluate the performance of each line of business, see page 13. The following discussion compares the first quarters of 2011 and 2010 unless otherwise noted.

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J.P. Morgan Chase & Co.
News Release
INVESTMENT BANK (IB)
                                                         
Results for IB                           4Q10   1Q10
($ millions)   1Q11   4Q10   1Q10   $ O/(U)   O/(U) %   $ O/(U)   O/(U) %
Net Revenue
  $ 8,233     $ 6,213     $ 8,319     $ 2,020       33 %     ($86 )     (1 )%
Provision for Credit Losses
    (429 )     (271 )     (462 )     (158 )     (58 )     33       7  
Noninterest Expense
    5,016       4,201       4,838       815       19       178       4  
Net Income
  $ 2,370     $ 1,501     $ 2,471     $ 869       58 %     ($101 )     (4 )%
Discussion of Results:
Net income was $2.4 billion, down 4% from the prior-year record, reflecting higher noninterest expense, slightly lower net revenue and a lower benefit from the provision for credit losses. Net income was up 58% from the prior quarter, reflecting higher net revenue and a higher benefit from the provision for credit losses, partially offset by higher noninterest expense.
Net revenue was $8.2 billion, compared with $8.3 billion in the prior year and $6.2 billion in the prior quarter. Investment banking fees were $1.8 billion, up 23% from the prior year and down 3% from the prior quarter; these consisted of record debt underwriting fees of $971 million (up 33% from the prior year and up 6% from the prior quarter), equity underwriting fees of $379 million (down 8% from the prior year and down 22% from the prior quarter), and advisory fees of $429 million (up 41% from the prior year and flat compared with the prior quarter). Fixed Income and Equity Markets revenue was $6.6 billion, compared with $6.9 billion in the prior year and $4.0 billion in the prior quarter, reflecting strong client revenues. Credit Portfolio revenue was a loss of $190 million, primarily reflecting the negative net impact of credit valuation adjustments, largely offset by net interest income and fees on retained loans.
The provision for credit losses was a benefit of $429 million, compared with a benefit of $462 million in the prior year. The current-quarter benefit primarily reflected a reduction in the allowance for loan losses, primarily related to loan sales and net repayments. The ratio of the allowance for loan losses to end-of-period loans retained was 2.52%, compared with 4.91% in the prior year, driven by the improved quality of the loan portfolio. Net charge-offs were $123 million, compared with net charge-offs of $697 million in the prior year.
Noninterest expense was $5.0 billion, up 4% from the prior year and 19% from the prior quarter. The increase from prior periods was driven by higher compensation expense, partially offset by lower noncompensation expense.
Key Metrics and Business Updates:
(All comparisons refer to the prior-year quarter except as noted, and all rankings are according to Dealogic)
    Ranked #1 in Global Investment Banking Fees for the three months ended March 31, 2011.
 
    Ranked #1 in Global Announced M&A; #1 in Global Syndicated Loans; #3 in Global Debt, Equity and Equity-related; #3 in Global Long-Term Debt; and #7 in Global Equity and Equity-related, based on volume, for the three months ended March 31, 2011.
 
    Return on equity was 24% on $40.0 billion of average allocated capital.
 
    End-of-period loans retained were $52.7 billion, flat compared with both the prior year and prior quarter. End-of-period held-for-sale and fair-value loans were $5.1 billion, up 41% from the prior year and up 35% from the prior quarter.

3


 

J.P. Morgan Chase & Co.
News Release
RETAIL FINANCIAL SERVICES (RFS)
                                                         
Results for RFS                           4Q10   1Q10
($ millions)   1Q11   4Q10   1Q10   $ O/(U)   O/(U) %   $ O/(U)   O/(U) %
Net Revenue
  $ 6,275     $ 8,525     $ 7,776       ($2,250 )     (26 )%     ($1,501 )     (19 )%
Provision for Credit Losses
    1,326       2,456       3,733       (1,130 )     (46 )     (2,407 )     (64 )
Noninterest Expense
    5,262       4,824       4,242       438       9 %     1,020       24  
Net Income/(Loss)
    ($208 )   $ 708       ($131 )     ($916 )   NM     ($77 )     (59 )%
Discussion of Results:
Retail Financial Services reported a net loss of $208 million, compared with a net loss of $131 million in the prior year.
Net revenue was $6.3 billion, a decrease of $1.5 billion, or 19%, compared with the prior year. Net interest income was $4.6 billion, down by $394 million, or 8%, reflecting the impact of lower loan balances due to portfolio runoff and narrower loan spreads. Noninterest revenue was $1.6 billion, down by $1.1 billion, or 40%, driven by lower mortgage fees and related income.
The provision for credit losses was $1.3 billion, a decrease of $2.4 billion from the prior year and a decrease of $1.1 billion from the prior quarter. While delinquency trends and net charge-offs improved compared with both prior periods, the current-quarter provision continued to reflect elevated losses in the mortgage and home equity portfolios. Home equity net charge-offs were $720 million (3.36% net charge-off rate1), compared with $1.1 billion (4.59% net charge-off rate1) in the prior year. Subprime mortgage net charge-offs were $186 million (6.80% net charge-off rate1), compared with $457 million (13.43% net charge-off rate1). Prime mortgage, including option ARMs, net charge-offs were $165 million (1.06% net charge-off rate1), compared with $482 million (2.84% net charge-off rate1). The allowance for loan losses to end-of-period loans retained, excluding purchased credit-impaired loans, was 4.84%, compared with 5.16% in the prior year and 4.72% in the prior quarter.
Noninterest expense was $5.3 billion, an increase of $1.0 billion, or 24%, from the prior year.
Retail Banking reported net income of $891 million, flat compared with the prior year.
Net revenue was $4.4 billion, up 2% from the prior year. The increase was driven by higher debit card and investment sales revenue, largely offset by lower deposit-related fees.
Retail Banking net charge-offs were $119 million (2.86% net charge-off rate), compared with $191 million (4.58% net charge-off rate) in the prior year.
Noninterest expense was $2.8 billion, up 9% from the prior year, resulting from sales force increases and new branch builds.

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J.P. Morgan Chase & Co.
News Release
Key Metrics and Business Updates:
(All comparisons refer to the prior-year quarter except as noted)
    Checking accounts totaled 26.6 million, up 3% from the prior year and down 2% from the prior quarter.
 
    Average total deposits were $348.1 billion, up 4% from the prior year and 3% from the prior quarter.
 
    Deposit margin was 2.92%, compared with 3.02% in the prior year and 3.00% in the prior quarter.
 
    End-of-period Business Banking loans were $17.0 billion, up 1% from the prior year and the prior quarter; originations were $1.4 billion, up 57% from the prior year and flat compared with the prior quarter.
 
    Branch sales of credit cards were down 12% from the prior year and down 9% from the prior quarter.
 
    Branch sales of investment products increased 11% from the prior year and 8% from the prior quarter.
 
    Number of branches was 5,292, up 3% from the prior year and flat compared with the prior quarter.
Mortgage Banking, Auto & Other Consumer Lending reported a net loss of $937 million, compared with net income of $257 million in the prior year.
Net revenue was $696 million, a decrease of $1.2 billion, or 64%, from the prior year. Mortgage Banking net revenue was a loss of $114 million, compared with net revenue of $962 million in the prior year. Auto & Other Consumer Lending net revenue was $810 million, down by $139 million, predominantly as a result of the discontinuation of tax refund anticipation lending.
Mortgage Banking net revenue included $271 million of net interest income and $104 million of other noninterest revenue, offset by a loss of $489 million for mortgage fees and related income. Mortgage fees and related income comprised $259 million of net production revenue, $489 million of servicing operating revenue and a $1.2 billion MSR risk management loss. Production revenue, excluding repurchase losses, was $679 million, an increase of $246 million, reflecting higher mortgage origination volumes and wider margins. Total production revenue was reduced by $420 million of repurchase losses, compared with repurchase losses of $432 million in the prior year. Servicing operating revenue declined 3% from the prior year. MSR risk management revenue declined by $1.4 billion from the prior year, reflecting a $1.1 billion decrease in the fair value of the MSR asset for the estimated impact of increased servicing costs.
The provision for credit losses, predominantly related to the student and auto loan portfolios, was $131 million, compared with $217 million in the prior year. Auto loan net charge-offs were $47 million (0.40% net charge-off rate), compared with $102 million (0.88% net charge-off rate) in the prior year. Student loan and other net charge-offs were $80 million (2.25% net charge-off rate), compared with $64 million (1.64% net charge-off rate) in the prior year.
Noninterest expense was $2.1 billion, up by $859 million, or 69%, from the prior year, driven by $650 million recorded for estimated costs of foreclosure-related matters, as well as an increase in default-related expense for the serviced portfolio.

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J.P. Morgan Chase & Co.
News Release
Key Metrics and Business Updates:
(All comparisons refer to the prior-year quarter except as noted)
    Mortgage loan originations were $36.2 billion, up 14% from the prior year and down 29% from the prior quarter.
 
    Total third-party mortgage loans serviced were $955.0 billion, down 11% from the prior year and 1% from the prior quarter.
 
    Average auto loans were $47.7 billion, up 2%; originations were $4.8 billion, down 24% from the prior year and flat compared with the prior quarter.
Real Estate Portfolios reported a net loss of $162 million, compared with a net loss of $1.3 billion in the prior year. The improvement was driven by a lower provision for credit losses.
Net revenue was $1.2 billion, down by $364 million, or 24%, from the prior year. The decrease was driven by a decline in net interest income as a result of lower loan balances due to portfolio runoff, and narrower loan spreads.
The provision for credit losses was $1.1 billion, compared with $3.3 billion in the prior year. The current-quarter provision reflected a $1.0 billion reduction in net charge-offs driven by improved delinquency trends. Also, the prior-year provision included an addition to the allowance for loan losses of $1.2 billion for the Washington Mutual purchased credit-impaired portfolios. (For further detail, see RFS discussion of the provision for credit losses, above.)
Noninterest expense was $355 million, down by $64 million, or 15%, from the prior year, reflecting a decrease in foreclosed asset expense.
Key Metrics and Business Updates:
(All comparisons refer to the prior-year quarter except as noted)
    Average mortgage loans were $107.8 billion, down by $16.6 billion.
 
    Average home equity loans were $111.1 billion, down by $14.6 billion.
CARD SERVICES (CS)
                                                         
Results for CS                           4Q10   1Q10
($ millions)   1Q11   4Q10   1Q10   $ O/(U)   O/(U) %   $ O/(U)   O/(U) %
Net Revenue
  $ 3,982     $ 4,246     $ 4,447       ($264 )     (6 )%     ($465 )     (10 )%
Provision for Credit Losses
    226       671       3,512       (445 )     (66 )     (3,286 )     (94 )
Noninterest Expense
    1,555       1,514       1,402       41       3       153       11 %
Net Income/(Loss)
  $ 1,343     $ 1,299       ($303 )   $ 44       3 %   $ 1,646     NM  
Discussion of Results:
Net income was $1.3 billion, compared with a net loss of $303 million in the prior year. The improved results were driven by a lower provision for credit losses, partially offset by lower net revenue.
End-of-period loans were $128.8 billion, a decrease of $20.5 billion, or 14%, from the prior year and a decrease of $8.9 billion, or 6%, from the prior quarter. Average loans were $132.5 billion, a decrease of $23.3 billion, or 15%, from the prior year and a decrease of $3.0 billion, or 2%, from the prior quarter. The declines in both end-of-period and average loans were consistent with expected portfolio runoff.

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J.P. Morgan Chase & Co.
News Release
Net revenue was $4.0 billion, a decrease of $465 million, or 10%, from the prior year. Net interest income was $3.2 billion, down by $489 million, or 13%. The decrease in net interest income was driven by lower average loan balances, the impact of legislative changes and a decreased level of fees. These decreases were largely offset by lower revenue reversals associated with lower charge-offs. Noninterest revenue was $782 million, an increase of $24 million, or 3%. The increase was driven by the transfer of the Commercial Card business to CS from Treasury & Securities Services in the first quarter of 2011 and higher net interchange income, partially offset by lower revenue from fee-based products.
The provision for credit losses was $226 million, compared with $3.5 billion in the prior year and $671 million in the prior quarter. The current-quarter provision reflected lower net charge-offs and a reduction of $2.0 billion to the allowance for loan losses due to lower estimated losses. The prior-year provision included a reduction of $1.0 billion to the allowance for loan losses. Excluding the Washington Mutual and Commercial Card portfolios, the net charge-off rate1 was 6.20%, down from 10.54% in the prior year and 7.08% in the prior quarter; and the 30-day delinquency rate1 was 3.25%, down from 4.99% in the prior year and 3.66% in the prior quarter. Including the Washington Mutual and Commercial Card portfolios, the net charge-off rate1 was 6.81%, down from 11.75% in the prior year and 7.82% in the prior quarter; the 30-day delinquency rate1 was 3.55%, down from 5.62% in the prior year and 4.07% in the prior quarter.
Noninterest expense was $1.6 billion, an increase of $153 million, or 11%, due to the transfer of the Commercial Card business and higher marketing expense.
Key Metrics and Business Updates:
(All comparisons refer to the prior-year quarter except as noted)
    Return on equity was 42% on $13.0 billion of average allocated capital.
 
    Pretax income to average loans (ROO) was 6.73%, compared with negative 1.22% in the prior year and positive 6.03% in the prior quarter.
 
    Excluding the Washington Mutual and Commercial Card portfolios, net interest income as a percentage of average loans was 9.25%, up from 8.86% in the prior year and 9.16% in the prior quarter. Including the Washington Mutual and Commercial Card portfolios, the ratio was 9.79%.
 
    New accounts of 2.6 million were opened.
 
    Excluding the Commercial Card portfolio, sales volume was $77.5 billion, an increase of $8.1 billion, or 12%. Excluding the Washington Mutual and Commercial Card portfolios, sales volume was $75.2 billion, an increase of $8.3 billion, or 12%.
 
    Merchant processing volume was $125.7 billion on 5.6 billion total transactions processed.

7


 

J.P. Morgan Chase & Co.
News Release
COMMERCIAL BANKING (CB)
                                                         
Results for CB                           4Q10   1Q10
($ millions)   1Q11   4Q10   1Q10   $ O/(U)   O/(U) %   $ O/(U)   O/(U) %
Net Revenue
  $ 1,516     $ 1,611     $ 1,416       ($95 )     (6 )%   $ 100       7 %
Provision for Credit Losses
    47       152       214       (105 )     (69 )     (167 )     (78 )
Noninterest Expense
    563       558       539       5       1       24       4  
Net Income
  $ 546     $ 530     $ 390     $ 16       3 %   $ 156       40 %
Discussion of Results:
Net income was $546 million, an increase of $156 million, or 40%, from the prior year. The increase was driven by a reduction in the provision for credit losses and higher net revenue.
Net revenue was $1.5 billion, up by $100 million, or 7%, from the prior year. Net interest income was $1.0 billion, up by $98 million, or 11%, driven by growth in liability balances, wider loan spreads, and growth in loan balances, partially offset by spread compression on liability products. Noninterest revenue was $502 million, flat compared with the prior year.
Revenue from Middle Market Banking was $755 million, an increase of $9 million, or 1%, from the prior year. Revenue from Commercial Term Lending was $286 million, an increase of $57 million, or 25%. Revenue from Corporate Client Banking (formerly Mid-Corporate Banking) was $290 million, an increase of $27 million, or 10%. Revenue from Real Estate Banking was $88 million, a decrease of $12 million, or 12%.
The provision for credit losses was $47 million, compared with $214 million in the prior year. Net charge-offs were $31 million (0.13% net charge-off rate) and were largely related to commercial real estate; this compared with net charge-offs of $229 million (0.96% net charge-off rate) in the prior year and $286 million (1.16% net charge-off rate) in the prior quarter. The allowance for loan losses to end-of-period loans retained was 2.59%, down from 3.15% in the prior year and 2.61% in the prior quarter. Nonaccrual loans were $2.0 billion, down by $1.0 billion, or 35%, from the prior year, reflecting decreases in commercial real estate, and down $45 million, or 2%, from the prior quarter.
Noninterest expense was $563 million, an increase of $24 million, or 4%, from the prior year, primarily reflecting higher headcount-related expense.
Key Metrics and Business Updates:
(All comparisons refer to the prior-year quarter except as noted)
    Overhead ratio was 37%, down from 38%.
 
    Gross investment banking revenue (which is shared with the Investment Bank) was $309 million, down by $2 million, or 1%.
 
    Average loan balances were $99.6 billion, up by $3.0 billion, or 3%, from the prior year, and up by $1.2 billion, or 1%, from the prior quarter.
 
    End-of-period loan balances were $100.2 billion, up by $4.4 billion, or 5%, from the prior year, and up by $1.3 billion, or 1%, from the prior quarter.
 
    Average liability balances were $156.2 billion, up by $23.1 billion, or 17%, from the prior year and up $8.7 billion, or 6%, from the prior quarter.

8


 

J.P. Morgan Chase & Co.
News Release
TREASURY & SECURITIES SERVICES (TSS)
                                                         
Results for TSS                           4Q10   1Q10
($ millions)   1Q11   4Q10   1Q10   $ O/(U)   O/(U) %   $ O/(U)   O/(U) %
Net Revenue
  $ 1,840     $ 1,913     $ 1,756       ($73 )     (4 )%   $ 84       5 %
Provision for Credit Losses
    4       10       (39 )     (6 )     (60 )     43     NM  
Noninterest Expense
    1,377       1,470       1,325       (93 )     (6 )     52       4  
Net Income
  $ 316     $ 257     $ 279     $ 59       23 %   $ 37       13 %
Discussion of Results:
Net income was $316 million, an increase of $37 million, or 13%, from the prior year.
Net revenue was $1.8 billion, an increase of $84 million, or 5%, from the prior year. Worldwide Securities Services net revenue was $949 million, an increase of $75 million, or 9%. The increase was driven by net inflows of assets under custody, higher market levels and higher net interest income. Treasury Services net revenue was $891 million, an increase of $9 million, or 1%. The increase was driven by higher net interest income and higher trade loan volumes, offset by the transfer of the Commercial Card business to Card Services in the first quarter of 2011.
TSS generated firmwide net revenue1 of $2.4 billion, including $1.5 billion by Treasury Services; of that amount, $891 million was recorded in Treasury Services, $542 million in Commercial Banking and $63 million in other lines of business. The remaining $949 million of firmwide net revenue was recorded in Worldwide Securities Services.
Noninterest expense was $1.4 billion, an increase of $52 million, or 4%, from the prior year. The increase was mainly driven by continued investment in new product platforms, primarily related to international expansion, partially offset by the transfer of the Commercial Card business to Card Services.
Results for the current quarter include a $27 million pre-tax benefit related to the allocation between the IB and TSS associated with credit extended to Global Corporate Bank (“GCB”) clients. The IB manages credit exposures related to the GCB on behalf of IB and TSS. Effective January 1, 2011, IB and TSS will share the economics related to the Firm’s GCB clients.
Key Metrics and Business Updates:
(All comparisons refer to the prior-year quarter except as noted)
    Pretax margin1 was 26%, compared with 25% in the prior year and 21% in the prior quarter.
 
    Return on equity was 18% on $7.0 billion of average allocated capital.
 
    Average liability balances were $265.7 billion, up 7%.
 
    Assets under custody were a record $16.6 trillion, up 9%.

9


 

J.P. Morgan Chase & Co.
News Release
ASSET MANAGEMENT (AM)
                                                         
Results for AM                           4Q10   1Q10  
($ millions)   1Q11   4Q10   1Q10   $ O/(U)   O/(U) %   $ O/(U)   O/(U) %  
Net Revenue
  $ 2,406     $ 2,613     $ 2,131       ($207 )     (8 )%   $ 275       13 %
Provision for Credit Losses
    5       23       35       (18 )     (78 )     (30 )     (86 )
Noninterest Expense
    1,660       1,777       1,442       (117 )     (7 )     218       15  
Net Income
  $ 466     $ 507     $ 392       ($41 )     (8 )%   $ 74       19 %
Discussion of Results:
Net income was $466 million, an increase of $74 million, or 19%, from the prior year. These results reflected higher net revenue and a lower provision for credit losses, largely offset by higher noninterest expense.
Net revenue was $2.4 billion, an increase of $275 million, or 13%, from the prior year. Noninterest revenue was $2.0 billion, up by $246 million, or 14%, due to the effect of higher market levels, net inflows to products with higher margins and higher loan originations, partially offset by lower performance fees. Net interest income was $386 million, up by $29 million, or 8%, due to higher deposit and loan balances, partially offset by narrower deposit spreads.
Revenue from Private Banking was $1.3 billion, up 15% from the prior year. Revenue from Institutional was $549 million, up 1%. Revenue from Retail was $540 million, up 24%.
Assets under supervision were $1.9 trillion, an increase of $201 billion, or 12%, from the prior year. Assets under management were $1.3 trillion, an increase of $111 billion, or 9%. Both increases were due to the effect of higher market levels and record net inflows to long-term products, partially offset by net outflows in liquidity products. Custody, brokerage, administration and deposit balances were $578 billion, up by $90 billion, or 18%, due to the effect of higher market levels and custody and brokerage inflows.
The provision for credit losses was $5 million, compared with $35 million in the prior year.
Noninterest expense was $1.7 billion, an increase of $218 million, or 15%, from the prior year, largely resulting from an increase in headcount.
Key Metrics and Business Updates:
(All comparisons refer to the prior-year quarter except as noted)
    Pretax margin1 was 31%, flat to the prior year.
 
    Assets under management reflected net inflows of $18 billion for the quarter; net inflows were $38 billion for the 12 months ended March 31, 2011. For the quarter, record net inflows of $27 billion to long-term products were partially offset by net outflows of $9 billion in liquidity products.
 
    Assets under management ranked in the top two quartiles for investment performance were 77% over 5-years, 70% over 3-years and 57% over 1-year.
 
    Customer assets in 4 and 5 Star-rated funds were 46%.
 
    Average loans were $44.9 billion, up 23% from the prior year and 6% from the prior quarter.
 
    End-of-period loans were $46.5 billion, up 25% from the prior year and 5% from the prior quarter.

10


 

J.P. Morgan Chase & Co.
News Release
    Average deposits were $95.3 billion, up 18% from the prior year and 7% from the prior quarter.
CORPORATE/PRIVATE EQUITY(*)
 
Results for                                                        
Corporate/Private Equity                           4Q10     1Q10  
($ millions)   1Q11     4Q10     1Q10     $ O/(U)     O/(U) %     $ O/(U)     O/(U) %  
Net Revenue
  $ 1,512     $ 1,631     $ 2,357       ($119 )     (7 )%     ($845 )     (36 )%
Provision for Credit Losses
    (10 )     2       17       (12 )   NM       (27 )   NM  
Noninterest Expense
    562       1,699       2,336       (1,137 )     (67 )%     (1,774 )     (76 )
Net Income
  $ 722     $ 29     $ 228     $ 693     NM     $ 494       217 %
 
(*)   This segment includes the results of the Private Equity and Corporate business segments.
Discussion of Results:
Net income was $722 million, compared with net income of $228 million in the prior year.
Private Equity net income was $383 million, compared with $55 million in the prior year. Net revenue was $699 million, an increase of $584 million, driven by gains on sales and net increases in investment valuations. Noninterest expense was $113 million, an increase of $83 million from the prior year.
Corporate reported net income of $339 million, compared with net income of $173 million in the prior year. Net revenue was $813 million, including $102 million of securities gains. Noninterest expense was $449 million, a decrease of $1.9 billion from the prior year; the prior year included significant additions to litigation reserves.
JPMORGAN CHASE (JPM)(*)
                                                         
Results for JPM                           4Q10     1Q10  
($ millions)   1Q11     4Q10     1Q10     $ O/(U)     O/(U) %     $ O/(U)     O/(U) %  
Net Revenue
  $ 25,791     $ 26,722     $ 28,172       ($931 )     (3 )%     ($2,381 )     (8 )%
Provision for Credit Losses
    1,169       3,043       7,010       (1,874 )     (62 )     (5,841 )     (83 )
Noninterest Expense
    15,995       16,043       16,124       (48 )           (129 )     (1 )
Net Income
  $ 5,555     $ 4,831     $ 3,326     $ 724       15 %   $ 2,229       67 %
 
(*)   Presented on a managed basis. See notes on page 13 for further explanation of managed basis. Net revenue on a U.S. GAAP basis was $25,221 million, $26,098 million, and $27,671 million for the first quarter of 2011, fourth quarter of 2010 and first quarter of 2010, respectively.
Discussion of Results:
Net income was $5.6 billion, up by $2.2 billion, or 67%, from the prior year. The increase in earnings was driven by a significantly lower provision for credit losses, partially offset by lower net revenue.
Net revenue was $25.8 billion, a decrease of $2.4 billion, or 8%, from the prior year. Noninterest revenue was $13.8 billion, down by $605 million, or 4%, from the prior year; the decrease was driven by lower mortgage fees and related income, and lower securities gains, partially offset by higher investment banking fees. Net interest income was $12.0 billion, down by $1.8 billion, or 13%, driven by lower loan and securities balances.

11


 

J.P. Morgan Chase & Co.
News Release
The provision for credit losses was $1.2 billion, down by $5.8 billion, or 83%, from the prior year. The total consumer provision for credit losses was $1.6 billion, compared with $7.2 billion in the prior year. The decrease in the provision reflected improved delinquency trends and a reduction in the allowance for credit losses for the credit card portfolio as a result of lower estimated losses. Consumer net charge-offs1 were $3.6 billion, compared with $7.0 billion in the prior year, resulting in net charge-off rates of 3.77% and 6.61%, respectively. The wholesale provision for credit losses was a benefit of $386 million, compared with a benefit of $236 million in the prior year primarily reflecting continued improvement in the credit environment from the year-ago period. Wholesale net charge-offs were $165 million, compared with $959 million in the prior year, resulting in net charge-off rates of 0.30% and 1.84%, respectively. The Firm’s allowance for loan losses to end-of-period loans retained1 was 4.10%, compared with 5.64% in the prior year. The Firm’s nonperforming assets totaled $15.0 billion at March 31, 2011, down from the prior-year level of $19.0 billion and from the prior-quarter level of $16.6 billion.
Noninterest expense was $16.0 billion, flat compared with the prior year, as higher compensation expense was offset by lower noncompensation expense.
Key Metrics and Business Updates:
(All comparisons refer to the prior-year quarter except as noted)
    Tier 1 Common ratio was 10.0% at March 31, 2011 (estimated), 9.8% at December 31, 2010, and 9.1% at March 31, 2010.
 
