jpm-20210713
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 8-K
CURRENT REPORT
Pursuant to Section 13 or 15(d)
of the Securities Exchange Act of 1934
Date of Report (date of earliest event reported): July 13, 2021
JPMorgan Chase & Co.
(Exact name of registrant as specified in its charter)
Delaware1-580513-2624428
(State or other jurisdiction of
incorporation or organization)
(Commission File Number)(I.R.S. employer
identification no.)
383 Madison Avenue,
New York,New York10179
(Address of principal executive offices)(Zip Code)
Registrant’s telephone number, including area code: (212270-6000
Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:
 Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)
 Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)
 Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))
 Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common stockJPMThe New York Stock Exchange
Depositary Shares, each representing a one-four hundredth interest in a share of 5.75% Non-Cumulative Preferred Stock, Series DD
JPM PR DThe New York Stock Exchange
Depositary Shares, each representing a one-four hundredth interest in a share of 6.00% Non-Cumulative Preferred Stock, Series EE
JPM PR CThe New York Stock Exchange
Depositary Shares, each representing a one-four hundredth interest in a share of 4.75% Non-Cumulative Preferred Stock, Series GG
JPM PR JThe New York Stock Exchange
Depositary Shares, each representing a one-four hundredth interest in a share of 4.55% Non-Cumulative Preferred Stock, Series JJJPM PR KThe New York Stock Exchange
Depositary Shares, each representing a one-four hundredth interest in a share of 4.625% Non-Cumulative Preferred Stock, Series LL
JPM PR L
The New York Stock Exchange
Alerian MLP Index ETNs due May 24, 2024AMJNYSE Arca, Inc.
Guarantee of Callable Step-Up Fixed Rate Notes due April 26, 2028 of JPMorgan Chase Financial Company LLC
JPM/28The New York Stock Exchange
Guarantee of Callable Fixed Rate Notes due June 10, 2032 of JPMorgan Chase Financial Company LLC
JPM/32The New York Stock Exchange
Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.



Item 2.02 Results of Operations and Financial Condition
On July 13, 2021, JPMorgan Chase & Co. (“JPMorgan Chase” or the “Firm”) reported 2021 second quarter net income of $11.9 billion, or $3.78 per share, compared with net income of $4.7 billion, or $1.38 per share, in the second quarter of 2020. A copy of the 2021 second quarter earnings release is attached hereto as Exhibit 99.1, and a copy of the earnings release financial supplement is attached hereto as Exhibit 99.2.
Each of the Exhibits provided with this Form 8-K shall be deemed to be “filed” for purposes of the Securities Exchange Act of 1934.
This Current Report on Form 8-K (including the Exhibits hereto) contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based on the current beliefs and expectations of JPMorgan Chase’s management and are subject to significant risks and uncertainties. Actual results may differ from those set forth in the forward-looking statements. Factors that could cause JPMorgan Chase’s actual results to differ materially from those described in the forward-looking statements can be found in JPMorgan Chase’s Annual Report on Form 10-K for the year ended December 31, 2020, and Quarterly Report on Form 10-Q for the quarter ended March 31, 2021, which have been filed with the Securities and Exchange Commission and are available on JPMorgan Chase’s website (https://jpmorganchaseco.gcs-web.com/financial-information/sec-filings) and on the Securities and Exchange Commission’s website (www.sec.gov). JPMorgan Chase does not undertake to update any forward-looking statements.











Item 9.01 Financial Statements and Exhibits

(d)    Exhibits
Exhibit No. Description of Exhibit
   
99.1
99.2
101Pursuant to Rule 406 of Regulation S-T, the cover page is formatted in Inline XBRL (Inline eXtensible Business Reporting Language).
104Cover Page Interactive Data File (embedded within the Inline XBRL document and included in Exhibit 101).