    Headcount was 242,929, an increase of 16,306, or 7%.

12


 

J.P. Morgan Chase & Co.
News Release
1. Notes on non-GAAP financial measures:
a. In addition to analyzing the Firm’s results on a reported basis, management reviews the Firm’s results and the results of the lines of business on a “managed” basis, which is a non-GAAP financial measure. The Firm’s definition of managed basis starts with the reported U.S. GAAP results and includes certain reclassifications to present total net revenue for the Firm (and each of the business segments) on a FTE basis. Accordingly, revenue from tax-exempt securities and investments that receive tax credits is presented in the managed results on a basis comparable to taxable securities and investments. This non-GAAP financial measure allows management to assess the comparability of revenue arising from both taxable and tax-exempt sources. The corresponding income tax impact related to tax-exempt items is recorded within income tax expense. These adjustments have no impact on net income as reported by the Firm as a whole or by the lines of business.
b. The ratio of the allowance for loan losses to end-of-period loans excludes the following: loans accounted for at fair value and loans held-for-sale; purchased credit-impaired (“PCI”) loans; and the allowance for loan losses related to PCI loans. Additionally, Real Estate Portfolios net charge-off rates exclude the impact of PCI loans. The allowance for loan losses related to the purchased credit-impaired portfolio totaled $4.9 billion, $4.9 billion and $2.8 billion at March 31, 2011, December 31, 2010 and March 31, 2010, respectively.
c. The Basel I Tier 1 common ratio is Tier 1 common divided by risk-weighted assets. Tier 1 common is defined as Tier 1 capital less elements of Tier 1 capital not in the form of common equity, such as perpetual preferred stock, noncontrolling interests in subsidiaries and trust preferred capital debt securities. Tier 1 common, a non-GAAP financial measure, is used by banking regulators, investors and analysts to assess and compare the quality and composition of the Firm’s capital with the capital of other financial services companies. The Firm uses Tier 1 common along with the other capital measures to assess and monitor its capital position.
d. Headcount-related expense includes salary and benefits (excluding performance-based incentives), and other noncompensation costs related to employees.
e. In Card Services, supplemental information is provided for Chase, excluding the Washington Mutual and Commercial Card portfolios, to provide more meaningful measures that enable comparability with prior periods.
f. Treasury & Securities Services firmwide metrics include certain TSS product revenue and liability balances reported in other lines of business related to customers who are also customers of those other lines of business. In order to capture the firmwide impact of TSS products and revenue, management reviews firmwide metrics such as liability balances, revenue and overhead ratios in assessing financial performance for TSS. Firmwide metrics are necessary, in management’s view, in order to understand the aggregate TSS business.
g. Pretax margin represents income before income tax expense divided by total net revenue, which is, in management’s view, a comprehensive measure of pretax performance derived by measuring earnings after all costs are taken into consideration. It is, therefore, another basis that management uses to evaluate the performance of TSS and AM against the performance of their respective competitors.

13


 

J.P. Morgan Chase & Co.
News Release
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.2 trillion and operations in more than 60 countries. The Firm is a leader in investment banking, financial services for consumers, small-business and commercial banking, financial transaction processing, asset management and private equity. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.
JPMorgan Chase & Co. will host a conference call today at 9:00 a.m. (Eastern Time) to review first-quarter financial results. The general public can access the call by dialing (866) 541-2724 or (877) 368-8360 in the U.S. and Canada, or (706) 634-7246 for international participants. The live audio webcast and presentation slides will be available at the Firm’s website, www.jpmorganchase.com, under Investor Relations, Investor Presentations.
A replay of the conference call will be available beginning at approximately noon on Wednesday, April 13th, through midnight, Friday, April 29th, by telephone at (800) 642-1687 (U.S. and Canada) or (706) 645-9291 (international); use Conference ID #52343593. The replay will also be available via webcast on www.jpmorganchase.com under Investor Relations, Investor Presentations. Additional detailed financial, statistical and business-related information is included in a financial supplement. The earnings release and the financial supplement are available at www.jpmorganchase.com.
This earnings release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements are based upon the current beliefs and expectations of JPMorgan Chase & Co.’s management and are subject to significant risks and uncertainties. Actual results may differ from those set forth in the forward-looking statements. Factors that could cause JPMorgan Chase & Co.’s actual results to differ materially from those described in the forward-looking statements can be found in JPMorgan Chase & Co.’s Annual Report on Form 10-K for the year ended December 31, 2010, which has been filed with the U.S. Securities and Exchange Commission and is available on JPMorgan Chase & Co.’s website (www.jpmorganchase.com) and on the Securities and Exchange Commission’s website (www.sec.gov). JPMorgan Chase & Co. does not undertake to update the forward-looking statements to reflect the impact of circumstances or events that may arise after the date of the forward-looking statements.

14


 

JPMORGAN CHASE & CO.
CONSOLIDATED FINANCIAL HIGHLIGHTS
(in millions, except per share, ratio and headcount data )
(JPMORGAN CHASE GIF)


                                                         
    QUARTERLY TRENDS
                                            1Q11 Change
    1Q11   4Q10           1Q10   4Q10   1Q10
SELECTED INCOME STATEMENT DATA
                                                       
Reported Basis
                                                       
Total net revenue
  $ 25,221     $ 26,098                     $ 27,671       (3) %     (9 )%
Total noninterest expense
    15,995       16,043                       16,124             (1 )
Pre-provision profit
    9,226       10,055                       11,547       (8 )     (20 )
Provision for credit losses
    1,169       3,043                       7,010       (62 )     (83 )
NET INCOME
    5,555       4,831                       3,326       15       67  
 
                                                       
Managed Basis (a)
                                                       
Total net revenue
  $ 25,791     $ 26,722                     $ 28,172       (3 )     (8 )
Total noninterest expense
    15,995       16,043                       16,124             (1 )
Pre-provision profit
    9,796       10,679                       12,048       (8 )     (19 )
Provision for credit losses
    1,169       3,043                       7,010       (62 )     (83 )
NET INCOME
    5,555       4,831                       3,326       15       67  
 
                                                       
PER COMMON SHARE DATA
                                                       
Basic Earnings
    1.29       1.13                       0.75       14       72  
Diluted Earnings
    1.28       1.12                       0.74       14       73  
Cash dividends declared
    0.25       0.05                       0.05       400       400  
Book value
    43.34       43.04                       39.38       1       10  
Closing share price (b)
    46.10       42.42                       44.75       9       3  
Market capitalization
    183,783       165,875                       177,897       11       3  
 
                                                       
COMMON SHARES OUTSTANDING
                                                       
Average: Basic
    3,981.6       3,917.0                       3,970.5       2        
Diluted
    4,014.1       3,935.2                       3,994.7       2        
Common shares at period-end
    3,986.6       3,910.3                       3,975.4       2        
 
                                                       
FINANCIAL RATIOS (c)
                                                       
Return on common equity (“ROE”)
    13 %     11 %                     8 %                
Return on tangible common equity (“ROTCE”) (d)
    18       16                       12                  
Return on assets (“ROA”)
    1.07       0.92                       0.66                  
 
                                                       
CAPITAL RATIOS
                                                       
Tier 1 capital ratio
    12.3 (f)     12.1                       11.5                  
Total capital ratio
    15.6 (f)     15.5                       15.1                  
Tier 1 common capital ratio (e)
    10.0 (f)     9.8                       9.1                  
 
                                                       
SELECTED BALANCE SHEET DATA (Period-end)
                                                       
Total assets
  $ 2,198,161     $ 2,117,605                     $ 2,135,796       4       3  
Wholesale loans
    236,007       227,633                       214,290       4       10  
Consumer loans
    449,989       465,294                       499,509       (3 )     (10 )
Deposits
    995,829       930,369                       925,303       7       8  
Common stockholders’ equity
    172,798       168,306                       156,569       3       10  
Total stockholders’ equity
    180,598       176,106                       164,721       3       10  
 
                                                       
Deposits-to-loans ratio
    145 %     134 %                     130 %                
 
                                                       
Headcount
    242,929       239,831                       226,623       1       7  
 
                                                       
LINE OF BUSINESS NET INCOME/(LOSS)
                                                       
Investment Bank
  $ 2,370     $ 1,501                     $ 2,471       58       (4 )
Retail Financial Services
    (208 )     708                       (131 )   NM       (59 )
Card Services
    1,343       1,299                       (303 )     3     NM  
Commercial Banking
    546       530                       390       3       40  
Treasury & Securities Services
    316       257                       279       23       13  
Asset Management
    466       507                       392       (8 )     19  
Corporate/Private Equity
    722       29                       228     NM       217  
 
                                             
NET INCOME
  $ 5,555     $ 4,831                     $ 3,326       15       67  
 
                                             
 
(a)   For further discussion of managed basis, see Note a. on page 13.
 
(b)   Share prices shown for JPMorgan Chase’s common stock are from the New York Stock Exchange. JPMorgan Chase’s common stock is also listed and traded on the London Stock Exchange and the Tokyo Stock Exchange.
 
(c)   Quarterly ratios are based upon annualized amounts.
 
(d)   The Firm uses ROTCE, a non-GAAP financial measure, to evaluate the Firm’s use of equity and to facilitate comparisons with competitors. For further discussion of ROTCE, see page 43 of the Earnings Release Financial Supplement.
 
(e)   Tier 1 common capital ratio, a non-GAAP financial measure, is Tier 1 common capital divided by risk-weighted assets. The Firm uses Tier 1 common capital along with the other capital measures to assess and monitor its capital position. For further discussion of Tier 1 common capital ratio, see page 43 of the Earnings Release Financial Supplement.
 
(f)   Estimated.

15

exv99w2
Exhibit 99.2
(JPMORGAN CHASE & CO. LOGO)
EARNINGS RELEASE FINANCIAL SUPPLEMENT
FIRST QUARTER 2011

 


 

     
JPMORGAN CHASE & CO.
TABLE OF CONTENTS
  (JPMORGAN CHASE & CO. LOGO)
     
    Page(s)
Consolidated Results
   
Consolidated Financial Highlights
  2-3
Statements of Income
  4
Consolidated Balance Sheets
  5
Condensed Average Balance Sheets and Annualized Yields
  6
Reconciliation from Reported to Managed Summary
  7
 
   
Business Detail
   
Line of Business Financial Highlights — Managed Basis
  8
Investment Bank
  9-12
Retail Financial Services
  13-19
Card Services — Managed Basis
  20-21
Commercial Banking
  22-23
Treasury & Securities Services
  24-25
Asset Management
  26-30
Corporate/Private Equity
  31-32
 
   
Credit-Related Information
  33-38
 
   
Market Risk-Related Information
  39
 
   
Supplemental Detail
   
Capital and Other Selected Balance Sheet Items
  40
Mortgage Loan Repurchase Liability
  41
Per Share-Related Information
  42
 
   
Non-GAAP Financial Measures
  43
 
   
Glossary of Terms
  44-47

Page 1


 

     
JPMORGAN CHASE & CO.
CONSOLIDATED FINANCIAL HIGHLIGHTS
(in millions, except per share and ratio data )
  (JPMORGAN CHASE & CO. LOGO)
     
                                                         
    QUARTERLY TRENDS
                                            1Q11 Change
    1Q11   4Q10   3Q10   2Q10   1Q10   4Q10   1Q10
SELECTED INCOME STATEMENT DATA
                                                       
Reported Basis
                                                       
Total net revenue
  $ 25,221     $ 26,098     $ 23,824     $ 25,101     $ 27,671       (3 )%     (9 )%
Total noninterest expense
    15,995       16,043       14,398       14,631       16,124             (1 )
Pre-provision profit
    9,226       10,055       9,426       10,470       11,547       (8 )     (20 )
Provision for credit losses
    1,169       3,043       3,223       3,363       7,010       (62 )     (83 )
NET INCOME
    5,555       4,831       4,418       4,795       3,326       15       67  
 
                                                       
Managed Basis (a)
                                                       
Total net revenue
  $ 25,791     $ 26,722     $ 24,335     $ 25,613     $ 28,172       (3 )     (8 )
Total noninterest expense
    15,995       16,043       14,398       14,631       16,124             (1 )
Pre-provision profit
    9,796       10,679       9,937       10,982       12,048       (8 )     (19 )
Provision for credit losses
    1,169       3,043       3,223       3,363       7,010       (62 )     (83 )
NET INCOME
    5,555       4,831       4,418       4,795       3,326       15       67  
 
                                                       
PER COMMON SHARE DATA
                                                       
Basic Earnings
    1.29       1.13       1.02       1.10       0.75       14       72  
Diluted Earnings
    1.28       1.12       1.01       1.09       0.74       14       73  
Cash dividends declared
    0.25       0.05       0.05       0.05       0.05       400       400  
Book value
    43.34       43.04       42.29       40.99       39.38       1       10  
Closing share price (b)
    46.10       42.42       38.06       36.61       44.75       9       3  
Market capitalization
    183,783       165,875       149,418       145,554       177,897       11       3  
 
                                                       
COMMON SHARES OUTSTANDING
                                                       
Average: Basic
    3,981.6       3,917.0       3,954.3       3,983.5       3,970.5       2        
Diluted
    4,014.1       3,935.2       3,971.9       4,005.6       3,994.7       2        
Common shares at period-end
    3,986.6       3,910.3       3,925.8       3,975.8       3,975.4       2        
 
                                                       
FINANCIAL RATIOS (c)
                                                       
Return on common equity (“ROE”)
    13 %     11 %     10 %     12 %     8 %                
Return on tangible common equity (“ROTCE”) (d)
    18       16       15       17       12                  
Return on assets (“ROA”)
    1.07       0.92       0.86       0.94       0.66                  
 
                                                       
CAPITAL RATIOS
                                                       
Tier 1 capital ratio
    12.3 (f)     12.1       11.9       12.1       11.5                  
Total capital ratio
    15.6 (f)     15.5       15.4       15.8       15.1                  
Tier 1 common capital ratio (e)
    10.0 (f)     9.8       9.5       9.6       9.1                  
 
(a)   For further discussion of managed basis, see Reconciliation from Reported to Managed Summary on page 7.
 
(b)   Share prices shown for JPMorgan Chase’s common stock are from the New York Stock Exchange. JPMorgan Chase’s common stock is also listed and traded on the London Stock Exchange and the Tokyo Stock Exchange.
 
(c)   Quarterly ratios are based upon annualized amounts.
 
(d)   The Firm uses ROTCE, a non-GAAP financial measure, to evaluate the Firm’s use of equity and to facilitate comparisons with competitors. For further discussion of ROTCE, see page 43.
 
(e)   Tier 1 common capital ratio is Tier 1 common capital divided by risk-weighted assets. The Firm uses Tier 1 common capital along with the other capital measures to assess and monitor its capital position. For further discussion of Tier 1 common capital ratio, see page 43.
 
(f)   Estimated.

Page 2


 

     
JPMORGAN CHASE & CO.
CONSOLIDATED FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except ratio and headcount data)
 
  (JPMORGAN CHASE & CO. LOGO)
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
SELECTED BALANCE SHEET DATA (Period-end)
                                                       
Total assets
  $ 2,198,161     $ 2,117,605     $ 2,141,595     $ 2,014,019     $ 2,135,796       4 %     3 %
Wholesale loans
    236,007       227,633       220,597       216,826       214,290       4       10  
Consumer loans
    449,989       465,294       469,934       482,657       499,509       (3 )     (10 )
Deposits
    995,829       930,369       903,138       887,805       925,303       7       8  
Common stockholders’ equity
    172,798       168,306       166,030       162,968       156,569       3       10  
Total stockholders’ equity
    180,598       176,106       173,830       171,120       164,721       3       10  
 
                                                       
Deposits-to-loans ratio
    145 %     134 %     131 %     127 %     130 %                
 
                                                       
Headcount
    242,929       239,831       236,810       232,939       226,623       1       7  
 
                                                       
LINE OF BUSINESS NET INCOME/(LOSS)
                                                       
Investment Bank
  $ 2,370     $ 1,501     $ 1,286     $ 1,381     $ 2,471       58       (4 )
Retail Financial Services
    (208 )     708       907       1,042       (131 )   NM       (59 )
Card Services
    1,343       1,299       735       343       (303 )     3     NM  
Commercial Banking
    546       530       471       693       390       3       40  
Treasury & Securities Services
    316       257       251       292       279       23       13  
Asset Management
    466       507       420       391       392       (8 )     19  
Corporate/Private Equity
    722       29       348       653       228     NM       217  
 
                                         
NET INCOME
  $ 5,555     $ 4,831     $ 4,418     $ 4,795     $ 3,326       15       67  
 
                                         

Page 3


 

     
JPMORGAN CHASE & CO.
STATEMENTS OF INCOME
(in millions, except per share and ratio data)
  (JPMORGAN CHASE & CO. LOGO)
     
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
REVENUE
                                                       
Investment banking fees
  $ 1,793     $ 1,832     $ 1,476     $ 1,421     $ 1,461       (2 )%     23 %
Principal transactions
    4,745       1,915       2,341       2,090       4,548       148       4  
Lending- and deposit-related fees
    1,546       1,545       1,563       1,586       1,646             (6 )
Asset management, administration and commissions
    3,606       3,697       3,188       3,349       3,265       (2 )     10  
Securities gains
    102       1,253       102       1,000       610       (92 )     (83 )
Mortgage fees and related income
    (487 )     1,617       707       888       658     NM     NM  
Credit card income
    1,437       1,558       1,477       1,495       1,361       (8 )     6  
Other income
    574       579       468       585       412       (1 )     39  
 
                                             
Noninterest revenue
    13,316       13,996       11,322       12,414       13,961       (5 )     (5 )
Interest income
    15,643       15,612       15,606       15,719       16,845             (7 )
Interest expense
    3,738       3,510       3,104       3,032       3,135       6       19  
 
                                             
Net interest income
    11,905       12,102       12,502       12,687       13,710       (2 )     (13 )
 
                                             
TOTAL NET REVENUE
    25,221       26,098       23,824       25,101       27,671       (3 )     (9 )
Provision for credit losses
    1,169       3,043       3,223       3,363       7,010       (62 )     (83 )
NONINTEREST EXPENSE
                                                       
Compensation expense
    8,263       6,571       6,661       7,616       7,276       26       14  
Occupancy expense
    978       1,045       884       883       869       (6 )     13  
Technology, communications and equipment expense
    1,200       1,198       1,184       1,165       1,137             6  
Professional and outside services
    1,735       1,789       1,718       1,685       1,575       (3 )     10  
Marketing
    659       584       651       628       583       13       13  
Other expense
    2,943       4,616       3,082       2,419       4,441       (36 )     (34 )
Amortization of intangibles
    217       240       218       235       243       (10 )     (11 )
 
                                             
TOTAL NONINTEREST EXPENSE
    15,995       16,043       14,398       14,631       16,124             (1 )
 
                                             
Income before income tax expense
    8,057       7,012       6,203       7,107       4,537       15       78  
Income tax expense (a)
    2,502       2,181       1,785       2,312       1,211       15       107  
 
                                             
NET INCOME
  $ 5,555     $ 4,831     $ 4,418     $ 4,795     $ 3,326       15       67  
 
                                             
 
                                                       
PER COMMON SHARE DATA
                                                       
Basic earnings
  $ 1.29     $ 1.13     $ 1.02     $ 1.10     $ 0.75       14       72  
Diluted earnings
    1.28       1.12       1.01       1.09       0.74       14       73  
 
                                                       
FINANCIAL RATIOS
                                                       
Return on equity
    13 %     11 %     10 %     12 %     8 %                
Return on tangible common equity (b)
    18       16       15       17       12                  
Return on assets
    1.07       0.92       0.86       0.94       0.66                  
Effective income tax rate (a)
    31       31       29       33       27                  
Overhead ratio
    63       61       60       58       58                  
 
(a)   The income tax expense in the first quarter of 2010 included tax benefits recognized upon the resolution of tax audits.
 
(b)   The Firm uses return on tangible common equity, a non-GAAP financial measure, to evaluate the Firm’s use of equity and to facilitate comparisons with competitors. For further discussion of ROTCE, see page 43.

Page 4


 

     
JPMORGAN CHASE & CO.
CONSOLIDATED BALANCE SHEETS
(in millions)
  (JPMORGAN CHASE & CO. LOGO)
     
                                                         
                                            March 31, 2011  
                                            Change  
    Mar 31     Dec 31     Sep 30     Jun 30     Mar 31     Dec 31     Mar 31  
    2011     2010     2010     2010     2010     2010     2010  
ASSETS
                                                       
Cash and due from banks
  $ 23,469     $ 27,567     $ 23,960     $ 32,806     $ 31,422       (15 )%     (25 )%
Deposits with banks
    80,842       21,673       31,077       39,430       59,014       273       37  
Federal funds sold and securities purchased under resale agreements
    217,356       222,554       235,390       199,024       230,123       (2 )     (6 )
Securities borrowed
    119,000       123,587       127,365       122,289       126,741       (4 )     (6 )
Trading assets:
                                                       
Debt and equity instruments
    422,404       409,411       378,222       317,293       346,712       3       22  
Derivative receivables
    78,744       80,481       97,293       80,215       79,416       (2 )     (1 )
Securities
    334,800       316,336       340,168       312,013       344,376       6       (3 )
Loans
    685,996       692,927       690,531       699,483       713,799       (1 )     (4 )
Less: Allowance for loan losses
    29,750       32,266       34,161       35,836       38,186       (8 )     (22 )
 
                                             
Loans, net of allowance for loan losses
    656,246       660,661       656,370       663,647       675,613       (1 )     (3 )
Accrued interest and accounts receivable
    79,236       70,147       63,224       61,295       53,991       13       47  
Premises and equipment
    13,422       13,355       11,316       11,267       11,123       1       21  
Goodwill
    48,856       48,854       48,736       48,320       48,359             1  
Mortgage servicing rights
    13,093       13,649       10,305       11,853       15,531       (4 )     (16 )
Other intangible assets
    3,857       4,039       3,982       4,178       4,383       (5 )     (12 )
Other assets
    106,836       105,291       114,187       110,389       108,992       1       (2 )
 
                                             
TOTAL ASSETS
  $ 2,198,161     $ 2,117,605     $ 2,141,595     $ 2,014,019     $ 2,135,796       4       3  
 
                                             
 
                                                       
LIABILITIES
                                                       
Deposits
  $ 995,829     $ 930,369     $ 903,138     $ 887,805     $ 925,303       7       8  
Federal funds purchased and securities loaned or sold under repurchase agreements
    285,444       276,644       314,161       237,455       295,171       3       (3 )
Commercial paper
    46,022       35,363       38,611       41,082       50,554       30       (9 )
Other borrowed funds (a)
    36,704       34,325       35,736       32,607       33,153       7       11  
Trading liabilities:
                                                       
Debt and equity instruments
    80,031       76,947       82,919       74,745       78,228       4       2  
Derivative payables
    61,362       69,219       74,902       60,137       62,741       (11 )     (2 )
Accounts payable and other liabilities
    171,638       170,330       169,365       160,478       154,185       1       11  
Beneficial interests issued by consolidated VIEs
    70,917       77,649       77,438       88,148       93,055       (9 )     (24 )
Long-term debt (a)
    269,616       270,653       271,495       260,442       278,685             (3 )
 
                                             
TOTAL LIABILITIES
    2,017,563       1,941,499       1,967,765       1,842,899       1,971,075       4       2  
 
                                                       
STOCKHOLDERS’ EQUITY
                                                       
Preferred stock
    7,800       7,800       7,800       8,152       8,152             (4 )
Common stock
    4,105       4,105       4,105       4,105       4,105              
Capital surplus
    94,660       97,415       96,938       96,745       96,450       (3 )     (2 )
Retained earnings
    78,342       73,998       69,531       65,465       61,043       6       28  
Accumulated other comprehensive income
    712       1,001       3,096       2,404       761       (29 )     (6 )
Shares held in RSU Trust, at cost
    (53 )     (53 )     (68 )     (68 )     (68 )           22  
Treasury stock, at cost
    (4,968 )     (8,160 )     (7,572 )     (5,683 )     (5,722 )     39       13  
 
                                             
TOTAL STOCKHOLDERS’ EQUITY
    180,598       176,106       173,830       171,120       164,721       3       10  
 
                                             
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY
  $ 2,198,161     $ 2,117,605     $ 2,141,595     $ 2,014,019     $ 2,135,796       4       3  
 
                                             
 
(a)   Effective January 1, 2011, the long-term portion of advances from Federal Home Loan Banks (“FHLB”) was reclassified to long-term debt. Prior periods have been revised to conform with the current presentation.

Page 5


 

     
JPMORGAN CHASE & CO.
CONDENSED AVERAGE BALANCE SHEETS AND ANNUALIZED YIELDS
(in millions, except rates)
  (JPMORGAN CHASE & CO. LOGO)
     
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
AVERAGE BALANCES
                                                       
ASSETS
                                                       
Deposits with banks
  $ 37,155     $ 29,213     $ 38,747     $ 58,737     $ 64,229       27 %     (42 )%
Federal funds sold and securities purchased under resale agreements
    202,481       201,489       192,099       189,573       170,036             19  
Securities borrowed
    114,589       119,973       121,302       113,650       114,636       (4 )      
Trading assets — debt instruments
    275,512       273,929       251,790       245,532       248,089       1       11  
Securities
    318,936       328,126       327,798       327,425       337,441       (3 )     (5 )
Loans
    688,133       690,529       693,791       705,189       725,136             (5 )
Other assets (a)
    49,887       42,583       36,912       34,429       27,885       17       79  
 
                                             
Total interest-earning assets
    1,686,693       1,685,842       1,662,439       1,674,535       1,687,452              
Trading assets — equity instruments
    141,951       122,827       96,200       95,080       83,674       16       70  
Trading assets — derivative receivables
    85,437       87,569       92,857       79,409       78,683       (2 )     9  
All other noninterest-earning assets
    190,371       192,906       189,617       194,623       188,871       (1 )     1  
 
                                             
TOTAL ASSETS
  $ 2,104,452     $ 2,089,144     $ 2,041,113     $ 2,043,647     $ 2,038,680       1       3  
 
                                             
 
                                                       
LIABILITIES
                                                       
Interest-bearing deposits
  $ 700,921     $ 669,346     $ 659,027     $ 668,953     $ 677,431       5       3  
Federal funds purchased and securities loaned or sold under repurchase agreements
    278,250       287,493       281,171       273,614       271,934       (3 )     2  
Commercial paper
    36,838       34,507       34,523       37,557       37,461       7       (2 )
Trading liabilities — debt instruments
    75,047       77,096       73,278       72,276       65,154       (3 )     15  
Other borrowings and liabilities (b)(c)
    118,767       119,744       114,732       117,550       104,080       (1 )     14  
Beneficial interests issued by consolidated VIEs
    72,932       78,114       83,928       90,085       98,104       (7 )     (26 )
Long-term debt (c)
    269,156       273,066       267,556       270,085       281,744       (1 )     (4 )
 
                                             
Total interest-bearing liabilities
    1,551,911       1,539,366       1,514,215       1,530,120       1,535,908       1       1  
Noninterest-bearing deposits
    229,461       225,966       213,700       209,615       200,075       2       15  
Trading liabilities — equity instruments
    7,872       7,166       6,560       5,216       5,728       10       37  
Trading liabilities — derivative payables
    71,288       71,727       69,350       62,547       59,053       (1 )     21  
All other noninterest-bearing liabilities
    66,705       70,307       65,335       68,928       73,670       (5 )     (9 )
 
                                             
TOTAL LIABILITIES
    1,927,237       1,914,532       1,869,160       1,876,426       1,874,434       1       3  
 
                                             
Preferred stock
    7,800       7,800       7,991       8,152       8,152             (4 )
Common stockholders’ equity
    169,415       166,812       163,962       159,069       156,094       2       9  
 
                                             
TOTAL STOCKHOLDERS’ EQUITY
    177,215       174,612       171,953       167,221       164,246       1       8  
 
                                             
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY
  $ 2,104,452     $ 2,089,144     $ 2,041,113     $ 2,043,647     $ 2,038,680       1       3  
 
                                             
 
                                                       
AVERAGE RATES
                                                       
INTEREST-EARNING ASSETS
                                                       
Deposits with banks
    1.11 %     1.02 %     0.85 %     0.63 %     0.60 %                
Federal funds sold and securities purchased under resale agreements
    1.09       1.05       0.92       0.84       0.97                  
Securities borrowed
    0.17       0.16       0.22       0.11       0.10                  
Trading assets — debt instruments
    4.59       4.29       4.37       4.25       4.56                  
Securities
    2.89       2.44       2.67       3.14       3.54                  
Loans
    5.62       5.71       5.71       5.68       5.91                  
Other assets (a)
    1.20       1.54       1.57       1.60       1.36                  
Total interest-earning assets
    3.79       3.70       3.75       3.79       4.07                  
 
                                                       
INTEREST-BEARING LIABILITIES
                                                       
Interest-bearing deposits
    0.53       0.50       0.51       0.53       0.51                  
Federal funds purchased and securities loaned or sold under repurchase agreements
    0.17     0.12       (0.28) (d)     (0.07) (d)     (0.05) (d)                
Commercial paper
    0.21       0.21       0.20       0.19       0.19                  
Trading liabilities — debt instruments
    3.85       2.30       2.64       2.49       3.39                  
Other borrowings and liabilities (b)(c)
    0.57       1.11       0.39       0.27       0.12                  
Beneficial interests issued by consolidated VIEs
    1.19       1.13       1.36       1.36       1.36                  
Long-term debt (c)
    2.39       2.25       2.30       2.00       2.01                  
Total interest-bearing liabilities
    0.98       0.90       0.81       0.79       0.83                  
 
                                                       
INTEREST RATE SPREAD
    2.81 %     2.80 %     2.94 %     3.00 %     3.24 %                
 
                                             
NET YIELD ON INTEREST-EARNING ASSETS
    2.89 %     2.88 %     3.01 %     3.06 %     3.32 %                
 
                                             
 
(a)   Includes margin loans.
 
(b)   Includes brokerage customer payables and short-term advances from FHLB.
 
(c)   Effective January 1, 2011, the long-term portion of the advances from FHLB was reclassified to long-term debt. Prior periods have been revised to conform with the current presentation.
 
(d)   Reflects a benefit from the favorable market environments for dollar-roll financings.

Page 6


 

     
JPMORGAN CHASE & CO.
RECONCILIATION FROM REPORTED TO MANAGED SUMMARY
(in millions)
  (JPMORGAN CHASE & CO. LOGO)
     
     The Firm prepares its consolidated financial statements using accounting principles generally accepted in the U.S. (“U.S. GAAP”). That presentation, which is referred to as “reported basis,” provides the reader with an understanding of the Firm’s results that can be tracked consistently from year to year and enables a comparison of the Firm’s performance with other companies’ U.S. GAAP financial statements.
     In addition to analyzing the Firm’s results on a reported basis, management reviews the Firm’s results and the results of the lines of business on a “managed” basis, which is a non-GAAP financial measure. For additional information on managed basis, refer to the notes on Non-GAAP Financial Measures on page 43.
     The following summary table provides a reconciliation from the Firm’s reported U.S. GAAP results to managed basis.
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
OTHER INCOME
                                                       
Other income — reported
  $ 574     $ 579     $ 468     $ 585     $ 412       (1 )%     39 %
Fully tax-equivalent adjustments
    451       503       415       416       411       (10 )     10  
 
                                             
Other income — managed
  $ 1,025     $ 1,082     $ 883     $ 1,001     $ 823       (5 )     25  
 
                                             
 
                                                       
TOTAL NONINTEREST REVENUE
                                                       
Total noninterest revenue — reported
  $ 13,316     $ 13,996     $ 11,322     $ 12,414     $ 13,961       (5 )     (5 )
Fully tax-equivalent adjustments
    451       503       415       416       411       (10 )     10  
 
                                             
Total noninterest revenue — managed
  $ 13,767     $ 14,499     $ 11,737     $ 12,830     $ 14,372       (5 )     (4 )
 
                                             
 
                                                       
NET INTEREST INCOME
                                                       
Net interest income — reported
  $ 11,905     $ 12,102     $ 12,502     $ 12,687     $ 13,710       (2 )     (13 )
Fully tax-equivalent adjustments
    119       121       96       96       90       (2 )     32  
 
                                             
Net interest income — managed
  $ 12,024     $ 12,223     $ 12,598     $ 12,783     $ 13,800       (2 )     (13 )
 
                                             
 
                                                       
TOTAL NET REVENUE
                                                       
Total net revenue — reported
  $ 25,221     $ 26,098     $ 23,824     $ 25,101     $ 27,671       (3 )     (9 )
Fully tax-equivalent adjustments
    570       624       511       512       501       (9 )     14  
 
                                             
Total net revenue — managed
  $ 25,791     $ 26,722     $ 24,335     $ 25,613     $ 28,172       (3 )     (8 )
 
                                             
 
                                                       
PRE-PROVISION PROFIT
                                                       
Total pre-provision profit — reported
  $ 9,226     $ 10,055     $ 9,426     $ 10,470     $ 11,547       (8 )     (20 )
Fully tax-equivalent adjustments
    570       624       511       512       501       (9 )     14  
 
                                             
Total pre-provision profit — managed
  $ 9,796     $ 10,679     $ 9,937     $ 10,982     $ 12,048       (8 )     (19 )
 
                                             
 
                                                       
INCOME TAX EXPENSE
                                                       
Income tax expense — reported
  $ 2,502     $ 2,181     $ 1,785     $ 2,312     $ 1,211       15       107  
Fully tax-equivalent adjustments
    570       624       511       512       501       (9 )     14  
 
                                             
Income tax expense — managed
  $ 3,072     $ 2,805     $ 2,296     $ 2,824     $ 1,712       10       79  
 
                                             

Page 7


 

     
JPMORGAN CHASE & CO.
LINE OF BUSINESS FINANCIAL HIGHLIGHTS — MANAGED BASIS
(in millions, except ratio data)
  (JPMORGAN CHASE & CO. LOGO)
     
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
TOTAL NET REVENUE (FTE)
                                                       
Investment Bank (a)
  $ 8,233     $ 6,213     $ 5,353     $ 6,332     $ 8,319       33 %     (1 )%
Retail Financial Services
    6,275       8,525       7,646       7,809       7,776       (26 )     (19 )
Card Services
    3,982       4,246       4,253       4,217       4,447       (6 )     (10 )
Commercial Banking
    1,516       1,611       1,527       1,486       1,416       (6 )     7  
Treasury & Securities Services
    1,840       1,913       1,831       1,881       1,756       (4 )     5  
Asset Management
    2,406       2,613       2,172       2,068       2,131       (8 )     13  
Corporate/Private Equity (a)
    1,539       1,601       1,553       1,820       2,327       (4 )     (34 )
 
                                             
TOTAL NET REVENUE
  $ 25,791     $ 26,722     $ 24,335     $ 25,613     $ 28,172       (3 )     (8 )
 
                                             
 
                                                       
TOTAL PRE-PROVISION PROFIT
                                                       
Investment Bank (a)
  $ 3,217     $ 2,012     $ 1,649     $ 1,810     $ 3,481       60       (8 )
Retail Financial Services
    1,013       3,701       3,129       3,528       3,534       (73 )     (71 )
Card Services
    2,427       2,732       2,808       2,781       3,045       (11 )     (20 )
Commercial Banking
    953       1,053       967       944       877       (9 )     9  
Treasury & Securities Services
    463       443       421       482       431       5       7  
Asset Management
    746       836       684       663       689       (11 )     8  
Corporate/Private Equity (a)
    977       (98 )     279       774       (9 )   NM     NM  
 
                                             
TOTAL PRE-PROVISION PROFIT
  $ 9,796     $ 10,679     $ 9,937     $ 10,982     $ 12,048       (8 )     (19 )
 
                                             
 
                                                       
NET INCOME/(LOSS)
                                                       
Investment Bank
  $ 2,370     $ 1,501     $ 1,286     $ 1,381     $ 2,471       58       (4 )
Retail Financial Services
    (208 )     708       907       1,042       (131 )   NM       (59 )
Card Services
    1,343       1,299       735       343       (303 )     3     NM  
Commercial Banking
    546       530       471       693       390       3       40  
Treasury & Securities Services
    316       257       251       292       279       23       13  
Asset Management
    466       507       420       391       392       (8 )     19  
Corporate/Private Equity
    722       29       348       653       228     NM       217  
 
                                             
TOTAL NET INCOME
  $ 5,555     $ 4,831     $ 4,418     $ 4,795     $ 3,326       15       67  
 
                                             
 
                                                       
AVERAGE EQUITY (b)
                                                       
Investment Bank
  $ 40,000     $ 40,000     $ 40,000     $ 40,000     $ 40,000              
Retail Financial Services
    28,000       28,000       28,000       28,000       28,000              
Card Services
    13,000       15,000       15,000       15,000       15,000       (13 )     (13 )
Commercial Banking
    8,000       8,000       8,000       8,000       8,000              
Treasury & Securities Services
    7,000       6,500       6,500       6,500       6,500       8       8  
Asset Management
    6,500       6,500       6,500       6,500       6,500              
Corporate/Private Equity
    66,915       62,812       59,962       55,069       52,094       7       28  
 
                                             
TOTAL AVERAGE EQUITY
  $ 169,415     $ 166,812     $ 163,962     $ 159,069     $ 156,094       2       9  
 
                                             
 
                                                       
RETURN ON EQUITY (b)
                                                       
Investment Bank
    24 %     15 %     13 %     14 %     25 %                
Retail Financial Services
    (3 )     10       13       15       (2 )                
Card Services
    42       34       19       9       (8 )                
Commercial Banking
    28       26       23       35       20                  
Treasury & Securities Services
    18       16       15       18       17                  
Asset Management
    29       31       26       24       24                  
JPMORGAN CHASE
    13       11       10       12       8                  
 
(a)   Corporate/Private Equity includes an adjustment to offset IB’s inclusion of a credit allocation income/expense to/from TSS in total net revenue; TSS reports the credit allocation as a separate line on its income statement (not within total net revenue).
 
(b)   Equity for a line of business represents the amount the Firm believes the business would require if it were operating independently, incorporating sufficient capital to address economic risk measures, regulatory capital requirements and capital levels for similarly rated peers. Capital is also allocated to each line of business for, among other things, goodwill and other intangibles associated with acquisitions effected by the line of business. Return on common equity is measured and internal targets for expected returns are established as key measures of a business segment’s performance. Effective January 1, 2011, capital allocated to Card Services was reduced by $2.0 billion, to $13.0 billion, which largely reflects portfolio runoff and the improving risk profile of the business; capital allocated to Treasury & Securities Services was increased by $500 million, to $7.0 billion.

Page 8


 

     
JPMORGAN CHASE & CO.
INVESTMENT BANK
FINANCIAL HIGHLIGHTS
(in millions, except ratio data)
  (JPMORGAN CHASE & CO. LOGO)
     
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
INCOME STATEMENT
                                                       
REVENUE
                                                       
Investment banking fees
  $ 1,779     $ 1,833     $ 1,502     $ 1,405     $ 1,446       (3 )%     23 %
Principal transactions
    3,398       1,289       1,129       2,105       3,931       164       (14 )
Lending- and deposit-related fees
    214       209       205       203       202       2       6  
Asset management, administration and commissions
    619       652       565       633       563       (5 )     10  
All other income (a)
    166       185       61       86       49       (10 )     239  
 
                                             
Noninterest revenue
    6,176       4,168       3,462       4,432       6,191       48        
Net interest income
    2,057       2,045       1,891       1,900       2,128       1       (3 )
 
                                             
TOTAL NET REVENUE (b)
    8,233       6,213       5,353       6,332       8,319       33       (1 )
 
                                                       
Provision for credit losses
    (429 )     (271 )     (142 )     (325 )     (462 )     (58 )     7  
 
                                                       
NONINTEREST EXPENSE
                                                       
Compensation expense
    3,294       1,845       2,031       2,923       2,928       79       13  
Noncompensation expense
    1,722       2,356       1,673       1,599       1,910       (27 )     (10 )
 
                                             
TOTAL NONINTEREST EXPENSE
    5,016       4,201       3,704       4,522       4,838       19       4  
 
                                             
 
                                                       
Income before income tax expense
    3,646       2,283       1,791       2,135       3,943       60       (8 )
Income tax expense
    1,276       782       505       754       1,472       63       (13 )
 
                                             
NET INCOME
  $ 2,370     $ 1,501     $ 1,286     $ 1,381     $ 2,471       58       (4 )
 
                                             
 
                                                       
FINANCIAL RATIOS
                                                       
ROE
    24 %     15 %     13 %     14 %     25 %                
ROA
    1.18       0.75       0.68       0.78       1.48                  
Overhead ratio
    61       68       69       71       58                  
Compensation expense as a percent of total net revenue (c)
    40       30       38       46       35                  
 
                                                       
REVENUE BY BUSINESS
                                                       
Investment banking fees:
                                                       
Advisory
  $ 429     $ 424     $ 385     $ 355     $ 305       1       41  
Equity underwriting
    379       489       333       354       413       (22 )     (8 )
Debt underwriting
    971       920       784       696       728       6       33  
 
                                             
Total investment banking fees
    1,779       1,833       1,502       1,405       1,446       (3 )     23  
Fixed income markets
    5,238       2,875       3,123       3,563       5,464       82       (4 )
Equity markets
    1,406       1,128       1,135       1,038       1,462       25       (4 )
Credit portfolio (a)
    (190 )     377       (407 )     326       (53 )   NM       (258 )
 
                                             
Total net revenue
  $ 8,233     $ 6,213     $ 5,353     $ 6,332     $ 8,319       33       (1 )
 
                                             
 
(a)   IB manages credit exposures related to the Global Corporate Bank (“GCB”) on behalf of IB and TSS. Effective January 1, 2011, IB and TSS will share the economics related to the Firm’s GCB clients. IB recognizes this sharing arrangement within all other income. Prior-year periods reflected the reimbursement from TSS for a portion of the total costs of managing the credit portfolio on behalf of TSS.
 
(b)   Total net revenue included tax-equivalent adjustments, predominantly due to income tax credits related to affordable housing and alternative energy investments, as well as tax-exempt income from municipal bond investments of $438 million, $475 million, $390 million, $401 million and $403 million for the quarters ended March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, respectively.
 
(c)   The compensation expense as a percentage of total net revenue ratio for the second quarter of 2010 excluding the payroll tax expense related to the U.K. Bank Payroll Tax on certain compensation awarded from December 9, 2009 to April 5, 2010 to relevant banking employees, which is a non-GAAP financial measure, was 37%. IB excludes this tax from the ratio because it enables comparability with prior periods.

Page 9


 

     
JPMORGAN CHASE & CO.
INVESTMENT BANK
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except headcount and ratio data)
  (JPMORGAN CHASE & CO. LOGO)
     
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
SELECTED BALANCE SHEET DATA (Period-end)
                                                       
Loans:
                                                       
Loans retained (a)
  $ 52,712     $ 53,145     $ 51,299     $ 54,049     $ 53,010       (1 )%     (1 )%
Loans held-for-sale and loans at fair value
    5,070       3,746       2,252       3,221       3,594       35       41  
 
                                             
Total loans
    57,782       56,891       53,551       57,270       56,604       2       2  
Equity
    40,000       40,000       40,000       40,000       40,000              
 
                                                       
SELECTED BALANCE SHEET DATA (Average)
                                                       
Total assets
  $ 815,828     $ 792,703     $ 746,926     $ 710,005     $ 676,122       3       21  
Trading assets — debt and equity instruments
    368,956       346,990       300,517       296,031       284,085       6       30  
Trading assets — derivative receivables
    67,462       72,491       76,530       65,847       66,151       (7 )     2  
Loans:
                                                       
Loans retained (a)
    53,370       52,502       53,331       53,351       58,501       2       (9 )
Loans held-for-sale and loans at fair value
    3,835       3,504       2,678       3,530       3,150       9       22  
 
                                             
Total loans
    57,205       56,006       56,009       56,881       61,651       2       (7 )
Adjusted assets (b)
    611,038       587,307       539,459       527,520       506,635       4       21  
Equity
    40,000       40,000       40,000       40,000       40,000              
 
Headcount
    26,494       26,314       26,373       26,279       24,977       1       6  
 
                                                       
CREDIT DATA AND QUALITY STATISTICS
                                                       
Net charge-offs/(recoveries)
  $ 123     $ (23 )   $ 33     $ 28     $ 697     NM       (82 )
Nonperforming assets:
                                                       
Nonaccrual loans:
                                                       
Nonaccrual loans retained (a)(c)
    2,388       3,159       2,025       1,926       2,459       (24 )     (3 )
Nonaccrual loans held-for-sale and loans at fair value
    259       460       361       334       282       (44 )     (8 )
 
                                             
Total nonaccrual loans
    2,647       3,619       2,386       2,260       2,741       (27 )     (3 )
 
                                                       
Derivative receivables
    21       34       255       315       363       (38 )     (94 )
Assets acquired in loan satisfactions
    73       117       148       151       185       (38 )     (61 )
 
                                             
Total nonperforming assets
    2,741       3,770       2,789       2,726       3,289       (27 )     (17 )
Allowance for credit losses:
                                                       
Allowance for loan losses
    1,330       1,863       1,976       2,149       2,601       (29 )     (49 )
Allowance for lending-related commitments
    424       447       570       564       482       (5 )     (12 )
 
                                             
Total allowance for credit losses
    1,754       2,310       2,546       2,713       3,083       (24 )     (43 )
 
                                                       
Net charge-off/(recovery) rate (a)(d)
    0.93 %     (0.17 )%     0.25 %     0.21 %     4.83 %                
Allow. for loan losses to period-end loans retained (a)(d)
    2.52       3.51       3.85       3.98       4.91                  
Allow. for loan losses to nonaccrual loans retained (a)(c)(d)
    56       59       98       112       106                  
Nonaccrual loans to total period-end loans
    4.58       6.36       4.46       3.95       4.84                  
 
(a)   Loans retained included credit portfolio loans, leveraged leases and other accrual loans, and excluded loans held-for-sale and loans at fair value.
 
(b)   Adjusted assets, a non-GAAP financial measure, is presented to assist the reader in comparing IB’s asset and capital levels to other investment banks in the securities industry. For further discussion of adjusted assets, see page 43.
 
(c)   Allowance for loan losses of $567 million, $1.1 billion, $603 million, $617 million and $811 million were held against these nonaccrual loans at March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, respectively.
 
(d)   Loans held-for-sale and loans at fair value were excluded when calculating the allowance coverage ratio and net charge-off/(recovery) rate.

Page 10


 

     
JPMORGAN CHASE & CO.
INVESTMENT BANK
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except ratio and rankings data)
  (JPMORGAN CHASE & CO. LOGO)
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
MARKET RISK — AVERAGE TRADING AND CREDIT PORTFOLIO VAR - 95% CONFIDENCE LEVEL
                                                       
Trading activities:
                                                       
Fixed income
  $ 49     $ 53     $ 72     $ 64     $ 69       (8) %     (29 )%
Foreign exchange
    11       10       9       10       13       10       (15 )
Equities
    29       23       21       20       24       26       21  
Commodities and other
    13       14       13       20       15       (7 )     (13 )
Diversification (a)
    (38 )     (38 )     (38 )     (42 )     (49 )           22  
 
                                         
Total trading VaR (b)
    64       62       77       72       72       3       (11 )
 
                                                       
Credit portfolio VaR (c)
    26       26       30       27       19             37  
Diversification (a)
    (7 )     (10 )     (8 )     (9 )     (9 )     30       22  
 
                                             
Total trading and credit portfolio VaR
  $ 83     $ 78     $ 99     $ 90     $ 82       6       1  
 
                                             
                                 
    March 31, 2011 YTD   Full Year 2010
    Market           Market    
    Share   Rankings   Share   Rankings
MARKET SHARES AND RANKINGS (d)
                               
Global investment banking fees (e)
    8.6 %     #1       7.6 %     #1  
Debt, equity and equity-related
                               
Global
    6.6       3       7.2       1  
U.S.
    11.8       1       11.1       1  
Syndicated loans
                               
Global
    12.3       1       8.5       1  
U.S.
    24.5       1       19.3       2  
Long-term debt (f)
                               
Global
    6.7       3       7.2       2  
U.S.
    11.8       1       10.9       2  
Equity and equity-related
                               
Global (g)
    5.7       7       7.3       3  
U.S.
    9.5       4       12.6       2  
Announced M&A (h)
                               
Global
    26.8       1       16.3       3  
U.S.
    44.5       1       23.0       3  
 
(a)   Average value-at-risk (“ VaR”) was less than the sum of the VaR of the components described above, which is due to portfolio diversification. The diversification effect reflects the fact that the risks were not perfectly correlated. The risk of a portfolio of positions is therefore usually less than the sum of the risks of the positions themselves.
 
(b)   Trading VaR includes substantially all trading activities in IB, including the credit spread sensitivity of certain mortgage products and syndicated lending facilities that the Firm intends to distribute; however, particular risk parameters of certain products are not fully captured, for example, correlation risk. Trading VaR does not include the debit valuation adjustments (“DVA”) taken on derivative and structured liabilities to reflect the credit quality of the Firm.
 
(c)   Credit portfolio VaR includes the derivative credit valuation adjustments (“CVA”), hedges of the CVA and mark-to-market (“MTM”) hedges of the retained loan portfolio, which are all reported in principal transactions revenue. This VaR does not include the retained loan portfolio, which is not MTM.
 
(d)   Source: Dealogic. Global Investment Banking fees reflects the ranking of fees and market share. Remainder of rankings reflects transaction volume rank and market share.
 
(e)   Global IB fees exclude money market, short-term debt and shelf deals.
 
(f)   Long-term debt tables include investment-grade, high-yield, supranationals, sovereigns, agencies, covered bonds, asset-backed securities and mortgage-backed securities; and exclude money market, short-term debt, and U.S. municipal securities.
 
(g)   Equity and equity-related rankings include rights offerings and Chinese A-Shares.
 
(h)   Global announced M&A is based on transaction value at announcement; all other rankings are based on transaction proceeds, with full credit to each book manager/equal if joint. Because of joint assignments, market share of all participants will add up to more than 100%. M&A for the first quarter 2011 and full year 2010 reflects the removal of any withdrawn transactions. U.S. announced M&A represents any U.S. involvement ranking.

Page 11


 

     
JPMORGAN CHASE & CO.
INVESTMENT BANK
FINANCIAL HIGHLIGHTS, CONTINUED
  (JPMORGAN CHASE & CO. LOGO)
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
INTERNATIONAL METRICS
                                                       
Total net revenue: (in millions) (a)
                                                       
Asia/Pacific
  $ 1,122     $ 927     $ 993     $ 901     $ 988       21 %     14 %
Latin America/Caribbean
    327       172       167       248       310       90       5  
Europe/Middle East/Africa
    2,592       1,423       1,538       1,544       2,875       82       (10 )
North America
    4,192       3,691       2,655       3,639       4,146       14       1  
 
                                             
Total net revenue
  $ 8,233     $ 6,213     $ 5,353     $ 6,332     $ 8,319       33       (1 )
 
                                                       
Loans (period-end): (in millions) (b)
                                                       
Asia/Pacific
  $ 5,472     $ 5,924     $ 5,595     $ 5,697     $ 6,195       (8 )     (12 )
Latin America/Caribbean
    2,190       2,200       1,545       1,763       2,035             8  
Europe/Middle East/Africa
    14,059       13,961       12,781       12,959       12,510       1       12  
North America
    30,991       31,060       31,378       33,630       32,270             (4 )
 
                                             
Total loans
  $ 52,712     $ 53,145     $ 51,299     $ 54,049     $ 53,010       (1 )     (1 )
 
(a)   Regional revenues are based primarily on the domicile of the client and/or location of the trading desk.
 
(b)   Includes retained loans based on the domicile of the customer. Excludes loans held-for-sale and loans at fair value.