2



SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
JPMorgan Chase & Co.
(Registrant)

By:/s/ Elena Korablina
Elena Korablina
Managing Director and Firmwide Controller
(Principal Accounting Officer)

Dated:July 13, 2021



3
Document
Exhibit 99.1
JPMorgan Chase & Co.
383 Madison Avenue, New York, NY 10179-0001
NYSE symbol: JPM
www.jpmorganchase.com
https://cdn.kscope.io/1c231674cfc0fd1f0c300bbbe5fc4c3a-jpmclogoa18a.gif
JPMORGAN CHASE REPORTS SECOND-QUARTER 2021 NET INCOME OF $11.9 BILLION ($3.78 PER SHARE)
SECOND-QUARTER 2021 RESULTS1
ROE 18%
ROTCE2 23%
CET1 Capital Ratios3
Std. 13.0% | Adv. 13.8%
Net payout LTM4,5
45%
Firmwide Metricsn
Reported revenue of $30.5 billion; managed revenue of $31.4 billion2
nCredit costs net benefit of $2.3 billion included $3.0 billion of net reserve releases and $734 million of net charge-offs
n
Average loans6 flat; average deposits up 23%
n
$1.6 trillion of liquidity sources, including HQLA and unencumbered marketable securities7
CCB

ROE 44%
nAverage deposits up 25%; client investment assets up 36%
n
Average loans6 down 3%; debit and credit card sales volume8 up 45%
nActive mobile customers up 10%
CIB

 ROE 23%
n#1 ranking for Global Investment Banking fees with 9.4% wallet share YTD
nTotal Markets revenue of $6.8 billion, down 30%, with Fixed Income Markets down 44% and Equity Markets up 13%
CB

ROE 23%
nGross Investment Banking revenue of $1.2 billion, up 37%
nAverage loans down 12%; average deposits up 22%
AWM

 ROE 32%
nAssets under management (AUM) of $3.0 trillion, up 21%
nAverage loans up 21%; average deposits up 37%
Jamie Dimon, Chairman and CEO, commented on the financial results: “JPMorgan Chase delivered solid performance across our businesses as we generated over $30 billion in revenue while continuing to make significant investments in technology, people and market expansion. This quarter we once again benefited from a significant reserve release as the environment continues to improve, but as we have said before, we do not consider these core or recurring profits. Our earnings, not including the reserve release, were $9.6 billion. Consumer and wholesale balance sheets remain exceptionally strong as the economic outlook continues to improve. In particular, net charge-offs, down 53%, were better than expected, reflecting the increasingly healthy condition of our customers and clients.”

Dimon continued: “In Consumer & Community Banking, combined debit and credit card spend was up 45%, or up 22% versus the more normal, pre-pandemic second quarter of 2019. We saw accelerating growth across categories including in travel and entertainment, which returned to growth in June, up 13% vs. 2019. Originations in Home Lending, up 64% to $40 billion, and Auto, up 61% to $12 billion, remained very strong. However, CCB loans were down 3% reflecting elevated prepayments in mortgage and lower Card balances. Deposits were up 25%, and investment assets were up 36%, driven by market appreciation and positive net flows. In the Corporate & Investment Bank, Global IB fees are at an all-time high of $3.6 billion, up 25%, driven by an active M&A market as well as acquisition financing in DCM. Markets revenue, down 30% compared to a record last year, was up 25% versus 2019 on strong client activity. Similarly, Commercial Banking earned gross IB revenue of $1.2 billion, up 37%. In Asset & Wealth Management, AUM of $3 trillion grew 21% driven by higher asset values and strong net inflows, and loans were up 21% primarily driven by securities-based lending.”

Dimon continued:We are constantly investing, innovating and making strategic, add-on acquisitions to better serve our employees, customers and communities. In the first half of 2021, we extended credit and raised $1.7 trillion in capital for businesses, institutional clients, and U.S. customers. We are executing on our commitments to advance economic opportunity and racial equity and launched a new initiative focused on improving healthcare for our employees and the communities we serve.”