Page 12


 

     
JPMORGAN CHASE & CO.
RETAIL FINANCIAL SERVICES
FINANCIAL HIGHLIGHTS
(in millions, except ratio and headcount data)
  (JPMORGAN CHASE & CO. LOGO)
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
INCOME STATEMENT
                                                       
REVENUE
                                                       
Lending- and deposit-related fees
  $ 746     $ 737     $ 759     $ 780     $ 841       1 %     (11 )%
Asset management, administration and commissions
    487       456       443       433       452       7       8  
Mortgage fees and related income
    (489 )     1,609       705       886       655       NM       NM  
Credit card income
    537       524       502       480       450       2       19  
Other income
    364       370       379       413       354       (2 )     3  
 
                                             
Noninterest revenue
    1,645       3,696       2,788       2,992       2,752       (55 )     (40 )
Net interest income
    4,630       4,829       4,858       4,817       5,024       (4 )     (8 )
 
                                             
TOTAL NET REVENUE (a)
    6,275       8,525       7,646       7,809       7,776       (26 )     (19 )
 
                                                       
Provision for credit losses
    1,326       2,456       1,548       1,715       3,733       (46 )     (64 )
 
                                                       
NONINTEREST EXPENSE
                                                       
Compensation expense
    1,971       1,905       1,915       1,842       1,770       3       11  
Noncompensation expense
    3,231       2,851       2,533       2,369       2,402       13       35  
Amortization of intangibles
    60       68       69       70       70       (12 )     (14 )
 
                                             
TOTAL NONINTEREST EXPENSE
    5,262       4,824       4,517       4,281       4,242       9       24  
 
                                             
 
                                                       
Income/(loss) before income tax expense/(benefit)
    (313 )     1,245       1,581       1,813       (199 )     NM       (57 )
Income tax expense/(benefit)
    (105 )     537       674       771       (68 )     NM       (54 )
 
                                             
NET INCOME/(LOSS)
  $ (208 )   $ 708     $ 907     $ 1,042     $ (131 )     NM       (59 )
 
                                             
 
                                                       
FINANCIAL RATIOS
                                                       
ROE
    (3 )%     10 %     13 %     15 %     (2 )%                
Overhead ratio
    84       57       59       55       55                  
Overhead ratio excluding core deposit intangibles (b)
    83       56       58       54       54                  
 
                                                       
SELECTED BALANCE SHEET DATA (period-end)
                                                       
Assets
  $ 355,394     $ 366,841     $ 367,675     $ 375,329     $ 382,475       (3 )     (7 )
Loans:
                                                       
Loans retained
    308,827       316,725       323,481       330,329       339,002       (2 )     (9 )
Loans held-for-sale and loans at fair value (c)
    12,234       14,863       13,071       12,599       11,296       (18 )     8  
 
                                             
Total loans
    321,061       331,588       336,552       342,928       350,298       (3 )     (8 )
Deposits
    380,494       370,819       364,186       359,974       362,470       3       5  
Equity
    28,000       28,000       28,000       28,000       28,000              
 
SELECTED BALANCE SHEET DATA (average)
                                                       
Assets
    364,266       373,883       375,968       381,906       393,867       (3 )     (8 )
Loans:
                                                       
Loans retained
    312,543       320,407       326,905       335,308       342,997       (2 )     (9 )
Loans held-for-sale and loans at fair value (c)
    17,519       18,883       15,683       14,426       17,055       (7 )     3  
 
                                             
Total loans
    330,062       339,290       342,588       349,734       360,052       (3 )     (8 )
Deposits
    372,634       367,920       362,559       362,010       356,934       1       4  
Equity
    28,000       28,000       28,000       28,000       28,000              
 
                                                       
Headcount
    123,550       121,876       119,424       116,879       112,616       1       10  
 
(a)   Total net revenue included tax-equivalent adjustments associated with tax-exempt loans to municipalities and other qualified entities of $3 million, $1 million, $4 million, $5 million and $5 million for the quarters ended March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, respectively.
 
(b)   Retail Financial Services uses the overhead ratio (excluding the amortization of core deposit intangibles (“CDI”)), a non-GAAP financial measure, to evaluate the underlying expense trends of the business. Including CDI amortization expense in the overhead ratio calculation would result in a higher overhead ratio in the earlier years and a lower overhead ratio in later years; this method would therefore result in an improving overhead ratio over time, all things remaining equal. The non-GAAP ratio excludes Retail Banking’s CDI amortization expense related to prior business combination transactions of $60 million, $68 million, $69 million, $69 million and $70 million for the quarters ended March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, respectively.
 
(c)   Loans at fair value consist of prime mortgages originated with the intent to sell that are accounted for at fair value and classified as trading assets on the Consolidated Balance Sheets. These loans totaled $12.0 billion, $14.7 billion, $12.6 billion, $12.2 billion and $8.4 billion at March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, respectively. Average balances of these loans totaled $17.4 billion, $18.7 billion, $15.3 billion, $12.5 billion and $14.2 billion for the quarters ended March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, respectively.

Page 13


 

     
JPMORGAN CHASE & CO.
RETAIL FINANCIAL SERVICES
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except ratio data)
  (JPMORGAN CHASE & CO. LOGO)
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
CREDIT DATA AND QUALITY STATISTICS
                                                       
Net charge-offs
  $ 1,326     $ 2,159     $ 1,548     $ 1,761     $ 2,438       (39 )%     (46 )%
Nonaccrual loans:
                                                       
Nonaccrual loans retained
    8,499       8,768       9,801       10,457       10,769       (3 )     (21 )
Nonaccrual loans held-for-sale and loans at fair value
    150       145       166       176       217       3       (31 )
 
                                             
Total nonaccrual loans (a)(b)(c)
    8,649       8,913       9,967       10,633       10,986       (3 )     (21 )
Nonperforming assets (a)(b)(c)
    9,905       10,266       11,421       11,907       12,191       (4 )     (19 )
Allowance for loan losses
    16,453       16,453       16,154       16,152       16,200             2  
 
                                                       
Net charge-off rate (d)
    1.72 %     2.67 %     1.88 %     2.11 %     2.88 %                
Net charge-off rate excluding purchased credit-impaired (“PCI”) loans (d)(e)
    2.23       3.47       2.44       2.75       3.76                  
Allowance for loan losses to ending loans retained (d)
    5.33       5.19       4.99       4.89       4.78                  
Allowance for loan losses to ending loans retained excluding PCI loans (d)(e)
    4.84       4.72       5.36       5.26       5.16                  
Allowance for loan losses to nonaccrual loans retained (a)(d)(e)
    135       131       136       128       124                  
Nonaccrual loans to total loans
    2.69       2.69       2.96       3.10       3.14                  
Nonaccrual loans to total loans excluding PCI loans (a)
    3.46       3.44       3.81       4.00       4.05                  
 
(a)   Excludes PCI loans that were acquired as part of the Washington Mutual transaction, which are accounted for on a pool basis. Since each pool is accounted for as a single asset with a single composite interest rate and an aggregate expectation of cash flows, the past-due status of the pools, or that of the individual loans within the pools, is not meaningful. Because the Firm is recognizing interest income on each pool of loans, they are all considered to be performing.
 
(b)   Certain of these loans are classified as trading assets on the Consolidated Balance Sheets.
 
(c)   At March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, nonperforming assets excluded: (1) mortgage loans insured by U.S. government agencies of $9.8 billion, $10.5 billion, $10.2 billion, $10.1 billion and $10.5 billion, respectively, that are 90 days past due and accruing at the guaranteed reimbursement rate; (2) real estate owned insured by U.S. government agencies of $2.3 billion, $1.9 billion, $1.7 billion, $1.4 billion and $707 million, respectively; and (3) student loans that are 90 days past due and still accruing, which are insured by U.S. government agencies under the Federal Family Education Loan Program (“FFELP”), of $615 million, $625 million, $572 million, $447 million and $581 million, respectively. These amounts are excluded as reimbursement of insured amounts is proceeding normally.
 
(d)   Loans held-for-sale and loans accounted for at fair value were excluded when calculating the allowance coverage ratio and the net charge-off rate.
 
(e)   Excludes the impact of PCI loans that were acquired as part of the Washington Mutual transaction. These loans were accounted for at fair value on the acquisition date, which incorporated management’s estimate, as of that date, of credit losses over the remaining life of the portfolio. An allowance for loan losses of $4.9 billion, $4.9 billion, $2.8 billion, $2.8 billion and $2.8 billion was recorded for these loans at March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, respectively, which has also been excluded from the applicable ratios. To date, no charge-offs have been recorded for these loans.

Page 14


 

     
JPMORGAN CHASE & CO.
RETAIL FINANCIAL SERVICES
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except ratio data and where otherwise noted)
  (JPMORGAN CHASE & CO. LOGO)
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
RETAIL BANKING
                                                       
Noninterest revenue
  $ 1,756     $ 1,715     $ 1,691     $ 1,684     $ 1,702       2 %     3 %
Net interest income
    2,659       2,693       2,745       2,712       2,635       (1 )     1  
 
                                             
Total net revenue
    4,415       4,408       4,436       4,396       4,337             2  
Provision for credit losses
    119       73       175       168       191       63       (38 )
Noninterest expense
    2,802       2,668       2,779       2,633       2,577       5       9  
 
                                             
Income before income tax expense
    1,494       1,667       1,482       1,595       1,569       (10 )     (5 )
 
                                             
Net income
  $ 891     $ 954     $ 848     $ 914     $ 898       (7 )     (1 )
 
                                             
 
                                                       
Overhead ratio
    63 %     61 %     63 %     60 %     59 %                
Overhead ratio excluding core deposit intangibles (a)
    62       59       61       58       58                  
 
                                                       
BUSINESS METRICS (in billions, except where otherwise noted)
                                                       
Business banking origination volume (in millions)
  $ 1,425     $ 1,435     $ 1,126     $ 1,222     $ 905       (1 )     57  
End-of-period loans owned
    17.0       16.8       16.6       16.6       16.8       1       1  
End-of-period deposits:
                                                       
Checking
    137.4       131.7       124.2       123.5       123.8       4       11  
Savings
    176.3       166.6       162.4       161.8       163.4       6       8  
Time and other
    44.0       45.9       48.9       50.5       53.2       (4 )     (17 )
 
                                             
Total end-of-period deposits
    357.7       344.2       335.5       335.8       340.4       4       5  
Average loans owned
    16.9       16.6       16.6       16.7       16.9       2        
Average deposits:
                                                       
Checking
    132.0       126.6       123.5       123.6       119.7       4       10  
Savings
    171.1       164.7       162.2       162.8       158.6       4       8  
Time and other
    45.0       47.4       49.8       51.4       55.6       (5 )     (19 )
 
                                             
Total average deposits
    348.1       338.7       335.5       337.8       333.9       3       4  
Deposit margin
    2.92 %     3.00 %     3.08 %     3.05 %     3.02 %                
Average assets
  $ 28.7     $ 28.3     $ 27.7     $ 28.4     $ 28.9       1       (1 )
 
                                                       
CREDIT DATA AND QUALITY STATISTICS
                                                       
Net charge-offs
    119       173       175       168       191       (31 )     (38 )
Net charge-off rate
    2.86 %     4.13 %     4.18 %     4.04 %     4.58 %                
Nonperforming assets
  $ 822     $ 846     $ 913     $ 920     $ 872       (3 )     (6 )
 
                                                       
RETAIL BRANCH BUSINESS METRICS
                                                       
Investment sales volume
    6,584       6,069       5,798       5,756       5,956       8       11  
 
                                                       
Number of:
                                                       
Branches
    5,292       5,268       5,192       5,159       5,155             3  
ATMs
    16,265       16,145       15,815       15,654       15,549       1       5  
Personal bankers
    21,875       21,715       21,438       20,170       19,003       1       15  
Sales specialists
    7,336       7,196       7,123       6,785       6,315       2       16  
Active online customers (in thousands)
    18,318       17,744       17,167       16,584       16,208       3       13  
Checking accounts (in thousands)
    26,622       27,252       27,014       26,351       25,830       (2 )     3  
 
(a)   Retail Banking uses the overhead ratio (excluding the amortization of CDI), a non-GAAP financial measure, to evaluate the underlying expense trends of the business. Including CDI amortization expense in the overhead ratio calculation would result in a higher overhead ratio in the earlier years and a lower overhead ratio in later years; this method would therefore result in an improving overhead ratio over time, all things remaining equal. The non-GAAP ratio excludes Retail Banking’s CDI amortization expense related to prior business combination transactions of $60 million, $68 million, $69 million, $69 million and $70 million for the quarters ended March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, respectively.

Page 15


 

     
JPMORGAN CHASE & CO.
RETAIL FINANCIAL SERVICES
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except ratio data and where otherwise noted)
  (JPMORGAN CHASE & CO. LOGO)
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
MORTGAGE BANKING, AUTO & OTHER CONSUMER LENDING
                                                       
Noninterest revenue
  $ (119 )   $ 1,971     $ 1,076     $ 1,256     $ 1,018       NM %     NM %
Net interest income
    815       817       809       792       893             (9 )
 
                                             
Total net revenue
    696       2,788       1,885       2,048       1,911       (75 )     (64 )
Provision for credit losses
    131       46       176       175       217       185       (40 )
Noninterest expense
    2,105       1,743       1,348       1,243       1,246       21       69  
 
                                             
Income/(loss) before income tax expense/(benefit)
    (1,540 )     999       361       630       448       NM       NM  
 
                                             
Net income/(loss)
  $ (937 )   $ 577     $ 207     $ 364     $ 257       NM       NM  
 
                                             
 
                                                       
Overhead ratio
    302 %     63 %     72 %     61 %     65 %                
 
                                                       
BUSINESS METRICS (in billions)
                                                       
End-of-period loans owned:
                                                       
Auto
  $ 47.4     $ 48.4     $ 48.2     $ 47.5     $ 47.4       (2 )      
Prime mortgage, including option ARMs (a)
    14.1       14.2       13.8       13.2       13.7       (1 )     3  
Student and other
    14.3       14.4       14.6       15.1       17.4       (1 )     (18 )
 
                                             
Total end-of-period loans owned
    75.8       77.0       76.6       75.8       78.5       (2 )     (3 )
Average loans owned:
                                                       
Auto
    47.7       48.3       47.7       47.5       46.9       (1 )     2  
Prime mortgage, including option ARMs (a)
    14.0       13.9       13.6       13.6       12.5       1       12  
Student and other
    14.4       14.6       14.8       16.7       18.4       (1 )     (22 )
 
                                             
Total average loans owned (b)
    76.1       76.8       76.1       77.8       77.8       (1 )     (2 )
 
                                                       
CREDIT DATA AND QUALITY STATISTICS
                                                       
Net charge-offs:
                                                       
Auto
    47       71       67       58       102       (34 )     (54 )
Prime mortgage, including option ARMs
    4       12       10       13       6       (67 )     (33 )
Student and other
    80       114       82       150       64       (30 )     25  
 
                                             
Total net charge-offs
    131       197       159       221       172       (34 )     (24 )
 
                                                       
Net charge-off rate:
                                                       
Auto
    0.40 %     0.58 %     0.56 %     0.49 %     0.88 %                
Prime mortgage, including option ARMs
    0.12       0.35       0.30       0.39       0.20                  
Student and other
    2.25       3.10       2.21       4.04       1.64                  
Total net charge-off rate (b)
    0.70       1.02       0.83       1.17       0.93                  
 
                                                       
30+ day delinquency rate (c)(d)(e)
    1.59       1.68       1.55       1.43       1.52                  
Nonperforming assets (f)(g)
  $ 931     $ 996     $ 1,052     $ 1,013     $ 1,006       (7 )     (7 )
 
(a)   Predominantly represents prime loans repurchased from Government National Mortgage Association (“Ginnie Mae”) pools, which are insured by U.S. government agencies.
 
(b)   Total average loans owned includes loans held-for-sale of $133 million, $192 million, $338 million, $1.9 billion and $2.9 billion for the quarters ended March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, respectively. These amounts are excluded when calculating the net charge-off rate.
 
(c)   Total end-of-period loans owned includes loans held-for-sale of $188 million, $154 million, $467 million, $434 million and $2.9 billion for the quarters ended March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, respectively. These amounts are excluded when calculating the 30+ day delinquency rate.
 
(d)   Excludes mortgage loans that are insured by U.S. government agencies of $10.4 billion, $11.4 billion, $11.1 billion, $10.9 billion and $11.2 billion at March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, respectively. These amounts are excluded as reimbursement of insured amounts is proceeding normally.
 
(e)   Excludes loans that are 30 days past due and still accruing, which are insured by U.S. government agencies under the FFELP, of $1.0 billion, $1.1 billion, $1.0 billion, $988 million and $965 million at March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, respectively. These amounts are excluded as reimbursement of insured amounts is proceeding normally.
 
(f)   At March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, nonperforming assets excluded: (1) mortgage loans insured by U.S. government agencies of $9.8 billion, $10.5 billion, $10.2 billion, $10.1 billion and $10.5 billion, respectively, that are 90 days past due and accruing at the guaranteed reimbursement rate; (2) real estate owned insured by U.S. government agencies of $2.3 billion, $1.9 billion, $1.7 billion, $1.4 billion and $707 million, respectively; and (3) student loans that are 90 days past due and still accruing, which are insured by U.S. government agencies under the FFELP, of $615 million, $625 million, $572 million, $447 million and $581 million, respectively. These amounts are excluded as reimbursement of insured amounts is proceeding normally.
 
(g)   During the third quarter of 2010, $147 million of nonperforming assets pertaining to the second quarter of 2010 were reclassified from Real Estate Portfolios to Mortgage Banking, Auto & Other Consumer Lending.

Page 16


 

     
JPMORGAN CHASE & CO.
RETAIL FINANCIAL SERVICES
FINANCIAL HIGHLIGHTS, CONTINUED
(in billions, except ratio data and where otherwise noted)
  (JPMORGAN CHASE & CO. LOGO)
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
MORTGAGE BANKING, AUTO & OTHER CONSUMER LENDING (continued)
                                                       
Origination volume:
                                                       
Mortgage origination volume by channel
                                                       
Retail
  $ 21.0     $ 22.9     $ 19.2     $ 15.3     $ 11.4       (8 )%     84 %
Wholesale (a)
    0.2       0.3       0.2       0.4       0.4       (33 )     (50 )
Correspondent (a)
    13.5       25.5       19.1       14.7       16.0       (47 )     (16 )
CNT (negotiated transactions)
    1.5       2.1       2.4       1.8       3.9       (29 )     (62 )
 
                                             
Total mortgage origination volume
    36.2       50.8       40.9       32.2       31.7       (29 )     14  
 
                                             
Student
    0.1             0.2       0.1       1.6       NM       (94 )
Auto
    4.8       4.8       6.1       5.8       6.3             (24 )
 
                                                       
Application volume:
                                                       
Mortgage application volume by channel
                                                       
Retail
    31.3       32.4       34.6       27.8       20.3       (3 )     54  
Wholesale (a)
    0.3       0.4       0.6       0.6       0.8       (25 )     (63 )
Correspondent (a)
    13.6       24.9       30.7       23.5       18.2       (45 )     (25 )
 
                                             
Total mortgage application volume
    45.2       57.7       65.9       51.9       39.3       (22 )     15  
 
                                             
 
                                                       
Average mortgage loans held-for-sale and loans at fair value (b)
    17.5       18.9       15.6       12.6       14.5       (7 )     21  
Average assets
    128.4       130.3       125.8       123.2       124.8       (1 )     3  
Repurchase reserve (ending)
    3.2       3.0       3.0       2.0       1.6       7       100  
Third-party mortgage loans serviced (ending)
    955.0       967.5       1,012.7       1,055.2       1,075.0       (1 )     (11 )
Third-party mortgage loans serviced (average)
    958.7       981.7       1,028.6       1,063.7       1,076.4       (2 )     (11 )
MSR net carrying value (ending)
    13.1       13.6       10.3       11.8       15.5       (4 )     (15 )
Ratio of MSR net carrying value (ending) to third-party mortgage loans serviced (ending)
    1.37 %     1.41 %     1.02 %     1.12 %     1.44 %                
Ratio of annualized loan servicing revenue to third-party mortgage loans serviced (average)
    0.45       0.46       0.44       0.45       0.42                  
MSR revenue multiple (c)
    3.04 x     3.07 x     2.32 x     2.49 x     3.43 x                
 
                                                       
SUPPLEMENTAL MORTGAGE FEES AND RELATED INCOME DETAILS (in millions)
                                                       
Net production revenue:
                                                       
Production revenue
  $ 679     $ 1,098     $ 1,233     $ 676     $ 433       (38 )     57  
Repurchase losses
    (420 )     (349 )     (1,464 )     (667 )     (432 )     (20 )     3  
 
                                             
Net production revenue
    259       749       (231 )     9       1       (65 )     NM  
Net mortgage servicing revenue:
                                                       
Operating revenue:
                                                       
Loan servicing revenue
    1,052       1,129       1,153       1,186       1,107       (7 )     (5 )
Other changes in MSR asset fair value
    (563 )     (555 )     (604 )     (620 )     (605 )     (1 )     7  
 
                                             
Total operating revenue
    489       574       549       566       502       (15 )     (3 )
Risk management:
                                                       
Changes in MSR asset fair value due to inputs or assumptions in model
    (751 )     2,909       (1,497 )     (3,584 )     (96 )     NM       NM  
Derivative valuation adjustments and other
    (486 )     (2,623 )     1,884       3,895       248       81       NM  
 
                                             
Total risk management
    (1,237 )     286       387       311       152       NM       NM  
 
                                             
Total net mortgage servicing revenue
    (748 )     860       936       877       654       NM       NM  
 
                                             
Mortgage fees and related income
  $ (489 )   $ 1,609     $ 705     $ 886     $ 655       NM       NM  
 
                                             
 
(a)   Includes rural housing loans sourced through brokers and correspondents, which are underwritten under U.S. Department of Agriculture guidelines.
 
(b)   Loans at fair value consist of prime mortgages originated with the intent to sell that are accounted for at fair value and classified as trading assets on the Consolidated Balance Sheets. Average balances of these loans totaled $17.4 billion, $18.7 billion, $15.3 billion, $12.5 billion and $14.2 billion for the quarters ended March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, respectively.
 
(c)   Represents the ratio of MSR net carrying value (ending) to third-party mortgage loans serviced (ending) divided by the ratio of annualized loan servicing revenue to third-party mortgage loans serviced (average).

Page 17


 

     
JPMORGAN CHASE & CO.
RETAIL FINANCIAL SERVICES
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except ratio data and where otherwise noted)
  (JPMORGAN CHASE & CO. LOGO)
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
REAL ESTATE PORTFOLIOS
                                                       
Noninterest revenue
  $ 8     $ 10     $ 21     $ 52     $ 32       (20 )%     (75 )%
Net interest income
    1,156       1,319       1,304       1,313       1,496       (12 )     (23 )
 
                                             
Total net revenue
    1,164       1,329       1,325       1,365       1,528       (12 )     (24 )
Provision for credit losses
    1,076       2,337       1,197       1,372       3,325       (54 )     (68 )
Noninterest expense
    355       413       390       405       419       (14 )     (15 )
 
                                             
Income/(loss) before income tax expense/(benefit)
    (267 )     (1,421 )     (262 )     (412 )     (2,216 )     81       88  
 
                                             
Net income/(loss)
  $ (162 )   $ (823 )   $ (148 )   $ (236 )   $ (1,286 )     80       87  
 
                                             
 
                                                       
Overhead ratio
    30 %     31 %     29 %     30 %     27 %                
 
                                                       
BUSINESS METRICS (in billions)
                                                       
LOANS EXCLUDING PCI LOANS (a)
                                                       
End-of-period loans owned:
                                                       
Home equity
  $ 85.3     $ 88.4     $ 91.7     $ 94.8     $ 97.7       (4 )     (13 )
Prime mortgage, including option ARMs
    48.5       49.8       51.3       53.1       55.4       (3 )     (12 )
Subprime mortgage
    10.8       11.3       12.0       12.6       13.2       (4 )     (18 )
Other
    0.8       0.8       0.9       1.0       1.0             (20 )
 
                                             
Total end-of-period loans owned
    145.4       150.3       155.9       161.5       167.3       (3 )     (13 )
Average loans owned:
                                                       
Home equity
    86.9       90.2       93.3       96.3       99.5       (4 )     (13 )
Prime mortgage, including option ARMs
    49.3       50.7       52.2       54.3       56.6       (3 )     (13 )
Subprime mortgage
    11.1       11.8       12.3       13.1       13.8       (6 )     (20 )
Other
    0.8       0.9       1.0       1.0       1.1       (11 )     (27 )
 
                                             
Total average loans owned
    148.1       153.6       158.8       164.7       171.0       (4 )     (13 )
PCI LOANS (a)
                                                       
End-of-period loans owned:
                                                       
Home equity
    24.0       24.5       25.0       25.5       26.0       (2 )     (8 )
Prime mortgage
    16.7       17.3       17.9       18.5       19.2       (3 )     (13 )
Subprime mortgage
    5.3       5.4       5.5       5.6       5.8       (2 )     (9 )
Option ARMs
    24.8       25.6       26.4       27.3       28.3       (3 )     (12 )
 
                                             
Total end-of-period loans owned
    70.8       72.8       74.8       76.9       79.3       (3 )     (11 )
Average loans owned:
                                                       
Home equity
    24.2       24.7       25.2       25.7       26.2       (2 )     (8 )
Prime mortgage
    17.0       17.6       18.2       18.8       19.5       (3 )     (13 )
Subprime mortgage
    5.3       5.4       5.6       5.8       5.9       (2 )     (10 )
Option ARMs
    25.1       25.9       26.7       27.7       28.6       (3 )     (12 )
 
                                             
Total average loans owned
    71.6       73.6       75.7       78.0       80.2       (3 )     (11 )
TOTAL REAL ESTATE PORTFOLIOS
                                                       
End-of-period loans owned:
                                                       
Home equity
    109.3       112.9       116.7       120.3       123.7       (3 )     (12 )
Prime mortgage, including option ARMs
    90.0       92.7       95.6       98.9       102.9       (3 )     (13 )
Subprime mortgage
    16.1       16.7       17.5       18.2       19.0       (4 )     (15 )
Other
    0.8       0.8       0.9       1.0       1.0             (20 )
 
                                             
Total end-of-period loans owned
    216.2       223.1       230.7       238.4       246.6       (3 )     (12 )
Average loans owned:
                                                       
Home equity
    111.1       114.9       118.5       122.0       125.7       (3 )     (12 )
Prime mortgage, including option ARMs
    91.4       94.2       97.1       100.8       104.7       (3 )     (13 )
Subprime mortgage
    16.4       17.2       17.9       18.9       19.7       (5 )     (17 )
Other
    0.8       0.9       1.0       1.0       1.1       (11 )     (27 )
 
                                             
Total average loans owned
    219.7       227.2       234.5       242.7       251.2       (3 )     (13 )
Average assets
    207.2       215.3       222.5       230.3       240.2       (4 )     (14 )
Home equity origination volume
    0.2       0.3       0.3       0.3       0.3       (33 )     (33 )
 
(a)   PCI loans represent loans acquired in the Washington Mutual transaction for which a deterioration in credit quality occurred between the origination date and JPMorgan Chase’s acquisition date. These loans were initially recorded at fair value and accrete interest income over the estimated lives of the loans as long as cash flows are reasonably estimable, even if the underlying loans are contractually past due.

Page 18


 

     
JPMORGAN CHASE & CO.
RETAIL FINANCIAL SERVICES
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except ratio data)
  (JPMORGAN CHASE & CO. LOGO)
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
REAL ESTATE PORTFOLIOS (continued)
                                                       
CREDIT DATA AND QUALITY STATISTICS
                                                       
Net charge-offs excluding PCI loans (a)(b)
                                                       
Home equity
  $ 720     $ 792     $ 730     $ 796     $ 1,126       (9 )%     (36 )%
Prime mortgage, including option ARMs
    161       558       266       273       476       (71 )     (66 )
Subprime mortgage
    186       429       206       282       457       (57 )     (59 )
Other
    9       10       12       21       16       (10 )     (44 )
 
                                             
Total net charge-offs
    1,076       1,789       1,214       1,372       2,075       (40 )     (48 )
Net charge-off rate excluding PCI loans (a)(b)
                                                       
Home equity
    3.36 %     3.48 %     3.10 %     3.32 %     4.59 %                
Prime mortgage, including option ARMs
    1.32       4.37       2.02       2.02       3.41                  
Subprime mortgage
    6.80       14.42       6.64       8.63       13.43                  
Other
    4.56       4.41       4.76       8.42       5.90                  
Total net charge-off rate excluding PCI loans
    2.95       4.62       3.03       3.34       4.92                  
Net charge-off rate — reported
                                                       
Home equity
    2.63       2.73       2.44       2.62       3.63                  
Prime mortgage, including option ARMs
    0.71       2.35       1.09       1.09       1.84                  
Subprime mortgage
    4.60       9.90       4.57       5.98       9.41                  
Other
    4.56       4.41       4.76       8.42       5.90                  
Total net charge-off rate — reported
    1.99       3.12       2.05       2.27       3.35                  
 
                                                       
30+ day delinquency rate excluding PCI loans (c)
    6.22       6.45       6.77       6.88       7.28                  
Allowance for loan losses
  $ 14,659     $ 14,659     $ 14,111     $ 14,127     $ 14,127             4  
Nonperforming assets (d)(e)
    8,152       8,424       9,456       9,974       10,313       (3 )     (21 )
Allowance for loan losses to ending loans retained
    6.78 %     6.57 %     6.12 %     5.93 %     5.73 %                
Allowance for loan losses to ending loans retained excluding PCI loans (a)
    6.68       6.47       7.25       7.01       6.76                  
 
(a)   Excludes the impact of PCI loans that were acquired as part of the Washington Mutual transaction. These loans were accounted for at fair value on the acquisition date, which incorporated management’s estimate, as of that date, of credit losses over the remaining life of the portfolio. An allowance for loan losses of $4.9 billion, $4.9 billion, $2.8 billion, $2.8 billion and $2.8 billion was recorded for these loans at March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, respectively, which has also been excluded from the applicable ratios. To date, no charge-offs have been recorded for these loans.
 
(b)   Net charge-offs and net charge-off rates for the fourth quarter of 2010 include the effect of $632 million of charge-offs related to an adjustment of the estimated net realizable value of the collateral underlying delinquent residential home loans. Excluding this adjustment, net charge-offs for the fourth quarter of 2010 were $725 million, $240 million and $182 million for the home equity, prime mortgage including option ARMs and subprime mortgage portfolios, respectively. Net charge-off rates excluding this adjustment and excluding PCI loans were 3.19%, 1.88% and 6.12% for the home equity, prime mortgage including option ARMs and subprime mortgage portfolios, respectively.
 
(c)   The delinquency rate for PCI loans was 27.36%, 28.20%, 28.07%, 27.91% and 28.49% at March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, respectively.
 
(d)   Excludes PCI loans that were acquired as part of the Washington Mutual transaction, which are accounted for on a pool basis. Since each pool is accounted for as a single asset with a single composite interest rate and an aggregate expectation of cash flows, the past-due status of the pools, or that of the individual loans within the pools, is not meaningful. Because the Firm is recognizing interest income on each pool of loans, they are all considered to be performing.
 
(e)   During the third quarter of 2010, $147 million of nonperforming assets pertaining to the second quarter of 2010 were reclassified from Real Estate Portfolios to Mortgage Banking, Auto & Other Consumer Lending.

Page 19


 

     
JPMORGAN CHASE & CO.
CARD SERVICES
FINANCIAL HIGHLIGHTS
(in millions, except ratio data and where otherwise noted)
  (JPMORGAN CHASE & CO. LOGO)
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
INCOME STATEMENT (a)
                                                       
REVENUE
                                                       
Credit card income
  $ 898     $ 928     $ 864     $ 908     $ 813       (3 )%     10 %
All other income (b)
    (116 )     (76 )     (58 )     (47 )     (55 )     (53 )     (111 )
 
                                             
Noninterest revenue
    782       852       806       861       758       (8 )     3  
Net interest income
    3,200       3,394       3,447       3,356       3,689       (6 )     (13 )
 
                                             
TOTAL NET REVENUE
    3,982       4,246       4,253       4,217       4,447       (6 )     (10 )
 
                                                       
Provision for credit losses
    226       671       1,633       2,221       3,512       (66 )     (94 )
 
                                                       
NONINTEREST EXPENSE
                                                       
Compensation expense
    364       318       316       327       330       14       10  
Noncompensation expense
    1,085       1,082       1,023       986       949             14  
Amortization of intangibles
    106       114       106       123       123       (7 )     (14 )
 
                                             
TOTAL NONINTEREST EXPENSE
    1,555       1,514       1,445       1,436       1,402       3       11  
 
                                             
 
                                                       
Income/(loss) before income tax expense/(benefit)
    2,201       2,061       1,175       560       (467 )     7       NM  
Income tax expense/(benefit)
    858       762       440       217       (164 )     13       NM  
 
                                             
NET INCOME/(LOSS)
  $ 1,343     $ 1,299     $ 735     $ 343     $ (303 )     3       NM  
 
                                             
 
                                                       
FINANCIAL RATIOS (a)
                                                       
ROE
    42 %     34 %     19 %     9 %     (8 )%                
Overhead ratio
    39       36       34       34       32                  
Percentage of average loans:
                                                       
Net interest income
    9.79       9.93       9.76       9.20       9.60                  
Provision for credit losses
    0.69       1.96       4.63       6.09       9.14                  
Noninterest revenue
    2.39       2.49       2.28       2.36       1.97                  
Risk adjusted margin (c)
    11.49       10.46       7.42       5.47       2.43                  
Noninterest expense
    4.76       4.43       4.09       3.94       3.65                  
Pretax income/(loss) (ROO)
    6.73       6.03       3.33       1.54       (1.22 )                
Net income/(loss)
    4.11       3.80       2.08       0.94       (0.79 )                
 
                                                       
BUSINESS METRICS, EXCLUDING COMMERCIAL CARD
                                                       
Sales volume (in billions)
  $ 77.5     $ 85.9     $ 79.6     $ 78.1     $ 69.4       (10 )     12  
New accounts opened
    2.6       3.4       2.7       2.7       2.5       (24 )     4  
Open accounts
    91.9       90.7       89.0       88.9       88.9       1       3  
 
                                                       
Merchant acquiring business
                                                       
Bank card volume (in billions)
  $ 125.7     $ 127.2     $ 117.0     $ 117.1     $ 108.0       (1 )     16  
Total transactions (in billions)
    5.6       5.6       5.2       5.0       4.7             19  
 
(a)   Effective January 1, 2011, the commercial card loan portfolio that was previously in TSS was transferred to CS. There is no material impact on the financial data; prior-year periods were not revised. The commercial card portfolio is excluded from business metrics and supplemental information where noted.
 
(b)   Includes the impact of revenue sharing agreements with other JPMorgan Chase business segments.
 
(c)   Represents total net revenue less provision for credit losses.

Page 20


 

JPMORGAN CHASE & CO.
CARD SERVICES
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except headcount and ratio data)
  (JPMORGAN LOGO)
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
SELECTED BALANCE SHEET DATA (period-end) (a)
                                                       
Loans (b)
  $ 128,803     $ 137,676     $ 136,436     $ 142,994     $ 149,260       (6 )%     (14 )%
Equity
    13,000       15,000       15,000       15,000       15,000       (13 )     (13 )
 
                                                       
SELECTED BALANCE SHEET DATA (average) (a)
                                                       
Total assets
    138,113       138,443       141,029       146,816       156,968             (12 )
Loans (c)
    132,537       135,585       140,059       146,302       155,790       (2 )     (15 )
Equity
    13,000       15,000       15,000       15,000       15,000       (13 )     (13 )
 
                                                       
Headcount (d)
    21,774       20,739       21,398       21,529       22,478       5       (3 )
 
                                                       
CREDIT QUALITY STATISTICS (a)
                                                       
Net charge-offs
  $ 2,226     $ 2,671     $ 3,133     $ 3,721     $ 4,512       (17 )     (51 )
Net charge-off rate (c)(e)
    6.97 %     7.85 %     8.87 %     10.20 %     11.75 %                
 
                                                       
Delinquency rates (b)
                                                       
30+ day
    3.57       4.14       4.57       4.96       5.62                  
90+ day
    1.93       2.25       2.41       2.76       3.15                  
 
                                                       
Allowance for loan losses
  $ 9,041     $ 11,034     $ 13,029     $ 14,524     $ 16,032       (18 )     (44 )
Allowance for loan losses to period-end loans (b)
    7.24 %     8.14 %     9.55 %     10.16 %     10.74 %                
 
                                                       
SUPPLEMENTAL INFORMATION (a)(f)
                                                       
 
                                                       
Chase, excluding Washington Mutual portfolio
                                                       
Loans (period-end)
  $ 116,395     $ 123,943     $ 121,932     $ 127,379     $ 132,056       (6 )     (12 )
Average loans
    119,411       121,493       124,933       129,847       137,183       (2 )     (13 )
Net interest income (g)
    9.09 %     9.16 %     8.98 %     8.47 %     8.86 %                
Risk adjusted margin (g)(h)
    10.28       10.26       6.76       4.21       2.43                  
Net charge-off rate
    6.13       7.08       8.06       9.02       10.54                  
30+ day delinquency rate
    3.22       3.66       4.13       4.48       4.99                  
90+ day delinquency rate
    1.71       1.98       2.16       2.47       2.74                  
 
                                                       
Chase, excluding Washington Mutual and Commercial Card portfolios
                                                       
Loans (period-end)
  $ 115,016     $ 123,943     $ 121,932     $ 127,379     $ 132,056       (7 )     (13 )
Average loans
    118,145       121,493       124,933       129,847       137,183       (3 )     (14 )
Net interest income (g)
    9.25 %     9.16 %     8.98 %     8.47 %     8.86 %                
Risk adjusted margin (g)(h)
    10.21       10.26       6.76       4.21       2.43                  
Net charge-off rate
    6.20       7.08       8.06       9.02       10.54                  
30+ day delinquency rate
    3.25       3.66       4.13       4.48       4.99                  
90+ day delinquency rate
    1.73       1.98       2.16       2.47       2.74                  
 
(a)   Effective January 1, 2011, the commercial card loan portfolio that was previously in TSS was transferred to CS. There is no material impact on the financial data; prior-year periods were not revised. The commercial card portfolio is excluded from business metrics and supplemental information where noted.
 
(b)   Total period-end loans include loans held-for-sale of $4.0 billion and $2.2 billion at March 31, 2011 and December 31, 2010, respectively. No allowance for loan losses was recorded for these loans. The held-for-sale loans are excluded when calculating the allowance for loan losses to period-end loans and delinquency rates. The 30+ day delinquency rate including loans held-for-sale, which is a non-GAAP financial measure, was 3.55% and 4.07% at March 31, 2011 and December 31, 2010, respectively. The 90+ day delinquency rate including loans held-for-sale, which is a non-GAAP financial measure, was 1.92% and 2.22% at March 31, 2011 and December 31, 2010, respectively.
 
(c)   Total average loans include loans held-for-sale of $3.0 billion and $586 million for the quarters ended March 31, 2011 and December 31, 2010, respectively. These amounts are excluded when calculating the net charge-off rate. The net charge-off rate including loans held-for-sale, which is a non-GAAP financial measure, was 6.81% and 7.82% for the quarters ended March 31, 2011 and December 31, 2010, respectively.
 
(d)   The first quarter of 2011 headcount includes 1,274 employees related to the transfer of the commercial card business from TSS to CS.
 
(e)   Results for the quarter ended March 31, 2010 reflect the impact of fair value accounting adjustments related to the consolidation of the Washington Mutual Master Trust (“WMMT”) in the second quarter of 2009.
 
(f)   Supplemental information is provided for Chase, excluding Washington Mutual and Commercial Card portfolios and including loans held for sale, to provide more meaningful measures that enable comparability with prior periods.
 
(g)   As a percentage of average loans.
 
(h)   Represents total net revenue less provision for credit losses.

Page 21


 

JPMORGAN CHASE & CO.
COMMERCIAL BANKING
FINANCIAL HIGHLIGHTS
(in millions, except ratio data)
(JPMORGAN LOGO)


                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
INCOME STATEMENT
                                                       
REVENUE
                                                       
Lending- and deposit-related fees
  $ 264     $ 273     $ 269     $ 280     $ 277       (3 )%     (5 )%
Asset management, administration and commissions
    35       35       36       36       37             (5 )
All other income (a)
    203       299       242       230       186       (32 )     9  
 
                                             
Noninterest revenue
    502       607       547       546       500       (17 )      
Net interest income
    1,014       1,004       980       940       916       1       11  
 
                                             
TOTAL NET REVENUE (b)
    1,516       1,611       1,527       1,486       1,416       (6 )     7  
 
                                                       
Provision for credit losses
    47       152       166       (235 )     214       (69 )     (78 )
 
                                                       
NONINTEREST EXPENSE
                                                       
Compensation expense
    223       208       210       196       206       7       8  
Noncompensation expense
    332       342       341       337       324       (3 )     2  
Amortization of intangibles
    8       8       9       9       9             (11 )
 
                                             
TOTAL NONINTEREST EXPENSE
    563       558       560       542       539       1       4  
 
                                             
 
                                                       
Income before income tax expense
    906       901       801       1,179       663       1       37  
Income tax expense
    360       371       330       486       273       (3 )     32  
 
                                             
NET INCOME
  $ 546     $ 530     $ 471     $ 693     $ 390       3       40  
 
                                             
Revenue by product:
                                                       
Lending (c)
  $ 837     $ 749     $ 693     $ 649     $ 658       12       27  
Treasury services (c)
    542       659       670       665       638       (18 )     (15 )
Investment banking
    110       126       120       115       105       (13 )     5  
Other
    27       77       44       57       15       (65 )     80  
 
                                             
Total Commercial Banking revenue
  $ 1,516     $ 1,611     $ 1,527     $ 1,486     $ 1,416       (6 )     7  
 
                                             
 
                                                       
IB revenue, gross (d)
  $ 309     $ 347     $ 344     $ 333     $ 311       (11 )     (1 )
 
                                                       
Revenue by client segment:
                                                       
Middle Market Banking
  $ 755     $ 781     $ 766     $ 767     $ 746       (3 )     1  
Commercial Term Lending
    286       301       256       237       229       (5 )     25  
Corporate Client Banking (e)
    290       302       304       285       263       (4 )     10  
Real Estate Banking
    88       117       118       125       100       (25 )     (12 )
Other
    97       110       83       72       78       (12 )     24  
 
                                             
Total Commercial Banking revenue
  $ 1,516     $ 1,611     $ 1,527     $ 1,486     $ 1,416       (6 )     7  
 
                                             
 
                                                       
FINANCIAL RATIOS
                                                       
ROE
    28 %     26 %     23 %     35 %     20 %                
Overhead ratio
    37       35       37       36       38                  
 
(a)   Commercial Banking (“CB”) client revenue from investment banking products and commercial card transactions is included in all other income.
 
(b)   Total net revenue included tax-equivalent adjustments from income tax credits related to equity investments in designated community development entities that provide loans to qualified businesses in low-income communities as well as tax-exempt income from municipal bond activity of $65 million, $85 million, $59 million, $49 million and $45 million for quarters ended March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010, and March 31, 2010, respectively.
 
(c)   Effective January 1, 2011, product revenue from commercial card and standby letters of credit transactions is included in lending. For the period ending March 31, 2011, the impact of the change was $107 million. In prior-year quarters, it was reported in treasury services.
 
(d)   Represents the total revenue related to investment banking products sold to CB clients.
 
(e)   Corporate Client Banking was known as Mid-Corporate Banking prior to January 1, 2011.

Page 22


 

JPMORGAN CHASE & CO.
COMMERCIAL BANKING
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except headcount and ratio data)
(JPMORGAN LOGO)


                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
SELECTED BALANCE SHEET DATA (period-end)
                                                       
Loans:
                                                       
Loans retained
  $ 99,334     $ 97,900     $ 97,738     $ 95,090     $ 95,435       1 %     4 %
Loans held-for-sale and loans at fair value
    835       1,018       399       446       294       (18 )     184  
 
                                             
Total loans
    100,169       98,918       98,137       95,536       95,729       1       5  
 
                                                       
Equity
    8,000       8,000       8,000       8,000       8,000              
 
                                                       
SELECTED BALANCE SHEET DATA (average)
                                                       
Total assets
  $ 140,400     $ 138,041     $ 130,237     $ 133,309     $ 133,013       2       6  
Loans:
                                                       
Loans retained
    98,829       97,823       96,657       95,521       96,317       1       3  
Loans held-for-sale and loans at fair value
    756       612       384       391       297       24       155  
 
                                             
Total loans
    99,585       98,435       97,041       95,912       96,614       1       3  
Liability balances
    156,200       147,534       137,853       136,770       133,142       6       17  
Equity
    8,000       8,000       8,000       8,000       8,000              
 
                                                       
Average loans by client segment:
                                                       
Middle Market Banking
  $ 38,207     $ 36,561     $ 35,299     $ 34,424     $ 33,919       5       13  
Commercial Term Lending
    37,810       38,358       37,509       35,956       36,057       (1 )     5  
Corporate Client Banking (a)
    12,374       11,771       11,807       11,875       12,258       5       1  
Real Estate Banking
    7,607       8,169       8,983       9,814       10,438       (7 )     (27 )
Other
    3,587       3,576       3,443       3,843       3,942             (9 )
 
                                             
Total Commercial Banking loans
  $ 99,585     $ 98,435     $ 97,041     $ 95,912     $ 96,614       1       3  
 
                                             
 
                                                       
Headcount
    4,941       4,881       4,805       4,808       4,701       1       5  
 
CREDIT DATA AND QUALITY STATISTICS
                                                       
Net charge-offs
  $ 31     $ 286     $ 218     $ 176     $ 229       (89 )     (86 )
Nonperforming assets:
                                                       
Nonaccrual loans:
                                                       
Nonaccrual loans retained (b)
    1,925       1,964       2,898       3,036       2,947       (2 )     (35 )
Nonaccrual loans held-for-sale and loans at fair value
    30       36       48       41       49       (17 )     (39 )
 
                                             
Total nonaccrual loans
    1,955       2,000       2,946       3,077       2,996       (2 )     (35 )
Assets acquired in loan satisfactions
    179       197       281       208       190       (9 )     (6 )
 
                                             
Total nonperforming assets
    2,134       2,197       3,227       3,285       3,186       (3 )     (33 )
Allowance for credit losses:
                                                       
Allowance for loan losses
    2,577       2,552       2,661       2,686       3,007       1       (14 )
Allowance for lending-related commitments
    206       209       241       267       359       (1 )     (43 )
 
                                             
Total allowance for credit losses
    2,783       2,761       2,902       2,953       3,366       1       (17 )
 
                                                       
Net charge-off rate
    0.13 %     1.16 %     0.89 %     0.74 %     0.96 %                
Allowance for loan losses to period-end loans retained
    2.59       2.61       2.72       2.82       3.15                  
Allowance for loan losses to nonaccrual loans retained
    134       130       92       88       102                  
Nonaccrual loans to total period-end loans
    1.95       2.02       3.00       3.22       3.13                  
 
(a)   Corporate Client Banking was known as Mid-Corporate Banking prior to January 1, 2011.
 
(b)   Allowance for loan losses of $360 million, $340 million, $535 million, $586 million and $612 million were held against nonaccrual loans retained at March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, respectively.

Page 23


 

JPMORGAN CHASE & CO.
TREASURY & SECURITIES SERVICES
FINANCIAL HIGHLIGHTS
(in millions, except ratio and headcount data)
(JPMORGAN LOGO)


                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
INCOME STATEMENT
                                                       
REVENUE
                                                       
Lending- and deposit-related fees
  $ 303     $ 314     $ 318     $ 313     $ 311       (4 )%     (3 )%
Asset management, administration and commissions
    695       689       644       705       659       1       5  
All other income
    139       209       210       209       176       (33 )     (21 )
 
                                             
Noninterest revenue
    1,137       1,212       1,172       1,227       1,146       (6 )     (1 )
Net interest income
    703       701       659       654       610             15  
 
                                             
TOTAL NET REVENUE
    1,840       1,913       1,831       1,881       1,756       (4 )     5  
 
                                                       
Provision for credit losses
    4       10       (2 )     (16 )     (39 )     (60 )   NM  
Credit allocation income/(expense) (a)
    27       (30 )     (31 )     (30 )     (30 )   NM     NM  
 
                                                       
NONINTEREST EXPENSE
                                                       
Compensation expense
    715       679       701       697       657       5       9  
Noncompensation expense
    647       763       693       684       650       (15 )      
Amortization of intangibles
    15       28       16       18       18       (46 )     (17 )
 
                                             
TOTAL NONINTEREST EXPENSE
    1,377       1,470       1,410       1,399       1,325       (6 )     4  
 
                                             
 
                                                       
Income before income tax expense
    486       403       392       468       440       21       10  
Income tax expense
    170       146       141       176       161       16       6  
 
                                             
NET INCOME
  $ 316     $ 257     $ 251     $ 292     $ 279       23       13  
 
                                             
 
                                                       
REVENUE BY BUSINESS
                                                       
Treasury Services
  $ 891     $ 953     $ 937     $ 926     $ 882       (7 )     1  
Worldwide Securities Services
    949       960       894       955       874       (1 )     9  
 
                                             
TOTAL NET REVENUE
  $ 1,840     $ 1,913     $ 1,831     $ 1,881     $ 1,756       (4 )     5  
 
                                             
 
                                                       
REVENUE BY GEOGRAPHIC REGION (b)
                                                       
Asia/Pacific
  $ 276     $ 270     $ 256     $ 233     $ 219       2       26  
Latin America/Caribbean
    76       91       50       71       45       (16 )     69  
Europe/Middle East/Africa
    630       624       579       617       569       1       11  
North America
    858       928       946       960       923       (8 )     (7 )
 
                                             
TOTAL NET REVENUE
  $ 1,840     $ 1,913     $ 1,831     $ 1,881     $ 1,756       (4 )     5  
 
                                             
 
                                                       
TRADE FINANCE LOANS BY
GEOGRAPHIC REGION (period-end) (b)
                                                       
Asia/Pacific
  $ 14,607     $ 11,834     $ 10,238     $ 9,802     $ 7,679       23       90  
Latin America/Caribbean
    4,014       3,628       3,357       3,008       2,881       11       39  
Europe/Middle East/Africa
    5,794       4,874       3,391       2,898       2,163       19       168  
North America
    1,084       820       820       693       996       32       9  
 
                                             
TOTAL TRADE FINANCE LOANS
  $ 25,499     $ 21,156     $ 17,806     $ 16,401     $ 13,719       21       86  
 
                                             
 
                                                       
FINANCIAL RATIOS
                                                       
ROE
    18 %     16 %     15 %     18 %     17 %                
Overhead ratio
    75       77       77       74       75                  
Pretax margin ratio
    26       21       21       25       25                  
 
                                                       
SELECTED BALANCE SHEET DATA (period-end)
                                                       
Loans (c)
  $ 31,020     $ 27,168     $ 26,899     $ 24,513     $ 24,066       14       29  
Equity
    7,000       6,500       6,500       6,500       6,500       8       8  
 
                                                       
SELECTED BALANCE SHEET DATA (average)
                                                       
Total assets
  $ 47,873     $ 46,301     $ 42,445     $ 42,868     $ 38,273       3       25  
Loans (c)
    29,290       26,941       24,337       22,137       19,578       9       50  
Liability balances
    265,720       256,661       242,517       246,690       247,905       4       7  
Equity
    7,000       6,500       6,500       6,500       6,500       8       8  
 
                                                       
Headcount
    28,040       29,073       28,544       27,943       27,223       (4 )     3  
 
(a)   IB manages credit exposures related to the GCB on behalf of IB and TSS. Effective January 1, 2011, IB and TSS will share the economics related to the Firm’s GCB clients. Included within this allocation are net revenues, provision for credit losses, as well as expenses. Prior-year periods reflected a reimbursement to IB for a portion of the total costs of managing the credit portfolio. IB recognizes this credit allocation as a component of all other income.
 
(b)   Revenue and trade finance loans are based on TSS management’s view of the domicile of clients.
 
(c)   Loan balances include wholesale overdrafts, commercial card and trade finance loans. Effective January 1, 2011, the commercial card loan portfolio (of approximately $1.2 billion) that was previously in TSS was transferred to CS. There is no material impact on the financial data; prior-year periods were not revised.