Dimon concluded: “Our longstanding capital hierarchy remains the same – first and foremost, to invest in and grow our market-leading businesses to support our clients, customers and communities – even in the most difficult of times, second, to pay a sustainable dividend which we have already announced we are increasing, and third, to return any remaining excess capital to shareholders through share buybacks which we plan to continue under our existing authorization.”
SIGNIFICANT ITEM
n    2Q21 results included:
n    $3.0 billion of credit reserve releases Firmwide ($0.75 increase in earnings per share (EPS))
n    Excluding credit reserve releases2: 2Q21 net income of $9.6 billion, EPS of $3.03
and ROTCE of 18%
CAPITAL DISTRIBUTED
n    Common dividend of $2.7 billion, or $0.90 per share
n    $5.9 billion of common stock net repurchases in 2Q215, 9
FORTRESS PRINCIPLES
n    Book value per share of $84.85, up 10%; tangible book value per share2 of $68.91,
up 12%
n    Basel III common equity Tier 1 capital3 of $209 billion and Standardized ratio3 of 13.0%; Advanced ratio3 of 13.8%
n    Firm supplementary leverage ratio of 5.4%
OPERATING LEVERAGE
n    2Q21 reported expense of $17.7 billion; reported overhead ratio of 58%; managed overhead ratio2 of 56%

SUPPORTED CONSUMERS, BUSINESSES & COMMUNITIES
n    $1.7 trillion of credit and capital10 raised YTD
n    $151 billion of credit for consumers
n    $10 billion of credit for U.S. small businesses
n    $656 billion of credit for corporations
n    $879 billion of capital raised for corporate clients and non-U.S. government
entities
n    $32 billion of credit and capital raised for nonprofit and U.S. government
entities, including states, municipalities, hospitals and universities
n    $11 billion of loans under the Small Business Administration’s Paycheck
Protection Program (PPP) YTD
Investor Contact: Reggie Chambers (212) 270-2479
Note: Totals may not sum due to rounding
1Percentage comparisons noted in the bullet points are for the second quarter of 2021 versus the prior-year second quarter, unless otherwise specified
 2For notes on non-GAAP financial measures, including managed basis reporting, see page 6.
For additional notes see page 7.
Media Contact: Joseph Evangelisti (212) 270-7438

JPMorgan Chase & Co.
News Release
In the discussion below of Firmwide results of JPMorgan Chase & Co. (“JPMorgan Chase” or the “Firm”), information is presented on a managed basis, which is a non-GAAP financial measure, unless otherwise specified. The discussion below of the Firm’s business segments is also presented on a managed basis. For more information about managed basis, and non-GAAP financial measures used by management to evaluate the performance of each line of business, refer to page 6.
Comparisons noted in the sections below are for the second quarter of 2021 versus the prior-year second quarter, unless otherwise specified.
JPMORGAN CHASE (JPM)
Net revenue on a reported basis was $30.5 billion, $32.3 billion, and $33.1 billion for the second quarter of 2021, first quarter of 2021, and second quarter of 2020, respectively.11
Results for JPM1Q212Q20
($ millions, except per share data)2Q211Q212Q20$ O/(U)O/(U) %$ O/(U)O/(U) %
Net revenue - managed$31,395 $33,119 $33,817 $(1,724)(5)%$(2,422)(7)%
Noninterest expense17,667 18,725 16,942 (1,058)(6)725 
Provision for credit losses(2,285)(4,156)10,473 1,871 45 (12,758)NM
Net income$11,948 $14,300 $4,687 $(2,352)(16)%$7,261 155 %
Earnings per share - diluted$3.78 $4.50 $1.38 $(0.72)(16)%$2.40 174 %
Return on common equity
18 %23 %%
Return on tangible common equity
23 29 
Discussion of Results:
Net income was $11.9 billion, up $7.3 billion, driven by credit reserve releases of $3.0 billion compared to credit reserve builds of $8.9 billion in the prior year.
Net revenue of $31.4 billion was down 7%. Noninterest revenue was $18.5 billion, down 7%, driven by lower CIB Markets revenue and $678 million of markups on held-for-sale positions in the bridge book12 recorded in the prior year, largely offset by higher Investment Banking fees in CIB, higher Card income and higher AWM management fees. Net interest income was $12.9 billion, down 8%, predominantly driven by lower net interest income in CIB Markets and lower loans in Card.
Noninterest expense was $17.7 billion, up 4%, largely driven by continued investments in the business including technology and front office hiring.
The provision for credit losses was a net benefit of $2.3 billion driven by net reserve releases of $3.0 billion and $734 million of net charge-offs, compared to an expense of $10.5 billion in the prior year predominantly driven by net reserve builds of $8.9 billion. The net reserve release was driven by improvements in the Firm’s economic outlook. The net reserve release comprised of $2.6 billion in Consumer – predominantly driven by $1.8 billion in Card and $600 million in Home Lending – and $442 million in Wholesale. Net charge-offs of $734 million were down $826 million on decreases in both Consumer, predominantly in Card, and in Wholesale.
2