Page 24


 

JPMORGAN CHASE & CO.
TREASURY & SECURITIES SERVICES
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except ratio data and where otherwise noted)
(JPMORGAN LOGO)


     TSS firmwide metrics include revenue recorded in the CB, Retail Banking and Asset Management (“AM”) lines of business and excludes FX revenue recorded in IB for TSS-related FX activity. In order to capture the firmwide impact of Treasury Services (“TS”) and TSS products and revenue, management reviews firmwide metrics such as liability balances, revenue and overhead ratios in assessing financial performance for TSS. Firmwide metrics are necessary in order to understand the aggregate TSS business.
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
TSS FIRMWIDE DISCLOSURES
                                                       
TS revenue — reported
  $ 891     $ 953     $ 937     $ 926     $ 882       (7 )%     1 %
TS revenue reported in CB (a)
    542       659       670       665       638       (18 )     (15 )
TS revenue reported in other lines of business
    63       65       64       62       56       (3 )     13  
 
                                             
TS firmwide revenue (b)
    1,496       1,677       1,671       1,653       1,576       (11 )     (5 )
Worldwide Securities Services revenue
    949       960       894       955       874       (1 )     9  
 
                                             
TSS firmwide revenue (b)
  $ 2,445     $ 2,637     $ 2,565     $ 2,608     $ 2,450       (7 )      
 
                                             
TS firmwide liability balances (average) (c)
  $ 339,240     $ 320,745     $ 302,921     $ 303,224     $ 305,105       6       11  
TSS firmwide liability balances (average) (c)
    421,920       404,195       380,370       383,460       381,047       4       11  
 
                                                       
TSS FIRMWIDE FINANCIAL RATIOS
                                                       
TS firmwide overhead ratio (a)(d)
    56 %     54 %     55 %     54 %     55 %                
TSS firmwide overhead ratio (a)(d)
    67       66       65       64       65                  
 
                                                       
FIRMWIDE BUSINESS METRICS
                                                       
Assets under custody (in billions)
  $ 16,619     $ 16,120     $ 15,863     $ 14,857     $ 15,283       3       9  
Number of:
                                                       
U.S.$ ACH transactions originated
    992       995       978       970       949             5  
Total U.S.$ clearing volume (in thousands)
    30,971       32,144       30,779       30,531       28,669       (4 )     8  
International electronic funds transfer volume (in thousands) (e)
    60,942       60,882       57,333       58,484       55,754             9  
Wholesale check volume
    532       525       531       526       478       1       11  
Wholesale cards issued (in thousands) (f)
    23,170       29,785       28,404       28,066       27,352       (22 )     (15 )
 
                                                       
CREDIT DATA AND QUALITY STATISTICS
                                                       
Net charge-offs
  $     $     $ 1     $     $              
Nonaccrual loans
    11       12       14       14       14       (8 )     (21 )
Allowance for credit losses:
                                                       
Allowance for loan losses
    69       65       54       48       57       6       21  
Allowance for lending-related commitments
    48       51       52       68       76       (6 )     (37 )
 
                                             
Total allowance for credit losses
    117       116       106       116       133       1       (12 )
 
                                                       
Net charge-offs rate
    %     %     0.02 %     %     %                
Allowance for loan losses to period-end loans
    0.22       0.24       0.20       0.20       0.24                  
Allowance for loan losses to nonaccrual loans
  NM     NM       386       343       407                  
Nonaccrual loans to period-end loans
    0.04       0.04       0.05       0.06       0.06                  
 
(a)   Effective January 1, 2011, certain CB revenues were excluded in the TS firmwide metrics; they are instead directly captured within CB’s lending revenue by product. For the quarter ended March 31, 2011, the impact of this change was $107 million. In prior-year periods, these revenues were included in CB’s treasury services revenue by product.
 
(b)   TSS firmwide revenue includes foreign exchange (“FX”) revenue recorded in TSS and FX revenue associated with TSS customers who are FX customers of IB. However, some of the FX revenue associated with TSS customers who are FX customers of IB is not included in TS and TSS firmwide revenue. The total FX revenue generated was $160 million, $181 million, $143 million, $175 million, and $137 million for the quarters ended March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, respectively.
 
(c)   Firmwide liability balances include liability balances recorded in CB.
 
(d)   Overhead ratios have been calculated based on firmwide revenue and TSS and TS expense, respectively, including those allocated to certain other lines of business. FX revenue and expense recorded in IB for TSS-related FX activity are not included in this ratio.
 
(e)   International electronic funds transfer includes non-U.S. dollar Automated Clearing House (“ACH”) and clearing volume.
 
(f)   Wholesale cards issued and outstanding include U.S. domestic commercial, stored value, prepaid and government electronic benefit card products. Effective January 1, 2011, the commercial card portfolio was transferred from TSS to CS.

Page 25


 

JPMORGAN CHASE & CO.
ASSET MANAGEMENT
FINANCIAL HIGHLIGHTS
(in millions, except ratio and headcount data)
(JPMORGAN LOGO)


                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
INCOME STATEMENT
                                                       
REVENUE
                                                       
Asset management, administration and commissions
  $ 1,707     $ 1,846     $ 1,498     $ 1,522     $ 1,508       (8 )%     13 %
All other income
    313       386       282       177       266       (19 )     18  
 
                                             
Noninterest revenue
    2,020       2,232       1,780       1,699       1,774       (9 )     14  
Net interest income
    386       381       392       369       357       1       8  
 
                                             
TOTAL NET REVENUE
    2,406       2,613       2,172       2,068       2,131       (8 )     13  
 
                                                       
Provision for credit losses
    5       23       23       5       35       (78 )     (86 )
 
                                                       
NONINTEREST EXPENSE
                                                       
Compensation expense
    1,039       1,078       914       861       910       (4 )     14  
Noncompensation expense
    599       679       557       527       514       (12 )     17  
Amortization of intangibles
    22       20       17       17       18       10       22  
 
                                             
TOTAL NONINTEREST EXPENSE
    1,660       1,777       1,488       1,405       1,442       (7 )     15  
 
                                             
 
                                                       
Income before income tax expense
    741       813       661       658       654       (9 )     13  
Income tax expense
    275       306       241       267       262       (10 )     5  
 
                                             
NET INCOME
  $ 466     $ 507     $ 420     $ 391     $ 392       (8 )     19  
 
                                             
 
                                                       
REVENUE BY CLIENT SEGMENT
                                                       
Private Banking (a)
  $ 1,317     $ 1,376     $ 1,181     $ 1,153     $ 1,150       (4 )     15  
Institutional
    549       675       506       455       544       (19 )     1  
Retail
    540       562       485       460       437       (4 )     24  
 
                                             
TOTAL NET REVENUE
  $ 2,406     $ 2,613     $ 2,172     $ 2,068     $ 2,131       (8 )     13  
 
                                             
 
                                                       
FINANCIAL RATIOS
                                                       
ROE
    29 %     31 %     26 %     24 %     24 %                
Overhead ratio
    69       68       69       68       68                  
Pretax margin ratio
    31       31       30       32       31                  
 
                                                       
SELECTED BALANCE SHEET DATA (period-end)
                                                       
Loans
  $ 46,454     $ 44,084     $ 41,408     $ 38,744     $ 37,088       5       25  
Equity
    6,500       6,500       6,500       6,500       6,500              
 
                                                       
SELECTED BALANCE SHEET DATA (average)
                                                       
Total assets
  $ 68,918     $ 69,290     $ 64,911     $ 63,426     $ 62,525       (1 )     10  
Loans
    44,948       42,296       39,417       37,407       36,602       6       23  
Deposits
    95,250       89,314       87,841       86,453       80,662       7       18  
Equity
    6,500       6,500       6,500       6,500       6,500              
 
                                                       
Headcount
    17,203       16,918       16,510       16,019       15,321       2       12  
 
(a)   Private Banking is a combination of the previously disclosed client segments: Private Bank, Private Wealth Management and JPMorgan Securities.

Page 26


 

JPMORGAN CHASE & CO.
ASSET MANAGEMENT
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except ratio data and where otherwise noted)
(JPMORGAN LOGO)


                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
BUSINESS METRICS
                                                       
Number of:
                                                       
Client advisors (a)
    2,288       2,281       2,244       2,083       1,998       %     15 %
Retirement planning services participants (in thousands)
    1,604       1,580       1,665       1,653       1,651       2       (3 )
JPMorgan Securities brokers (a)
    431       415       419       403       391       4       10  
% of customer assets in 4 & 5 Star Funds (b)
    46 %     49 %     42 %     43 %     43 %     (6 )     7  
% of AUM in 1st and 2nd quartiles: (c)
                                                       
1 year
    57 %     67 %     67 %     58 %     55 %     (15 )     4  
3 years
    70 %     72 %     65 %     67 %     67 %     (3 )     4  
5 years
    77 %     80 %     74 %     78 %     77 %     (4 )      
 
                                                       
CREDIT DATA AND QUALITY STATISTICS
                                                       
Net charge-offs
  $ 11     $ 8     $ 13     $ 27     $ 28       38       (61 )
Nonaccrual loans
    254       375       294       309       475       (32 )     (47 )
Allowance for credit losses:
                                                       
Allowance for loan losses
    257       267       257       250       261       (4 )     (2 )
Allowance for lending-related commitments
    4       4       3       3       13             (69 )
 
                                             
Total allowance for credit losses
    261       271       260       253       274       (4 )     (5 )
Net charge-off rate
    0.10 %     0.08 %     0.13 %     0.29 %     0.31 %                
Allowance for loan losses to period-end loans
    0.55       0.61       0.62       0.65       0.70                  
Allowance for loan losses to nonaccrual loans
    101       71       87       81       55                  
Nonaccrual loans to period-end loans
    0.55       0.85       0.71       0.80       1.28                  
 
(a)   Effective January 1, 2011, the methodology used to determine client advisors was revised, and the prior-year periods have been revised.
 
(b)   Derived from Morningstar for the U.S., the U.K., Luxembourg, France, Hong Kong and Taiwan; and Nomura for Japan.
 
(c)   Quartile ranking sourced from: Lipper for the U.S. and Taiwan; Morningstar for the U.K., Luxembourg, France and Hong Kong; and Nomura for Japan.

Page 27


 

JPMORGAN CHASE & CO.
ASSET MANAGEMENT
FINANCIAL HIGHLIGHTS, CONTINUED
(in billions)
(JPMORGAN CHASE & CO. LOGO)


                                                         
                                            March 31, 2011  
                                            Change  
    Mar 31     Dec 31     Sep 30     Jun 30     Mar 31     Dec 31     Mar 31  
ASSETS UNDER SUPERVISION (a)   2011     2010     2010     2010     2010     2010     2010  
Assets by asset class
                                                       
Liquidity
  $ 490     $ 497     $ 521     $ 489     $ 521       (1 )%     (6 )%
Fixed income
    305       289       277       259       246       6       24  
Equities and multi-asset
    421       404       362       322       355       4       19  
Alternatives
    114       108       97       91       97       6       18  
 
                                             
TOTAL ASSETS UNDER MANAGEMENT
    1,330       1,298       1,257       1,161       1,219       2       9  
Custody/brokerage/administration/deposits
    578       542       513       479       488       7       18  
 
                                             
TOTAL ASSETS UNDER SUPERVISION
  $ 1,908     $ 1,840     $ 1,770     $ 1,640     $ 1,707       4       12  
 
                                             
 
                                                       
Assets by client segment
                                                       
Private Banking (b)
  $ 293     $ 284     $ 276     $ 258     $ 268       3       9  
Institutional
    696       686       677       634       669       1       4  
Retail
    341       328       304       269       282       4       21  
 
                                             
TOTAL ASSETS UNDER MANAGEMENT
  $ 1,330     $ 1,298     $ 1,257     $ 1,161     $ 1,219       2       9  
 
                                             
 
                                                       
Private Banking (b)
  $ 773     $ 731     $ 698     $ 653     $ 666       6       16  
Institutional
    697       687       678       636       670       1       4  
Retail
    438       422       394       351       371       4       18  
 
                                             
TOTAL ASSETS UNDER SUPERVISION
  $ 1,908     $ 1,840     $ 1,770     $ 1,640     $ 1,707       4       12  
 
                                             
 
                                                       
Mutual fund assets by asset class
                                                       
Liquidity
  $ 436     $ 446     $ 466     $ 440     $ 470       (2 )     (7 )
Fixed income
    99       92       88       79       76       8       30  
Equities and multi-asset
    173       169       151       133       150       2       15  
Alternatives
    8       7       7       8       9       14       (11 )
 
                                             
TOTAL MUTUAL FUND ASSETS
  $ 716     $ 714     $ 712     $ 660     $ 705             2  
 
                                             
 
(a)   Excludes assets under management of American Century Companies, Inc. in which the Firm had a 40% ownership in the first quarter of 2011, 41% in the fourth and third quarters of 2010, and 42% in all other prior periods presented.
 
(b)   Private Banking is a combination of the previously disclosed client segments: Private Bank, Private Wealth Management and JPMorgan Securities.

Page 28


 

JPMORGAN CHASE & CO.
ASSET MANAGEMENT

FINANCIAL HIGHLIGHTS, CONTINUED
(in billions)
(JPMORGAN CHASE & CO. LOGO)


                                         
    1Q11     4Q10     3Q10     2Q10     1Q10  
ASSETS UNDER SUPERVISION (continued)
                                       
Assets under management rollforward
                                       
Beginning balance
  $ 1,298     $ 1,257     $ 1,161     $ 1,219     $ 1,249  
Net asset flows:
                                       
Liquidity
    (9 )     (25 )     27       (29 )     (62 )
Fixed income
    16       10       12       12       16  
Equities, multi-asset and alternatives
    11       13       (1 )     1       6  
Market/performance/other impacts
    14       43       58       (42 )     10  
 
                             
Ending balance
  $ 1,330     $ 1,298     $ 1,257     $ 1,161     $ 1,219  
 
                             
 
                                       
Assets under supervision rollforward
                                       
Beginning balance
  $ 1,840     $ 1,770     $ 1,640     $ 1,707     $ 1,701  
Net asset flows
    31       1       41       (4 )     (10 )
Market/performance/other impacts
    37       69       89       (63 )     16  
 
                             
Ending balance
  $ 1,908     $ 1,840     $ 1,770     $ 1,640     $ 1,707  
 
                             

Page 29


 

JPMORGAN CHASE & CO.
ASSET MANAGEMENT

FINANCIAL HIGHLIGHTS, CONTINUED
(JPMORGAN CHASE & CO. LOGO)


                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
INTERNATIONAL METRICS   1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
Total net revenue: (in millions) (a)
                                                       
Asia/Pacific
  $ 246     $ 263     $ 226     $ 214     $ 222       (6 )%     11 %
Latin America/Caribbean
    165       168       125       124       124       (2 )     33  
Europe/Middle East/Africa
    439       481       395       381       385       (9 )     14  
North America
    1,556       1,701       1,426       1,349       1,400       (9 )     11  
 
                                             
Total net revenue
  $ 2,406     $ 2,613     $ 2,172     $ 2,068     $ 2,131       (8 )     13  
 
                                                       
Assets under management: (in billions)
                                                       
Asia/Pacific
  $ 115     $ 111     $ 107     $ 95     $ 102       4       13  
Latin America/Caribbean
    35       35       27       24       26             35  
Europe/Middle East/Africa
    300       282       258       239       265       6       13  
North America
    880       870       865       803       826       1       7  
 
                                             
Total assets under management
  $ 1,330     $ 1,298     $ 1,257     $ 1,161     $ 1,219       2       9  
 
                                                       
Assets under supervision: (in billions)
                                                       
Asia/Pacific
  $ 155     $ 147     $ 139     $ 127     $ 131       5       18  
Latin America/Caribbean
    88       84       74       68       66       5       33  
Europe/Middle East/Africa
    353       331       307       282       310       7       14  
North America
    1,312       1,278       1,250       1,163       1,200       3       9  
 
                                             
Total assets under supervision
  $ 1,908     $ 1,840     $ 1,770     $ 1,640     $ 1,707       4       12  
 
(a)   Regional revenue is based on the domicile of clients.

Page 30


 

JPMORGAN CHASE & CO.
CORPORATE/PRIVATE EQUITY

FINANCIAL HIGHLIGHTS
(in millions, except headcount data)
(JPMORGAN CHASE & CO. LOGO)


                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
INCOME STATEMENT
                                                       
REVENUE
                                                       
Principal transactions
  $ 1,298     $ 587     $ 1,143     $ (69 )   $ 547       121 %     137 %
Securities gains
    102       1,199       99       990       610       (91 )     (83 )
All other income
    78       (24 )     (29 )     182       124     NM       (37 )
 
                                             
Noninterest revenue
    1,478       1,762       1,213       1,103       1,281       (16 )     15  
Net interest income
    34       (131 )     371       747       1,076     NM       (97 )
 
                                             
TOTAL NET REVENUE (a)
    1,512       1,631       1,584       1,850       2,357       (7 )     (36 )
 
                                                       
Provision for credit losses
    (10 )     2       (3 )     (2 )     17     NM     NM  
 
                                                       
NONINTEREST EXPENSE
                                                       
Compensation expense
    657       538       574       770       475       22       38  
Noncompensation expense (b)
    1,143       2,352       1,927       1,468       3,041       (51 )     (62 )
 
                                             
Subtotal
    1,800       2,890       2,501       2,238       3,516       (38 )     (49 )
Net expense allocated to other businesses
    (1,238 )     (1,191 )     (1,227 )     (1,192 )     (1,180 )     (4 )     (5 )
 
                                             
TOTAL NONINTEREST EXPENSE
    562       1,699       1,274       1,046       2,336       (67 )     (76 )
 
                                             
 
                                                       
Income/(loss) before income tax expense/(benefit)
    960       (70 )     313       806       4     NM     NM  
Income tax expense/(benefit) (c)
    238       (99 )     (35 )     153       (224 )   NM     NM  
 
                                             
NET INCOME
  $ 722     $ 29     $ 348     $ 653     $ 228     NM       217  
 
                                             
 
                                                       
MEMO:
                                                       
TOTAL NET REVENUE
                                                       
Private equity
  $ 699     $ 355     $ 721     $ 48     $ 115       97     NM  
Corporate
    813       1,276       863       1,802       2,242       (36 )     (64 )
 
                                             
TOTAL NET REVENUE
  $ 1,512     $ 1,631     $ 1,584     $ 1,850     $ 2,357       (7 )     (36 )
 
                                             
 
                                                       
NET INCOME/(LOSS)
                                                       
Private equity
  $ 383     $ 178     $ 344     $ 11     $ 55       115     NM  
Corporate
    339       (149 )     4       642       173     NM       96  
 
                                             
TOTAL NET INCOME
  $ 722     $ 29     $ 348     $ 653     $ 228     NM       217  
 
                                             
 
                                                       
Headcount
    20,927       20,030       19,756       19,482       19,307       4       8  
 
(a)   Total net revenue included tax-equivalent adjustments, predominantly due to tax-exempt income from municipal bond investments of $64 million, $63 million, $58 million, $57 million and $48 million for the quarters ended March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, respectively.
 
(b)   Includes litigation expense of $0.4 billion, $1.5 billion, $1.3 billion, $0.7 billion and $2.3 billion for the quarters ending March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, respectively.
 
(c)   Income tax expense/(benefit) in the third quarter of 2010 and the first quarter of 2010 included tax benefits recognized upon the resolution of tax audits.

Page 31


 

JPMORGAN CHASE & CO.
CORPORATE/PRIVATE EQUITY

FINANCIAL HIGHLIGHTS, CONTINUED
(in millions)
(JPMORGAN CHASE & CO. LOGO)


                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
SUPPLEMENTAL INFORMATION
                                                       
 
                                                       
TREASURY and CHIEF INVESTMENT OFFICE (“CIO”)
                                                       
Securities gains (a)
  $ 102     $ 1,199     $ 99     $ 989     $ 610       (91 )%     (83 )%
Investment securities portfolio (average)
    313,319       322,218       321,428       320,578       330,584       (3 )     (5 )
Investment securities portfolio (ending)
    328,013       310,801       334,140       305,288       337,442       6       (3 )
Mortgage loans (average)
    11,418       10,117       9,174       8,539       8,162       13       40  
Mortgage loans (ending)
    12,171       10,739       9,550       8,900       8,368       13       45  
 
                                                       
PRIVATE EQUITY
                                                       
Private equity gains/(losses)
                                                       
Direct investments
                                                       
Realized gains
  $ 171     $ 1,039     $ 179     $ 78     $ 113       (84 )     51  
Unrealized gains/(losses) (b)
    370       (781 )     561       (7 )     (75 )   NM     NM  
 
                                             
Total direct investments
    541       258       740       71       38       110     NM  
Third-party fund investments
    186       129       10       4       98       44       90  
 
                                             
Total private equity gains/(losses) (c)
  $ 727     $ 387     $ 750     $ 75     $ 136       88       435  
 
                                             
 
                                                       
Private equity portfolio information
                                                       
Direct investments
                                                       
Publicly-held securities
                                                       
Carrying value
  $ 731     $ 875     $ 1,152     $ 873     $ 890       (16 )     (18 )
Cost
    649       732       985       901       793       (11 )     (18 )
Quoted public value
    785       935       1,249       974       982       (16 )     (20 )
Privately-held direct securities
                                                       
Carrying value
    7,212       5,882       6,388       5,464       4,782       23       51  
Cost
    7,731       6,887       6,646       6,507       5,795       12       33  
Third-party fund investments (d)
                                                       
Carrying value
    2,179       1,980       1,814       1,782       1,603       10       36  
Cost
    2,461       2,404       2,356       2,315       2,134       2       15  
 
                                             
Total private equity portfolio
                                                       
Carrying value
  $ 10,122     $ 8,737     $ 9,354     $ 8,119     $ 7,275       16       39  
 
                                             
Cost
  $ 10,841     $ 10,023     $ 9,987     $ 9,723     $ 8,722       8       24  
 
                                             
 
(a)   Reflects repositioning of the Corporate investment securities portfolio.
 
(b)   Unrealized gains/(losses) contain reversals of unrealized gains and losses that were recognized in prior periods and have now been realized.
 
(c)   Included in principal transactions revenue in the Consolidated Statements of Income.
 
(d)   Unfunded commitments to third-party private equity funds were $0.9 billion, $1.0 billion, $1.1 billion, $1.2 billion and $1.4 billion at March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, respectively.

Page 32


 

     
JPMORGAN CHASE & CO.
CREDIT-RELATED INFORMATION
(in millions)
  (JPMORGAN CHASE & CO. LOGO)
                                                         
                                            March 31, 2011  
                                            Change  
    Mar 31     Dec 31     Sep 30     Jun 30     Mar 31     Dec 31     Mar 31  
    2011     2010     2010     2010     2010     2010     2010  
CREDIT EXPOSURE
                                                       
WHOLESALE
                                                       
Loans retained
  $ 229,648     $ 222,510     $ 217,582     $ 212,987     $ 210,211       3 %     9 %
Loans held-for-sale and loans at fair value
    6,359       5,123       3,015       3,839       4,079       24       56  
 
                                             
TOTAL WHOLESALE LOANS (a)(b)
    236,007       227,633       220,597       216,826       214,290       4       10  
Consumer, excluding credit card
                                                       
Loans, excluding PCI loans and held-for sale loans
                                                       
Home equity
    85,253       88,385       91,728       94,761       97,642       (4 )     (13 )
Prime mortgage, including option ARMs
    74,682       74,539       74,205       75,023       76,854             (3 )
Subprime mortgage
    10,841       11,287       12,009       12,597       13,219       (4 )     (18 )
Auto
    47,411       48,367       48,186       47,548       47,381       (2 )      
Business banking
    16,957       16,812       16,568       16,604       16,799       1       1  
Student and other
    15,089       15,311       15,583       15,795       16,152       (1 )     (7 )
 
                                             
Total loans, excluding PCI loans and loans held-for-sale
    250,233       254,701       258,279       262,328       268,047       (2 )     (7 )
Loans — PCI: (c)
                                                       
Home equity
    23,973       24,459       24,982       25,471       26,012       (2 )     (8 )
Prime mortgage
    16,725       17,322       17,904       18,512       19,203       (3 )     (13 )
Subprime mortgage
    5,276       5,398       5,496       5,662       5,848       (2 )     (10 )
Option ARMs
    24,791       25,584       26,370       27,256       28,260       (3 )     (12 )
 
                                             
Total loans — PCI
    70,765       72,763       74,752       76,901       79,323       (3 )     (11 )
Total loans — retained
    320,998       327,464       333,031       339,229       347,370       (2 )     (8 )
Loans held-for-sale (d)
    188       154       467       434       2,879       22       (93 )
 
                                             
Total consumer, excluding credit card loans
    321,186       327,618       333,498       339,663       350,249       (2 )     (8 )
 
                                             
 
Credit card
                                                       
Loans retained
    124,791       135,524       136,436       142,994       149,260       (8 )     (16 )
Loans held-for-sale
    4,012       2,152                         86     NM  
 
                                             
Total credit card (b)
    128,803       137,676       136,436       142,994       149,260       (6 )     (14 )
 
                                             
Total consumer loans (e)
    449,989       465,294       469,934       482,657       499,509       (3 )     (10 )
 
                                                       
Total loans
    685,996       692,927       690,531       699,483       713,799       (1 )     (4 )
 
Derivative receivables
    78,744       80,481       97,293       80,215       79,416       (2 )     (1 )
Receivables from customers (f)
    38,053       32,541       25,274       22,966       16,314       17       133  
Interests in purchased receivables
    177       391       751       1,836       2,579       (55 )     (93 )
 
                                             
TOTAL CREDIT-RELATED ASSETS
    116,974       113,413       123,318       105,017       98,309       3       19  
Wholesale lending-related commitments
    355,561       346,079       338,612       324,552       326,921       3       9  
 
                                             
TOTAL
  $ 1,158,531     $ 1,152,419     $ 1,152,461     $ 1,129,052     $ 1,139,029       1       2  
 
                                             
Memo: Total by category
                                                       
Total wholesale exposure (g)
  $ 708,542     $ 687,125     $ 682,527     $ 646,395     $ 639,520       3       11  
Total consumer loans (h)
    449,989       465,294       469,934       482,657       499,509       (3 )     (10 )
 
                                             
Total
  $ 1,158,531     $ 1,152,419     $ 1,152,461     $ 1,129,052     $ 1,139,029       1       2  
 
                                             
 
(a)   Includes IB, CB, TSS, AM and Corporate/Private Equity.
 
(b)   Effective January 1, 2011, the commercial card loan portfolio that was previously in TSS was transferred to CS. There is no material impact on the financial data; prior-year periods were not revised.
 
(c)   PCI loans represent loans acquired in the Washington Mutual transaction for which a deterioration in credit quality occurred between the origination date and JPMorgan Chase’s acquisition date. These loans were initially recorded at fair value and accrete interest income over the estimated lives of the underlying loans as long as cash flows are reasonably estimable, even if the underlying loans are contractually past due.
 
(d)   Included prime mortgages of $188 million, $154 million, $428 million, $185 million and $558 million at March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, respectively, and student loans of zero, zero, $39 million, $249 million and $2.3 billion at March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, respectively.
 
(e)   Includes RFS, CS and Corporate/Private Equity.
 