JPMorgan Chase & Co.
News Release
CONSUMER & COMMUNITY BANKING (CCB)
Results for CCB1Q212Q20
($ millions)2Q211Q212Q20$ O/(U)O/(U) %$ O/(U)O/(U) %
Net revenue$12,760 $12,517 $12,358 $243 %$402 %
Consumer & Business Banking6,016 5,635 5,248 381 768 15 
Home Lending1,349 1,458 1,687 (109)(7)(338)(20)
Card & Auto5,395 5,424 5,423 (29)(1)(28)(1)
Noninterest expense7,062 7,202 6,767 (140)(2)295 
Provision for credit losses(1,868)(3,602)5,828 1,734 48 (7,696)NM
Net income/(loss)$5,634 $6,728 $(176)$(1,094)(16)%$5,810 NM
Discussion of Results 13,14:
Net income was $5.6 billion, up $5.8 billion, predominantly driven by credit reserve releases compared to reserve builds in the prior year. Net revenue was $12.8 billion, up 3%.
Consumer & Business Banking net revenue was $6.0 billion, up 15%, predominantly driven by growth in deposit balances, increased debit transactions, the impact of PPP loans and growth in client investment assets, partially offset by deposit margin compression. Home Lending net revenue was $1.3 billion, down 20%, driven by lower production margins and lower net servicing revenue, partially offset by higher production volumes. Card & Auto net revenue was $5.4 billion, flat versus the prior year.
Noninterest expense was $7.1 billion, up 4%, driven by continued investments and higher volume- and revenue-related expense.
The provision for credit losses was a net benefit of $1.9 billion, reflecting a $2.6 billion reserve release driven by improvements in the Firm’s economic outlook compared to a $4.6 billion reserve build in the prior year. Net charge-offs were $732 million, down $546 million, predominantly driven by Card.
3

JPMorgan Chase & Co.
News Release
CORPORATE & INVESTMENT BANK (CIB)
Results for CIB1Q212Q20
($ millions)2Q211Q212Q20$ O/(U)O/(U) %$ O/(U)O/(U) %
Net revenue$13,214 $14,605 $16,383 $(1,391)(10)%$(3,169)(19)%
Banking5,106 4,508 5,058 598 13 48 
Markets & Securities Services8,108 10,097 11,325 (1,989)(20)(3,217)(28)
Noninterest expense6,523 7,104 6,812 (581)(8)(289)(4)
Provision for credit losses(79)(331)1,987 252 76 (2,066)NM
Net income$4,985 $5,740 $5,451 $(755)(13)%$(466)(9)%
Discussion of Results13:
Net income was $5.0 billion, down 9%, with revenue of $13.2 billion, down 19%.
Banking revenue was $5.1 billion, up 1%. Investment Banking revenue was $3.4 billion, up 1%, driven by higher Investment Banking fees, up 25%, reflecting higher fees across products. The prior year included $659 million of markups on held-for-sale positions in the bridge book12. Wholesale Payments revenue was $1.5 billion, up 5%, driven by higher deposit balances and fees, predominantly offset by deposit margin compression. Lending revenue was $229 million, down 15%, driven by lower net interest income, largely offset by lower mark-to-market losses on hedges of accrual loans compared to the prior year.
Markets & Securities Services revenue was $8.1 billion, down 28%. Markets revenue was $6.8 billion, down 30%. Fixed Income Markets revenue was $4.1 billion, down 44%, driven by lower revenue across products as compared with a favorable performance in the prior year. Equity Markets revenue was $2.7 billion, up 13%, driven by strong performance across products. Securities Services revenue was $1.1 billion, down 1%, driven by deposit margin compression, predominantly offset by growth in deposits and fees. Credit Adjustments & Other was a gain of $233 million largely driven by valuation adjustments in the current year. The prior year gain of $510 million was driven by funding spread tightening on derivatives.
Noninterest expense was $6.5 billion, down 4%, driven by lower revenue-related expense, primarily performance-related compensation, partially offset by higher volume-related expense.
The provision for credit losses was a net benefit of $79 million, driven by net reserve releases.
COMMERCIAL BANKING (CB)
Results for CB1Q212Q20
($ millions)2Q211Q212Q20$ O/(U)O/(U) %$ O/(U)O/(U) %
Net revenue$2,483 $2,393 $2,400 $90 %$83 %
Noninterest expense981 969 893 12 88 10 
Provision for credit losses(377)(118)2,431 (259)(219)(2,808)NM
Net income/(loss)$1,420 $1,168 $(681)$252 22 %$2,101 NM
Discussion of Results13:
Net income was $1.4 billion, up $2.1 billion, primarily reflecting the absence of credit reserve builds in the prior year.
Net revenue of $2.5 billion was up 3%, driven by higher revenue from investment banking, lending and wholesale payments, largely offset by the absence of a gain on a strategic investment in the prior year and lower deposit revenue.
Noninterest expense was $981 million, up 10%, predominantly driven by higher volume- and revenue-related expense and investments in the business.
The provision for credit losses was a net benefit of $377 million, driven by net reserve releases. Net charge-offs were $3 million.
4