(f)   Represents primarily margin loans to prime and retail brokerage customers, which are included in accrued interest and accounts receivable on the Consolidated Balance Sheets.
 
(g)   Primarily represents total wholesale loans, derivative receivables, wholesale lending-related commitments and receivables from customers.
 
(h)   Represents total consumer loans and excludes consumer lending-related commitments.

Page 33


 

     
JPMORGAN CHASE & CO.
CREDIT-RELATED INFORMATION, CONTINUED
(in millions, except ratio data)
  (JPMORGAN CHASE & CO. LOGO)
                                                         
                                            March 31, 2011  
                                            Change  
    Mar 31     Dec 31     Sep 30     Jun 30     Mar 31     Dec 31     Mar 31  
    2011     2010     2010     2010     2010     2010     2010  
NONPERFORMING ASSETS AND RATIOS
                                                       
WHOLESALE
                                                       
Loans retained
  $ 4,578     $ 5,510     $ 5,231     $ 5,285     $ 5,895       (17 )%     (22 )%
Loans held-for-sale and loans at fair value
    289       496       409       375       331       (42 )     (13 )
 
                                             
TOTAL WHOLESALE LOANS
    4,867       6,006       5,640       5,660       6,226       (19 )     (22 )
 
                                             
 
                                                       
CONSUMER, EXCLUDING CREDIT CARD
                                                       
Home equity
    1,263       1,263       1,251       1,211       1,427             (11 )
Prime mortgage, including option ARMs
    4,166       4,320       4,857       5,062       4,927       (4 )     (15 )
Subprime mortgage
    2,106       2,210       2,649       3,115       3,331       (5 )     (37 )
Auto
    120       141       145       155       174       (15 )     (31 )
Business banking
    810       832       895       905       859       (3 )     (6 )
Student and other
    107       67       64       68       103       60       4  
 
                                             
TOTAL CONSUMER, EXCLUDING CREDIT CARD
    8,572       8,833       9,861       10,516       10,821       (3 )     (21 )
TOTAL CREDIT CARD
    2       2       2       3       3             (33 )
TOTAL CONSUMER NONACCRUAL
LOANS (a)(b)
    8,574       8,835       9,863       10,519       10,824       (3 )     (21 )
 
                                             
TOTAL NONACCRUAL LOANS
    13,441       14,841       15,503       16,179       17,050       (9 )     (21 )
 
                                             
 
                                                       
Derivative receivables
    21       34       255       315       363       (38 )     (94 )
Assets acquired in loan satisfactions
    1,524       1,682       1,898       1,662       1,606       (9 )     (5 )
 
                                             
TOTAL NONPERFORMING ASSETS (a)
  $ 14,986     $ 16,557     $ 17,656     $ 18,156     $ 19,019       (9 )     (21 )
 
                                             
 
                                                       
Total nonaccrual loans to total loans
    1.96 %     2.14 %     2.25 %     2.31 %     2.39 %                
Total wholesale nonaccrual loans to total wholesale loans
    2.06       2.64       2.56       2.61       2.91                  
Total consumer, excluding credit card nonaccrual loans to total consumer, excluding credit card loans
    2.67       2.70       2.96       3.10       3.09                  
 
                                                       
NONPERFORMING ASSETS BY LOB
                                                       
Investment Bank
  $ 2,741     $ 3,770     $ 2,789     $ 2,726     $ 3,289       (27 )     (17 )
Retail Financial Services (b)
    9,755       10,121       11,255       11,731       11,974       (4 )     (19 )
Card Services
    2       2       2       3       3             (33 )
Commercial Banking
    2,134       2,197       3,227       3,285       3,186       (3 )     (33 )
Treasury & Securities Services
    11       12       14       14       14       (8 )     (21 )
Asset Management
    263       382       299       337       498       (31 )     (47 )
Corporate/Private Equity (c)
    80       73       70       60       55       10       45  
 
                                             
TOTAL
  $ 14,986     $ 16,557     $ 17,656     $ 18,156     $ 19,019       (9 )     (21 )
 
                                             
 
(a)   At March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, nonperforming assets excluded: (1) mortgage loans insured by U.S. government agencies of $9.8 billion, $10.5 billion, $10.2 billion, $10.1 billion and $10.5 billion, respectively, that are 90 days past due and accruing at the guaranteed reimbursement rate; (2) real estate owned insured by U.S. government agencies of $2.3 billion, $1.9 billion, $1.7 billion, $1.4 billion and $707 million, respectively; and (3) student loans that are 90 days past due and still accruing, which are insured by U.S. government agencies under the Federal Family Education Loan Program (“FFELP”), of $615 million, $625 million, $572 million, $447 million and $581 million, respectively. These amounts are excluded as reimbursement of insured amounts is proceeding normally. In addition, the Firm’s policy is generally to exempt credit card loans from being placed on nonaccrual status as permitted by regulatory guidance issued by the Federal Financial Institutions Examination Council. Credit card loans are charged off by the end of the month in which the account becomes 180 days past due or within 60 days from receiving notification about a specified event (e.g., bankruptcy of the borrower), whichever is earlier.
 
(b)   Excludes PCI loans acquired as part of the Washington Mutual transaction, which are accounted for on a pool basis. Since each pool is accounted for as a single asset with a single composite interest rate and an aggregate expectation of cash flows, the past-due status of the pools, or that of the individual loans within the pools, is not meaningful. Because the Firm is recognizing interest income on each pool of loans, they are all considered to be performing. Also excludes loans held-for-sale and loans at fair value.
 
(c)   Predominantly relates to retained prime mortgage loans.

Page 34


 

     
JPMORGAN CHASE & CO.
CREDIT-RELATED INFORMATION, CONTINUED
(in millions, except ratio data)
  (JPMORGAN CHASE & CO. LOGO)
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
GROSS CHARGE-OFFS
                                                       
Wholesale loans
  $ 253     $ 414     $ 297     $ 264     $ 1,014       (39 )%     (75 )%
Consumer loans, excluding credit card
    1,460       2,277       1,677       1,874       2,555       (36 )     (43 )
Credit card loans
    2,631       2,980       3,485       4,063       4,882       (12 )     (46 )
 
                                             
Total loans
  $ 4,344     $ 5,671     $ 5,459     $ 6,201     $ 8,451       (23 )     (49 )
 
                                             
 
                                                       
RECOVERIES
                                                       
Wholesale loans
  $ 88     $ 143     $ 31     $ 33     $ 55       (38 )     60  
Consumer loans, excluding credit card
    131       115       131       112       116       14       13  
Credit card loans
    405       309       352       342       370       31       9  
 
                                             
Total loans
  $ 624     $ 567     $ 514     $ 487     $ 541       10       15  
 
                                             
 
                                                       
NET CHARGE-OFFS
                                                       
Wholesale loans
  $ 165     $ 271     $ 266     $ 231     $ 959       (39 )     (83 )
Consumer loans, excluding credit card
    1,329       2,162 (a)     1,546       1,762       2,439       (39 )     (46 )
Credit card loans
    2,226       2,671       3,133       3,721       4,512       (17 )     (51 )
 
                                             
Total loans
  $ 3,720     $ 5,104 (a)   $ 4,945     $ 5,714     $ 7,910       (27 )     (53 )
 
                                             
 
                                                       
NET CHARGE-OFF RATES
                                                       
Wholesale retained loans
    0.30 %     0.49 %     0.49 %     0.44 %     1.84 %                
Consumer retained loans, excluding credit card
    1.66       2.60 (a)     1.83       2.06       2.82                  
Credit card retained loans
    6.97       7.85       8.87       10.20       11.75                  
Total retained loans
    2.22       2.95 (a)     2.84       3.28       4.46                  
Consumer retained loans, excluding credit card and PCI loans
    2.14       3.34 (a)     2.36       2.66       3.65                  
Total retained loans — excluding PCI loans
    2.48       3.31 (a)     3.19       3.69       5.03                  
 
                                                       
Memo: Average Retained Loans
                                                       
Wholesale loans
  $ 226,544     $ 219,750     $ 213,979     $ 209,016     $ 211,599                  
Consumer retained loans, excluding credit card
    323,961       330,524       336,078       343,847       351,159                  
Credit card retained loans
    129,535       134,999       140,059       146,302       155,790                  
 
                                             
Total loans — retained
  $ 680,040     $ 685,273     $ 690,116     $ 699,165     $ 718,548                  
 
                                             
 
(a)   Net charge-offs and net charge-off rates for the fourth quarter of 2010 include the effect of $632 million of charge-offs related to an adjustment of the estimated net realizable value of the collateral underlying delinquent residential home loans. Excluding this adjustment, net charge-offs for the fourth quarter of 2010 were $1.5 billion for total consumer, excluding credit card loans, and $4.5 billion for total loans. Net charge-off rates excluding this adjustment were 1.84% for total consumer, excluding credit card, 2.59% for total retained loans, 2.36% for total consumer, excluding credit card and PCI loans, and 2.90% for total retained loans, excluding PCI loans.

Page 35


 

     
JPMORGAN CHASE & CO.
CREDIT-RELATED INFORMATION, CONTINUED
(in millions)
  (JPMORGAN CHASE & CO. LOGO)
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
SUMMARY OF CHANGES IN THE ALLOWANCES
                                                       
ALLOWANCE FOR LOAN LOSSES
                                                       
Beginning balance
  $ 32,266     $ 34,161     $ 35,836     $ 38,186     $ 31,602       (6 )%     2 %
Cumulative effect of change in accounting principles (a)
                            7,494           NM  
Net charge-offs
    3,720       5,104       4,945       5,714       7,910       (27 )     (53 )
Provision for loan losses
    1,196       3,207       3,244       3,380       6,991       (63 )     (83 )
Other
    8       2       26       (16 )     9       300       (11 )
 
                                             
Ending balance
  $ 29,750     $ 32,266     $ 34,161     $ 35,836     $ 38,186       (8 )     (22 )
 
                                             
ALLOWANCE FOR LENDING-RELATED COMMITMENTS
                                                       
Beginning balance
  $ 717     $ 873     $ 912     $ 940     $ 939       (18 )     (24 )
Cumulative effect of change in accounting principles (a)
                            (18 )         NM  
Provision for lending-related commitments
    (27 )     (164 )     (21 )     (17 )     19       84     NM  
Other
    (2 )     8       (18 )     (11 )         NM     NM  
 
                                             
Ending balance
  $ 688     $ 717     $ 873     $ 912     $ 940       (4 )     (27 )
 
                                             
 
                                                       
ALLOWANCE FOR LOAN LOSSES BY LOB
                                                       
Investment Bank
  $ 1,330     $ 1,863     $ 1,976     $ 2,149     $ 2,601       (29 )     (49 )
Retail Financial Services
    16,453       16,453       16,154       16,152       16,200             2  
Card Services
    9,041       11,034       13,029       14,524       16,032       (18 )     (44 )
Commercial Banking
    2,577       2,552       2,661       2,686       3,007       1       (14 )
Treasury & Securities Services
    69       65       54       48       57       6       21  
Asset Management
    257       267       257       250       261       (4 )     (2 )
Corporate/Private Equity
    23       32       30       27       28       (28 )     (18 )
 
                                             
Total
  $ 29,750     $ 32,266     $ 34,161     $ 35,836     $ 38,186       (8 )     (22 )
 
                                             
 
(a)   Effective January 1, 2010, the Firm adopted accounting guidance related to VIEs. Upon the adoption of the guidance, the Firm consolidated its Firm-sponsored credit card securitization trusts, its Firm-administered multi-seller conduits and certain other consumer loan securitization entities, primarily mortgage-related. As a result of the consolidation, $7.5 billion of allowance for loan losses were recorded.

Page 36


 

     
JPMORGAN CHASE & CO.
CREDIT-RELATED INFORMATION, CONTINUED
(in millions, except ratio data)
  (JPMORGAN CHASE & CO. LOGO)
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
ALLOWANCE COMPONENTS AND RATIOS
                                                       
ALLOWANCE FOR LOAN LOSSES
                                                       
Wholesale
                                                       
Asset specific
  $ 1,030     $ 1,574     $ 1,246     $ 1,324     $ 1,557       (35 )%     (34 )%
Formula-based
    3,204       3,187       3,717       3,824       4,385       1       (27 )
 
                                             
Total wholesale
    4,234       4,761       4,963       5,148       5,942       (11 )     (29 )
 
                                             
Consumer, excluding credit card
                                                       
Asset specific (a)(b)
    1,067       1,075       1,088       1,091       911       (1 )     17  
Formula-based (b)
    10,467       10,455       12,270       12,262       12,490             (16 )
PCI
    4,941       4,941       2,811       2,811       2,811             76  
 
                                             
Total consumer, excluding credit card
    16,475       16,471       16,169       16,164       16,212             2  
 
                                             
Credit card
                                                       
Asset specific (b)
    3,819       4,069       4,573       4,846       5,402       (6 )     (29 )
Formula-based (b)
    5,222       6,965       8,456       9,678       10,630       (25 )     (51 )
 
                                             
Total credit card
    9,041       11,034       13,029       14,524       16,032       (18 )     (44 )
 
                                             
Total consumer
    25,516       27,505       29,198       30,688       32,244       (7 )     (21 )
 
                                             
Total allowance for loan losses
    29,750       32,266       34,161       35,836       38,186       (8 )     (22 )
Allowance for lending-related commitments
    688       717       873       912       940       (4 )     (27 )
 
                                             
Total allowance for credit losses
  $ 30,438     $ 32,983     $ 35,034     $ 36,748     $ 39,126       (8 )     (22 )
 
                                             
 
                                                       
CREDIT RATIOS
                                                       
Wholesale allowance to total wholesale retained loans
    1.84 %     2.14 %     2.28 %     2.42 %     2.83 %                
Consumer, excluding credit card allowance, to total consumer, excluding credit card retained loans
    5.13       5.03       4.86       4.76       4.67                  
Credit card allowance to total credit card retained loans
    7.24       8.14       9.55       10.16       10.74                  
Allowance to total retained loans
    4.40       4.71       4.97       5.15       5.40                  
Consumer allowance to consumer retained nonaccrual loans
    298       311       296       292       298                  
Consumer allowance to consumer retained nonaccrual loans, excluding credit card (c)
    192       186       164       154       150                  
 
                                                       
CREDIT RATIOS excluding PCI loans (d)
                                                       
Consumer, excluding credit card allowance, to total consumer, excluding credit card retained loans
    4.61       4.53       5.17       5.09       5.00                  
Allowance to total retained loans
    4.10       4.46       5.12       5.34       5.64                  
Consumer, excluding credit card allowance, to consumer, excluding credit card retained nonaccrual loans (c)
    135       131       135       127       124                  
Allowance to total retained nonaccrual loans
    189       190       208       209       212                  
 
(a)   The asset-specific consumer, excluding credit card allowance for loan losses includes troubled debt restructuring reserves of $970 million, $985 million, $980 million, $946 million and $754 million at March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, respectively.
 
(b)   At December 31, 2010, the Firm’s allowance for loan losses on all impaired credit card loans was reclassified to the asset-specific allowance. This reclassification had no incremental impact on the Firm’s allowance for loan losses. Prior periods have been revised to reflect the current presentation.
 
(c)   The Firm’s policy is generally to exempt credit card loans from being placed on nonaccrual status as permitted by regulatory guidance. Under guidance issued by the Federal Financial Institutions Examination Council, credit card loans are charged off by the end of the month in which the account becomes 180 days past due or within 60 days from receiving notification about a specified event (e.g., bankruptcy of the borrower), whichever is earlier.
 
(d)   Excludes the impact of PCI loans that were acquired as part of the Washington Mutual transaction.

Page 37


 

     
JPMORGAN CHASE & CO.
CREDIT-RELATED INFORMATION, CONTINUED
(in millions)
  (JPMORGAN CHASE & CO. LOGO)
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
PROVISION FOR CREDIT LOSSES
                                                       
LOANS
                                                       
Investment Bank
  $ (409 )   $ (140 )   $ (158 )   $ (418 )   $ (477 )     (192 )%     14 %
Commercial Banking
    51       184       192       (143 )     204       (72 )     (75 )
Treasury & Securities Services
    7       11       6       (8 )     (31 )     (36 )   NM  
Asset Management
    5       22       23       15       31       (77 )     (84 )
Corporate/Private Equity
    (13 )           (1 )     (1 )     16     NM     NM  
 
                                             
Total wholesale
    (359 )     77       62       (555 )     (257 )   NM       (40 )
 
                                             
Retail Financial Services
    1,326       2,457       1,551       1,715       3,735       (46 )     (64 )
Corporate/Private Equity
    3       2       (2 )     (1 )     1       50       200  
 
                                             
Total consumer, excluding credit card
    1,329       2,459       1,549       1,714       3,736       (46 )     (64 )
Card Services
    226       671       1,633       2,221       3,512       (66 )     (94 )
 
                                             
Total consumer
    1,555       3,130       3,182       3,935       7,248       (50 )     (79 )
 
                                             
Total provision for loan losses
  $ 1,196     $ 3,207     $ 3,244     $ 3,380     $ 6,991       (63 )     (83 )
 
                                             
 
                                                       
LENDING-RELATED COMMITMENTS
                                                       
Investment Bank
  $ (20 )   $ (131 )   $ 16     $ 93     $ 15       85     NM  
Commercial Banking
    (4 )     (32 )     (26 )     (92 )     10       88     NM  
Treasury & Securities Services
    (3 )     (1 )     (8 )     (8 )     (8 )     (200 )     63  
Asset Management
          1             (10 )     4     NM     NM  
Corporate/Private Equity
                                         
 
                                             
Total wholesale
    (27 )     (163 )     (18 )     (17 )     21       83     NM  
 
                                             
Retail Financial Services
          (1 )     (3 )           (2 )   NM     NM  
Corporate/Private Equity
                                         
 
                                             
Total consumer, excluding credit card
          (1 )     (3 )           (2 )   NM     NM  
Card Services
                                         
 
                                             
Total consumer
          (1 )     (3 )           (2 )   NM     NM  
 
                                             
Total provision for lending-related commitments
  $ (27 )   $ (164 )   $ (21 )   $ (17 )   $ 19       84     NM  
 
                                             
 
                                                       
TOTAL PROVISION FOR CREDIT LOSSES
                                                       
Investment Bank
  $ (429 )   $ (271 )   $ (142 )   $ (325 )   $ (462 )     (58 )     7  
Commercial Banking
    47       152       166       (235 )     214       (69 )     (78 )
Treasury & Securities Services
    4       10       (2 )     (16 )     (39 )     (60 )   NM  
Asset Management
    5       23       23       5       35       (78 )     (86 )
Corporate/Private Equity
    (13 )           (1 )     (1 )     16     NM     NM  
 
                                             
Total wholesale
    (386 )     (86 )     44       (572 )     (236 )     (349 )     (64 )
 
                                             
Retail Financial Services
    1,326       2,456       1,548       1,715       3,733       (46 )     (64 )
Corporate/Private Equity
    3       2       (2 )     (1 )     1       50       200  
 
                                             
Total consumer, excluding credit card
    1,329       2,458       1,546       1,714       3,734       (46 )     (64 )
Card Services
    226       671       1,633       2,221       3,512       (66 )     (94 )
 
                                             
Total consumer
    1,555       3,129       3,179       3,935       7,246       (50 )     (79 )
 
                                             
Total provision for credit losses
  $ 1,169     $ 3,043     $ 3,223     $ 3,363     $ 7,010       (62 )     (83 )
 
                                             

Page 38


 

     
JPMORGAN CHASE & CO.
MARKET RISK-RELATED INFORMATION
(in millions)
  (JPMORGAN LOGO)
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
95% CONFIDENCE LEVEL- AVERAGE IB TRADING VAR, CREDIT PORTFOLIO VAR AND OTHER VAR
                                                       
IB VaR by risk type:
                                                       
Fixed income
  $ 49     $ 53     $ 72     $ 64     $ 69       (8 )%     (29 )%
Foreign exchange
    11       10       9       10       13       10       (15 )
Equities
    29       23       21       20       24       26       21  
Commodities and other
    13       14       13       20       15       (7 )     (13 )
Diversification benefit to IB trading VaR (a)
    (38 )     (38 )     (38 )     (42 )     (49 )           22  
 
                                             
IB Trading VaR (b)
    64       62       77       72       72       3       (11 )
 
                                                       
Credit portfolio VaR (c)
    26       26       30       27       19             37  
Diversification benefit to IB trading and credit portfolio VaR (a)
    (7 )     (10 )     (8 )     (9 )     (9 )     30       22  
 
                                             
Total IB trading and credit portfolio VaR
    83       78       99       90       82       6       1  
 
                                             
 
                                                       
Mortgage Banking VaR (d)
    16       17       24       24       25       (6 )     (36 )
Chief Investment Office (“CIO”) VaR (e)
    60       49       53       72       70       22       (14 )
Diversification benefit to total other VaR (a)
    (14 )     (10 )     (15 )     (14 )     (13 )     (40 )     (8 )
 
                                             
Total other VaR
    62       56       62       82       82       11       (24 )
 
                                             
 
                                                       
Diversification benefit to total IB and other VaR (a)
    (57 )     (39 )     (52 )     (79 )     (66 )     (46 )     14  
 
                                             
Total IB and other VaR (f)
  $ 88     $ 95     $ 109     $ 93     $ 98       (7 )     (10 )
 
                                             
 
(a)   Average value-at-risk (“VaR”) was less than the sum of the VaR of the components described above, which is due to portfolio diversification. The diversification effect reflects the fact that the risks were not perfectly correlated. The risk of a portfolio of positions is therefore usually less than the sum of the risks of the positions themselves.
 
(b)   IB Trading VaR includes substantially all trading activities in IB, including the credit spread sensitivity of certain mortgage products and syndicated lending facilities that the Firm intends to distribute; however, particular risk parameters of certain products are not fully captured, for example, correlation risk. IB Trading VaR does not include the debit valuation adjustments (“DVA”) taken on derivative and structured liabilities to reflect the credit quality of the Firm.
 
(c)   Credit portfolio VaR includes the derivative credit valuation adjustments (“CVA”), hedges of the CVA and mark-to-market (“MTM”) hedges of the retained loan portfolio, which are all reported in principal transactions revenue. This VaR does not include the retained loan portfolio, which is not MTM.
 
(d)   Mortgage Banking VaR includes the Firm’s mortgage pipeline and warehouse, MSR and all related hedges.
 
(e)   CIO VaR includes positions, primarily in debt securities and credit products, used to manage structural risk and other risks, including interest rate, credit and mortgage risks arising from the Firm’s ongoing business activities.
 
(f)   Total IB and other VaR excludes the retained credit portfolio, which is not marked to market (but it does include hedges of those positions), and certain nontrading activity, such as principal investing (e.g., mezzanine financing, tax-oriented investments, etc.), and certain securities and investments held by Corporate/Private Equity, including private equity investments, capital management positions and longer-term corporate investments managed by the CIO.

Page 39


 

     
JPMORGAN CHASE & CO.
CAPITAL AND OTHER SELECTED BALANCE SHEET ITEMS
(in millions, except ratio data)
  (JPMORGAN LOGO)
                                                         
                                            March 31, 2011  
                                            Change  
    Mar 31     Dec 31     Sep 30     Jun 30     Mar 31     Dec 31     Mar 31  
    2011     2010     2010     2010     2010     2010     2010  
CAPITAL
                                                       
Tier 1 capital
  $ 147,266 (e)   $ 142,450     $ 139,381     $ 137,077     $ 131,350       3 %     12 %
Total capital
    186,461 (e)     182,216       180,740       178,293       173,332       2       8  
Tier 1 common capital (a)
    119,611 (e)     114,763       110,842       108,175       103,908       4       15  
Risk-weighted assets
    1,193,529 (e)     1,174,978       1,170,158       1,131,030       1,147,008       2       4  
Adjusted average assets (b)
    2,041,153 (e)     2,024,515       1,975,479       1,983,839       1,981,060       1       3  
Tier 1 capital ratio
    12.3 %(e)     12.1 %     11.9 %     12.1 %     11.5 %                
Total capital ratio
    15.6 (e)     15.5       15.4       15.8       15.1                  
Tier 1 common capital ratio (a)
    10.0 (e)     9.8       9.5       9.6       9.1                  
Tier 1 leverage ratio
    7.2 (e)     7.0       7.1       6.9       6.6                  
 
                                                       
TANGIBLE COMMON EQUITY (PERIOD-END) (c)
                                                       
Common stockholders’ equity
  $ 172,798     $ 168,306     $ 166,030     $ 162,968     $ 156,569       3       10  
Less: Goodwill
    48,856       48,854       48,736       48,320       48,359             1  
Less: Other intangible assets
    3,857       4,039       3,982       4,178       4,383       (5 )     (12 )
Add: Deferred tax liabilities (d)
    2,603       2,586       2,656       2,584       2,544       1       2  
 
                                             
Total tangible common equity
  $ 122,688     $ 117,999     $ 115,968     $ 113,054     $ 106,371       4       15  
 
                                             
 
                                                       
TANGIBLE COMMON EQUITY (AVERAGE) (c)
                                                       
Common stockholders’ equity
  $ 169,415     $ 166,812     $ 163,962     $ 159,069     $ 156,094       2       9  
Less: Goodwill
    48,846       48,831       48,745       48,348       48,542             1  
Less: Other intangible assets
    3,928       4,054       4,094       4,265       4,307       (3 )     (9 )
Add: Deferred tax liabilities (d)
    2,595       2,621       2,620       2,564       2,541       (1 )     2  
 
                                             
Total tangible common equity
  $ 119,236     $ 116,548     $ 113,743     $ 109,020     $ 105,786       2       13  
 
                                             
 
                                                       
INTANGIBLE ASSETS (PERIOD-END)
                                                       
Goodwill
  $ 48,856     $ 48,854     $ 48,736     $ 48,320     $ 48,359             1  
Mortgage servicing rights
    13,093       13,649       10,305       11,853       15,531       (4 )     (16 )
Purchased credit card relationships
    820       897       974       1,051       1,153       (9 )     (29 )
All other intangibles
    3,037       3,142       3,008       3,127       3,230       (3 )     (6 )
 
                                             
Total intangibles
  $ 65,806     $ 66,542     $ 63,023     $ 64,351     $ 68,273       (1 )     (4 )
 
                                             
 
                                                       
DEPOSITS (PERIOD-END)
                                                       
U.S. offices:
                                                       
Noninterest-bearing
  $ 244,136     $ 228,555     $ 219,302     $ 208,064     $ 210,982       7       16  
Interest-bearing
    468,654       455,237       435,405       433,764       436,914       3       7  
Non-U.S. offices:
                                                       
Noninterest-bearing
    11,644       10,917       10,646       9,094       10,062       7       16  
Interest-bearing
    271,395       235,660       237,785       236,883       267,345       15       2  
 
                                             
Total deposits
  $ 995,829     $ 930,369     $ 903,138     $ 887,805     $ 925,303       7       8  
 
                                             
 
(a)   The Firm uses Tier 1 common capital along with the other capital measures to assess and monitor its capital position. The Tier 1 common capital ratio, a non-GAAP financial measure, is Tier 1 common capital divided by risk-weighted assets. For further discussion of Tier 1 common capital ratio, see page 43.
 
(b)   Adjusted average assets, for purposes of calculating the leverage ratio, include total quarterly average assets adjusted for unrealized gains/(losses) on securities, less deductions for disallowed goodwill and other intangible assets, investments in certain subsidiaries, and the total adjusted carrying value of nonfinancial equity investments that are subject to deductions from Tier 1 capital.
 
(c)   The Firm uses ROTCE, a non-GAAP financial measure, to evaluate the Firm’s use of equity and to facilitate comparisons with competitors. For further discussion of ROTCE, see page 43.
 
(d)   Represents deferred tax liabilities related to tax-deductible goodwill and to identifiable intangibles created in non-taxable transactions, which are netted against goodwill and other intangibles when calculating TCE.
 
(e)   Estimated.

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JPMORGAN CHASE & CO.
MORTGAGE LOAN REPURCHASE LIABILITY
(in millions)
  (JPMORGAN LOGO)
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
REPURCHASE LIABILITY (a)
                                                       
Summary of changes in repurchase liability:
                                                       
Repurchase liability at beginning of period
  $ 3,285     $ 3,307     $ 2,332     $ 1,982     $ 1,705       (1 )%     93 %
Realized losses (b)
    (231 )     (371 )     (489 )     (317 )     (246 )     38       6  
Provision for repurchase losses
    420       349       1,464       667       523       20       (20 )
 
                                             
Repurchase liability at end of period
  $ 3,474     $ 3,285     $ 3,307     $ 2,332     $ 1,982       6       75  
 
                                             
 
                                                       
Outstanding repurchase demands and mortgage insurance rescission notices by counterparty type: (c)
                                                       
GSEs and other
  $ 1,114     $ 1,071     $ 1,063     $ 1,331     $ 1,358       4       (18 )
Mortgage insurers
    677       624       556       998       1,090       8       (38 )
Overlapping population (d)
    (83 )     (63 )     (69 )     (220 )     (232 )     (32 )     64  
 
                                             
Total
  $ 1,708     $ 1,632     $ 1,550     $ 2,109     $ 2,216       5       (23 )
 
                                             
 
                                                       
Quarterly repurchase demands received by loan origination vintage: (c)
                                                       
Pre-2005
  $ 15     $ 38     $ 31     $ 35     $ 16       (61 )     (6 )
2005
    40       72       67       94       50       (44 )     (20 )
2006
    137       195       185       234       189       (30 )     (28 )
2007
    367       537       498       521       403       (32 )     (9 )
2008
    249       254       191       186       98       (2 )     154  
Post-2008
    94       65       46       53       20       45       370  
 
                                             
Total
  $ 902     $ 1,161     $ 1,018     $ 1,123     $ 776       (22 )     16  
 
                                             
 
(a)   For further details regarding the Firm’s repurchase liability, see Repurchase liability on pages 98-101 and Note 30, on pages 275-280, of JPMorgan Chase’s 2010 Annual Report.
 
(b)   Includes principal losses and accrued interest on repurchased loans, “make-whole” settlements, settlements with claimants, and certain related expense. Make-whole settlements were $115 million, $152 million, $225 million, $150 million and $105 million for the quarters ended March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, respectively.
 
(c)   Excludes amounts related to Washington Mutual.
 
(d)   Because the GSEs may make repurchase demands based on mortgage insurance rescission notices that remain unresolved, certain loans may be subject to both an unresolved mortgage insurance rescission notice and an unresolved repurchase demand.

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JPMORGAN CHASE & CO.
PER SHARE-RELATED INFORMATION
(in millions, except per share and ratio data)
  (JPMORGAN LOGO)
                                                         
    QUARTERLY TRENDS  
                                            1Q11 Change  
    1Q11     4Q10     3Q10     2Q10     1Q10     4Q10     1Q10  
EARNINGS PER SHARE DATA
                                                       
Basic earnings per share:
                                                       
Net income
  $ 5,555     $ 4,831     $ 4,418     $ 4,795     $ 3,326       15 %     67 %
Less: Preferred stock dividends
    157       157       160       163       162             (3 )
 
                                             
Net income applicable to common equity
    5,398       4,674       4,258       4,632       3,164       15       71  
Less: Dividends and undistributed earnings allocated to participating securities
    262       262       239       269       190             38  
 
                                             
Net income applicable to common stockholders
  $ 5,136     $ 4,412     $ 4,019     $ 4,363     $ 2,974       16       73  
 
                                             
 
                                                       
Total weighted-average basic shares outstanding
    3,981.6       3,917.0       3,954.3       3,983.5       3,970.5       2        
 
                                                       
Net income per share
  $ 1.29     $ 1.13     $ 1.02     $ 1.10     $ 0.75       14       72  
 
                                                       
Diluted earnings per share:
                                                       
Net income applicable to common stockholders
  $ 5,136     $ 4,412     $ 4,019     $ 4,363     $ 2,974       16       73  
 
                                                       
Total weighted-average basic shares outstanding
    3,981.6       3,917.0       3,954.3       3,983.5       3,970.5       2        
Add: Employee stock options, SARs and warrants (a)
    32.5       18.2       17.6       22.1       24.2       79       34  
 
                                             
Total weighted-average diluted shares outstanding (b)
    4,014.1       3,935.2       3,971.9       4,005.6       3,994.7       2        
Net income per share
  $ 1.28     $ 1.12     $ 1.01     $ 1.09     $ 0.74       14       73  
 
                                                       
COMMON SHARES OUTSTANDING
                                                       
Common shares — at period end
    3,986.6       3,910.3       3,925.8       3,975.8       3,975.4       2        
Cash dividends declared per share
  $ 0.25     $ 0.05     $ 0.05     $ 0.05     $ 0.05       400       400  
Book value per share
    43.34       43.04       42.29       40.99       39.38       1       10  
Dividend payout ratio
    20 %     4 %     5 %     5 %     7 %                
 
                                                       
SHARE PRICE (c)
                                                       
High
  $ 48.36     $ 43.12     $ 41.70     $ 48.20     $ 46.05       12       5  
Low
    42.65       36.21       35.16       36.51       37.03       18       15  
Close
    46.10       42.42       38.06       36.61       44.75       9       3  
Market capitalization
    183,783       165,875       149,418       145,554       177,897       11       3  
 
                                                       
STOCK REPURCHASE PROGRAM
                                                       
Aggregate repurchases
  $ 95.0     $ 685.2     $ 2,178.1     $ 135.3     $       (86 )   NM  
Common shares repurchased
    2.1       17.9       56.5       3.5             (88 )   NM  
Average purchase price
  $ 45.66     $ 38.37     $ 38.52     $ 38.73     $       19     NM  
 
(a)   Excluded from the computation of diluted EPS (due to the antidilutive effect) were options issued under employee benefit plans and the warrants originally issued in 2008 under the U.S. Treasury’s Capital Purchase Program to purchase shares of the Firm’s common stock aggregating 85 million, 233 million, 236 million, 224 million and 239 million, for the quarters ended March 31, 2011, December 31, 2010, September 30, 2010, June 30, 2010 and March 31, 2010, respectively.
 
(b)   Participating securities were included in the calculation of diluted EPS using the two-class method, as this computation was more dilutive than the calculation using the treasury stock method.
 
(c)   Share prices shown for JPMorgan Chase’s common stock are from the New York Stock Exchange. JPMorgan Chase’s common stock is also listed and traded on the London Stock Exchange and the Tokyo Stock Exchange.

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JPMORGAN CHASE & CO.
NON-GAAP FINANCIAL MEASURES
  (JPMORGAN LOGO)
The following are several of the non-GAAP measures that the Firm uses for various reasons, including: (i) to allow management to assess the comparability of revenue arising from both taxable and tax-exempt sources, (ii) to assess and compare the quality and composition of the Firm’s capital with the capital of other financial services companies, and (iii) more generally, to provide a more meaningful measure of certain metrics that enables comparability with prior periods, as well as with competitors.
(a)   In addition to analyzing the Firm’s results on a reported basis, management reviews the Firm’s results and the results of the lines of business on a “managed” basis, which is a non-GAAP financial measure. The Firm’s definition of managed basis starts with the reported U.S. GAAP results and includes certain reclassifications to present total net revenue for the Firm (and each of the business segments) on a FTE basis. Accordingly, revenue from tax-exempt securities and investments that receive tax credits is presented in the managed results on a basis comparable to taxable securities and investments. This non-GAAP financial measure allows management to assess the comparability of revenue arising from both taxable and tax-exempt sources. The corresponding income tax impact related to tax-exempt items is recorded within income tax expense. These adjustments have no impact on net income as reported by the Firm as a whole or by the lines of business.
(b)   The ratio for the allowance for loan losses to end-of-period loans excludes the following: loans accounted for at fair value and loans held-for-sale; purchased credit-impaired (“PCI”) loans; and the allowance for loan losses related to PCI loans. Additionally, Real Estate Portfolios net charge-off rates exclude the impact of PCI loans.
(c)   Return on Tangible Common Equity is Net income applicable to common equity divided by total average common stockholders’ equity (i.e., total stockholders’ equity less preferred stock) less identifiable intangible assets (other than MSRs) and goodwill, net of related deferred tax liabilities. The Firm uses return on tangible common equity, a non-GAAP financial measure, to evaluate the Firm’s use of equity and to facilitate comparisons with competitors.
(d)   Tier 1 common capital ratio is Tier 1 common capital divided by risk-weighted assets. Tier 1 Common Capital (“Tier 1 Common”) is defined as Tier 1 capital less elements of capital not in the form of common equity – such as perpetual preferred stock, noncontrolling interests in subsidiaries and trust preferred capital debt securities. Tier 1 Common, a non-GAAP financial measure, is used by banking regulators, investors and analysts to assess and compare the quality and composition of the Firm’s capital with the capital of other financial services companies. The Firm uses Tier 1 Common along with other capital measures to assess and monitor its capital position.
(e)   TSS Firmwide revenue includes certain TSS product revenue and liability balances reported in other lines of business, mainly CB, RFS and AM, related to customers who are also customers of those lines of business.
(f)   Retail Financial Services uses the overhead ratio (excluding the amortization of core deposit intangibles (“CDI”)), a non-GAAP financial measure, to evaluate the underlying expense trends of the business. Including CDI amortization expense in the overhead ratio calculation would result in a higher overhead ratio in the earlier years and a lower overhead ratio in later years. This method would therefore result in an improving overhead ratio over time, all things remaining equal. The non-GAAP ratio excludes Retail Banking’s CDI amortization expense related to prior business combination transactions.
(g)   Adjusted assets, a non-GAAP financial measure, equals total assets minus: (1) securities purchased under resale agreements and securities borrowed less securities sold, not yet purchased; (2) assets of consolidated VIEs; (3) cash and securities segregated and on deposit for regulatory and other purposes; (4) goodwill and intangibles; and (5) securities received as collateral. The amount of adjusted assets is presented to assist the reader in comparing IB’s asset and capital levels to other investment banks in the securities industry. Asset-to-equity leverage ratios are commonly used as one measure to assess a company’s capital adequacy. IB believes an adjusted asset amount that excludes the assets discussed above, which were considered to have a low risk profile, provides a more meaningful measure of balance sheet leverage in the securities industry.

Page 43


 

     
JPMORGAN CHASE & CO.
GLOSSARY OF TERMS
  (JPMORGAN LOGO)
ACH: Automated Clearing House.
Allowance for loan losses to total loans: Represents period-end allowance for loan losses divided by retained loans.
Beneficial interests issued by consolidated VIEs: Represents the interest of third-party holders of debt/equity securities, or other obligations, issued by VIEs that JPMorgan Chase consolidates. The underlying obligations of the VIEs consist of short-term borrowings, commercial paper and long-term debt. The related assets consist of trading assets, available-for-sale securities, loans and other assets.
Contractual credit card charge-off: In accordance with the Federal Financial Institutions Examination Council policy, credit card loans are charged off by the end of the month in which the account becomes 180 days past due or within 60 days from receiving notification about a specific event (e.g., bankruptcy of the borrower), whichever is earlier.
Corporate/Private Equity: Includes Private Equity, Treasury and Chief Investment Office, and Corporate Other, which includes other centrally managed expense and discontinued operations.
FASB: Financial Accounting Standards Board.
Global Corporate Bank: TSS and IB formed a joint venture to create the Firm’s Global Corporate Bank. With a team of bankers, the Global Corporate Bank serves multinational clients by providing them access to TSS products and services and certain IB products, including derivatives, foreign exchange and debt. The cost of this effort and the credit that the Firm extends to these clients is shared between TSS and IB.
Interests in purchased receivables: Represents an ownership interest in cash flows of an underlying pool of receivables transferred by a third-party seller into a bankruptcy-remote entity, generally a trust.
Managed basis: A non-GAAP presentation of financial results that includes reclassifications to present revenue on a fully taxable-equivalent basis. Management uses this non-GAAP financial measure at the segment level, because it believes this provides information to enable investors to understand the underlying operational performance and trends of the particular business segment and facilitates a comparison of the business segment with the performance of competitors.
Mark-to-market exposure: A measure, at a point in time, of the value of a derivative or foreign exchange contract in the open market. When the MTM value is positive, it indicates the counterparty owes JPMorgan Chase and, therefore, creates credit risk for the Firm. When the MTM value is negative, JPMorgan Chase owes the counterparty; in this situation, the Firm has liquidity risk.
MSR risk management revenue: Includes changes in the fair value of the MSR asset due to market-based inputs, such as interest rates and volatility, as well as updates to assumptions used in the MSR valuation model; and derivative valuation adjustments and other, which represents changes in the fair value of derivative instruments used to offset the impact of changes in the market-based inputs to the MSR valuation model.
NA: Data is not applicable or available for the period presented.
Net charge-off rate: Represents net charge-offs (annualized) divided by average retained loans for the reporting period.
Net yield on interest-earning assets: The average rate for interest-earning assets less the average rate paid for all sources of funds.
NM: Not meaningful.
Overhead ratio: Noninterest expense as a percentage of total net revenue.
Participating securities: Represents unvested stock-based compensation awards containing nonforfeitable rights to dividends or dividend equivalents (collectively, “dividends”), which are included in the earnings per share calculation using the two-class method. JPMorgan Chase grants restricted stock and RSUs to certain employees under its stock-based compensation programs, which entitle the recipients to receive nonforfeitable dividends during the vesting period on a basis equivalent to the dividends paid to holders of common stock. These unvested awards meet the definition of participating securities. Under the two-class method, all earnings (distributed and undistributed) are allocated to each class of common stock and participating securities, based on their respective rights to receive dividends.
Pre-provision profit: Pre-provision profit is total net revenue less noninterest expense. The Firm believes that this financial measure is useful in assessing the ability of a lending institution to generate income in excess of its provision for credit losses.

Page 44


 

     
JPMORGAN CHASE & CO.
GLOSSARY OF TERMS
  (JPMORGAN LOGO)
Pretax margin: Represents income before income tax expense divided by total net revenue, which is, in management’s view, a comprehensive measure of pretax performance derived by measuring earnings after all costs are taken into consideration. It is, therefore, another basis that management uses to evaluate the performance of TSS and AM against the performance of their respective competitors.
Principal transactions: Realized and unrealized gains and losses from trading activities (including physical commodities inventories that are accounted for at the lower of cost or fair value) and changes in fair value associated with financial instruments held predominantly by IB for which the fair value option was elected. Principal transactions revenue also includes private equity gains and losses.
Purchased credit-impaired (“PCI“) loans: Acquired loans deemed to be credit-impaired under the FASB guidance for PCI loans. The guidance allows purchasers to aggregate credit-impaired loans acquired in the same fiscal quarter into one or more pools, provided that the loans have common risk characteristics (e.g., FICO score, geographic location). A pool is then accounted for as a single asset with a single composite interest rate and an aggregate expectation of cash flows. Wholesale loans are determined to be credit-impaired if they meet the definition of an impaired loan under U.S. GAAP at the acquisition date. Consumer loans are determined to be credit-impaired based on specific risk characteristics of the loan, including product type, LTV ratios, FICO scores, and past due status.
Receivables from customers: Primarily represents margin loans to prime and retail brokerage customers which are included in accrued interest and accounts receivable on the Consolidated Balance Sheets for the wholesale lines of business.
Reported basis: Financial statements prepared under U.S. GAAP, which excludes the impact of taxable-equivalent adjustments.
Retained loans: Loans that are held-for-investment excluding loans held-for-sale and loans at fair value.
Risk-weighted assets (“RWA”): Risk-weighted assets consist of on- and off-balance sheet assets that are assigned to one of several broad risk categories and weighted by factors representing their risk and potential for default. On-balance sheet assets are risk-weighted based on the perceived credit risk associated with the obligor or counterparty, the nature of any collateral, and the guarantor, if any. Off-balance sheet assets such as lending-related commitments, guarantees, derivatives and other applicable off-balance sheet positions are risk-weighted by multiplying the contractual amount by the appropriate credit conversion factor to determine the on-balance sheet credit equivalent amount, which is then risk-weighted based on the same factors used for on-balance sheet assets. Risk-weighted assets also incorporate a measure for the market risk related to applicable trading assets-debt and equity instruments, and foreign exchange and commodity derivatives. The resulting risk-weighted values for each of the risk categories are then aggregated to determine total risk-weighted assets.
Taxable-equivalent basis: Total net revenue for each of the business segments and the Firm is presented on a tax-equivalent basis. Accordingly, revenue from tax-exempt securities and investments that receive tax credits is presented in the managed results on a basis comparable to fully taxable securities and investments. This non-GAAP financial measure allows management to assess the comparability of revenue arising from both taxable and tax-exempt sources. The corresponding income tax impact related to these items is recorded within income tax expense.
Troubled debt restructuring (“TDR”): Occurs when the Firm modifies the original terms of a loan agreement by granting a concession to a borrower that is experiencing financial difficulty.
U.S. GAAP: Accounting principles generally accepted in the United States of America.
Value-at-risk (“VaR”): A measure of the dollar amount of potential loss from adverse market moves in an ordinary market environment.
Washington Mutual transaction: On September 25, 2008, JPMorgan Chase acquired the banking operations of Washington Mutual Bank (“Washington Mutual”) from the FDIC. For additional information, see Note 2 on pages 166-170 of JPMorgan Chase’s 2010 Annual Report.

Page 45


 

     
JPMORGAN CHASE & CO.
GLOSSARY OF TERMS
  (JPMORGAN LOGO)
INVESTMENT BANK (IB)
IB’s revenue comprises the following:
Investment banking fees include advisory, equity underwriting, bond underwriting and loan syndication fees.
Fixed income markets primarily include revenue related to market-making across global fixed income markets, including foreign exchange, interest rate, credit and commodities markets.
Equities markets primarily include revenue related to market-making across global equity products, including cash instruments, derivatives and convertibles.
Credit portfolio revenue includes net interest income, fees and loan sale activity, as well as gains or losses on securities received as part of a loan restructuring, for IB’s credit portfolio. Credit portfolio revenue also includes the results of risk management related to the Firm’s lending and derivative activities.
RETAIL FINANCIAL SERVICES (RFS)
Description of selected business metrics within Retail Banking:
Personal bankers – Retail branch office personnel who acquire, retain and expand new and existing customer relationships by assessing customer needs and recommending and selling appropriate banking products and services.
Sales specialists – Retail branch office personnel who specialize in the marketing of a single product, including mortgages, investments, and business banking, by partnering with the personal bankers.
Mortgage banking revenue comprises the following:
Net production revenue includes net gains or losses on originations and sales of prime and subprime mortgage loans, other production-related fees and losses related to the repurchase of previously-sold loans.
Net mortgage servicing revenue includes the following components:
  a)   Operating revenue comprises:
    All gross income earned from servicing third-party mortgage loans, including stated service fees, excess service fees, late fees and other ancillary fees; and
    Modeled servicing portfolio runoff (or time decay).
  b)   Risk management comprises:
    Changes in the fair value of the MSR asset due to market-based inputs, such as interest rates and volatility, as well as updates to assumptions used in the MSR valuation model; and
    Derivative valuation adjustments and other, which represents changes in the fair value of derivative instruments used to offset the impact of changes in the market-based inputs to the MSR valuation model.
RFS (continued)
Mortgage origination channels comprise the following:
Retail – Borrowers who are buying or refinancing a home through direct contact with a mortgage banker employed by the Firm using a branch office, the Internet or by phone. Borrowers are frequently referred to a mortgage banker by a banker in a Chase branch, real estate brokers, home builders or other third parties.
Wholesale – A third-party mortgage broker refers loan applications to a mortgage banker at the Firm. Brokers are independent loan originators that specialize in finding and counseling borrowers but do not provide funding for loans. The Firm exited the broker channel during 2008.
Correspondent – Banks, thrifts, other mortgage banks and other financial institutions that sell closed loans to the Firm.
Correspondent negotiated transactions (“CNTs”) – These transactions occur when mid- to large-sized mortgage lenders, banks and bank-owned mortgage companies sell servicing to the Firm on an as-originated basis, and exclude purchased bulk servicing transactions. These transactions supplement traditional production channels and provide growth opportunities in the servicing portfolio in stable and periods of rising interest rates.
Deposit margin: Represents net interest income expressed as a percentage of average deposits.
CARD SERVICES (CS)
Description of selected business metrics within CS:
Sales volume – Dollar amount of cardmember purchases, net of returns.
Open accounts – Cardmember accounts with charging privileges.
Merchant acquiring business – A business that processes bank card transactions for merchants.
Bank card volume – Dollar amount of transactions processed for merchants.
Total transactions – Number of transactions and authorizations processed for merchants.
Commercial Card provides a wide range of payment services to corporate and public sector clients worldwide through the commercial card products. Services include procurement, corporate travel and entertainment, expense management services, and Business-to-Business payment solutions.

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JPMORGAN CHASE & CO.
GLOSSARY OF TERMS
  (JPMORGAN LOGO)
COMMERCIAL BANKING (CB)
CB Client Segments:
1.   Middle Market Banking covers corporate, municipal, financial institution and not-for-profit clients, with annual revenue generally ranging between $10 million and $500 million.
2.   Corporate Client Banking covers clients with annual revenue generally ranging between $500 million and $2 billion and focuses on clients that have broader investment banking needs.
3.   Commercial Term Lending primarily provides term financing to real estate investors/owners for multi-family properties as well as financing office, retail and industrial properties.
4.   Real Estate Banking provides full-service banking to investors and developers of institutional-grade real estate properties.
5.   Other primarily includes lending and investment activity within the Community Development Banking and Chase Capital segments.
CB Revenue:
1.   Lending includes a variety of financing alternatives, which are primarily provided on a basis secured by receivables, inventory, equipment, real estate or other assets. Products include term loans, revolving lines of credit, bridge financing, asset-based structures, leases, commercial card products and standby letters of credit.
2.   Treasury services includes a broad range of products and services enabling clients to transfer, invest and manage the receipt and disbursement of funds, while providing the related information reporting. These products and services include U.S. dollar and multi-currency clearing, ACH, lockbox, disbursement and reconciliation services, check deposits, other check and currency-related services, trade finance and logistics solutions, deposit products, sweeps and money market mutual funds.
3.   Investment banking products provide clients with sophisticated capital-raising alternatives, as well as balance sheet and risk management tools through loan syndications, investment-grade debt, asset-backed securities, private placements, high-yield bonds, equity underwriting, advisory, interest rate derivatives, foreign exchange hedges and securities sales.
4.   Other product revenue primarily includes tax-equivalent adjustments generated from Community Development Banking segment activity and certain income derived from principal transactions.
Description of selected business metrics within CB:
1.   Liability balances include deposits, as well as deposits that are swept to on—balance sheet liabilities (e.g., commercial paper, federal funds purchased, time deposits and securities loaned or sold under repurchase agreements) as part of customer cash management programs.
2.   IB revenue, gross represents total revenue related to investment banking products sold to CB clients.
TREASURY & SECURITIES SERVICES (TSS)
Treasury & Securities Services firmwide metrics include certain TSS product revenue and liability balances reported in other lines of business related to customers who are also customers of those other lines of business. In order to capture the firmwide impact of Treasury Services and TSS products and revenue, management reviews firmwide metrics such as liability balances, revenue and overhead ratios in assessing financial performance for TSS. Firmwide metrics are necessary, in management’s view, in order to understand the aggregate TSS business.
Description of a business metric within TSS:
1.   Liability balances include deposits, as well as deposits that are swept to on-balance sheet liabilities (e.g., commercial paper, federal funds purchased, time deposits and securities loaned or sold under repurchase agreements) as part of customer cash management programs.
ASSET MANAGEMENT (AM)
Assets under management – Represent assets actively managed by AM on behalf of Private Banking, Institutional, and Retail clients. Includes ”committed capital not called”, on which AM earns fees. Excludes assets managed by American Century Companies, Inc. in which the Firm has a 40% ownership interest at March 31, 2011.
Assets under supervision – Represents assets under management, as well as custody, brokerage, administration and deposit accounts.
Multi-asset – Any fund or account that allocates assets under management to more than one asset class (e.g., long-term fixed income, equity, cash, real assets, private equity or hedge funds).
Alternative assets – The following types of assets constitute alternative investments – hedge funds, currency, real estate and private equity.
AM’s client segments comprise the following:
Institutional brings comprehensive global investment services – including asset management, pension analytics, asset/liability management and active risk budgeting strategies – to corporate and public institutions, endowments, foundations, not-for-profit organizations and governments worldwide.
Retail provides worldwide investment management services and retirement planning and administration through third-party and direct distribution of a full range of investment vehicles.
Private Banking offers investment advice and wealth management services to high- and ultra-high-net-worth individuals, families, money managers, business owners and small corporations worldwide, including investment management, capital markets and risk management, tax and estate planning, banking, capital raising and specialty-wealth advisory services.

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