JPMorgan Chase & Co.
News Release

ASSET & WEALTH MANAGEMENT (AWM)
Results for AWM1Q212Q20
($ millions)2Q211Q212Q20$ O/(U)O/(U) %$ O/(U)O/(U) %
Net revenue$4,107 $4,077 $3,430 $30 %$677 20 %
Noninterest expense2,586 2,574 2,323 12 — 263 11 
Provision for credit losses(10)(121)223 111 92 (233)NM
Net income$1,153 $1,244 $661 $(91)(7)%$492 74 %
Discussion of Results14:     
Net income was $1.2 billion, up 74%.
Net revenue was $4.1 billion, up 20%, largely driven by higher management fees and growth in deposit and loan balances, partially offset by deposit margin compression.
Noninterest expense was $2.6 billion, up 11%, driven by higher volume- and revenue-related expense, primarily performance-related compensation and distribution expense.
Assets under management were $3.0 trillion, up 21%, driven by higher market levels, as well as cumulative net inflows into long-term products.
CORPORATE
Results for Corporate1Q212Q20
($ millions)2Q211Q212Q20$ O/(U)O/(U) %$ O/(U)O/(U) %
Net revenue$(1,169)$(473)$(754)$(696)(147)%$(415)(55)%
Noninterest expense515 876 147 (361)(41)368 250 
Provision for credit losses49 16 33 206 45 NM
Net income/(loss)$(1,244)$(580)$(568)$(664)(114)%$(676)(119)%
Discussion of Results:
Net loss was $1.2 billion, compared with a net loss of $568 million in the prior year.
Net revenue was a loss of $1.2 billion compared with a loss of $754 million in the prior year. Net interest income was a loss of $961 million, down $274 million, primarily on limited deployment opportunities as deposit growth continued. The current quarter included net investment securities losses of $155 million.
Noninterest expense was $515 million, up $368 million compared to the prior year, predominantly driven by higher legal and technology expense.





5

JPMorgan Chase & Co.
News Release
2. Notes on non-GAAP financial measures:

a.The Firm prepares its Consolidated Financial Statements in accordance with accounting principles generally accepted in the U.S. (“U.S. GAAP”). That presentation, which is referred to as “reported” basis, provides the reader with an understanding of the Firm’s results that can be tracked consistently from year-to-year and enables a comparison of the Firm’s performance with the U.S. GAAP financial statements of other companies. In addition to analyzing the Firm’s results on a reported basis, management reviews Firmwide results, including the overhead ratio, on a “managed” basis; these Firmwide managed basis results are non-GAAP financial measures. The Firm also reviews the results of the lines of business on a managed basis. The Firm’s definition of managed basis starts, in each case, with the reported U.S. GAAP results and includes certain reclassifications to present total net revenue for the Firm and each of the reportable business segments on a fully taxable-equivalent (“FTE”) basis. Accordingly, revenue from investments that receive tax credits and tax-exempt securities is presented in the managed results on a basis comparable to taxable investments and securities. These financial measures allow management to assess the comparability of revenue from year-to-year arising from both taxable and tax-exempt sources. The corresponding income tax impact related to tax-exempt items is recorded within income tax expense. These adjustments have no impact on net income as reported by the Firm as a whole or by the lines of business. For a reconciliation of the Firm’s results from a reported to managed basis, see page 7 of the Earnings Release Financial Supplement.

b.Tangible common equity (“TCE”), return on tangible common equity (“ROTCE”) and tangible book value per share (“TBVPS”), are each non-GAAP financial measures. TCE represents the Firm’s common stockholders’ equity (i.e., total stockholders’ equity less preferred stock) less goodwill and identifiable intangible assets (other than mortgage servicing rights), net of related deferred tax liabilities. For a reconciliation from common stockholders’ equity to TCE, see page 9 of the Earnings Release Financial Supplement. ROTCE measures the Firm’s net income applicable to common equity as a percentage of average TCE. TBVPS represents the Firm’s TCE at period-end divided by common shares at period-end. Book value per share was $84.85, $82.31 and $76.91 at June 30, 2021, March 31, 2021, and June 30, 2020, respectively. TCE, ROTCE, and TBVPS are utilized by the Firm, as well as investors and analysts, in assessing the Firm’s use of equity.

c.Second-quarter 2021 net income, earnings per share and ROTCE excluding credit reserve releases (“significant item”) are non-GAAP financial measures. The credit reserve releases represent the portion of the provision for credit losses attributable to the change in allowance for credit losses. Excluding credit reserve releases resulted in a decrease of $2.3 billion (after tax) to reported net income from $11.9 billion to $9.6 billion; a decrease of $0.75 per share to reported EPS from $3.78 to $3.03; and a decrease of 5% to ROTCE from 23% to 18%. Management believes these measures provide useful information to investors and analysts in assessing the Firm’s results.


6

JPMorgan Chase & Co.
News Release
Additional notes:

3. Estimated. Reflects the relief provided by the Federal Reserve Board (the “Federal Reserve”) in response to the COVID-19 pandemic, including the CECL capital transition provisions that became effective in the first quarter of 2020. For the period ended June 30, 2021, the impact of the CECL capital transition provisions resulted in an increase to CET1 capital of $3.8 billion. Refer to Capital Risk Management on pages 36-41 of the Firm’s Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2021 for additional information on the Firm’s capital metrics. Refer to Regulatory Developments Relating to the COVID-19 Pandemic on pages 52-53 and Capital Risk Management on pages 91-101 of the Firm’s 2020 Form 10-K for additional information.
4.Last twelve months (“LTM”).
5.Includes the net impact of employee issuances.
6.In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans. Prior-period amounts have been revised to conform with the current presentation.
7.Estimated. High-quality liquid assets (“HQLA”) and unencumbered marketable securities, includes the Firm’s average eligible HQLA, other end-of-period HQLA-eligible securities which are included as part of the excess liquidity at JPMorgan Chase Bank, N.A. that are not transferable to non-bank affiliates and thus excluded from the Firm’s liquidity coverage ratio (“LCR”) under the LCR rule, and other end-of-period unencumbered marketable securities, such as equity and debt securities. Does not include borrowing capacity at Federal Home Loan Banks and the discount window at the Federal Reserve Bank. Refer to Liquidity Risk Management on pages 42-46 of the Firm’s Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2021 and on pages 102-108 of the Firm’s 2020 Form 10-K for additional information.
8.Excludes Commercial Card.
9.On December 18, 2020, the Federal Reserve announced that all large banks, including the Firm, could resume share repurchases commencing in the first quarter of 2021, subject to certain restrictions; the restrictions were extended and expired at the end of the second quarter of 2021. Refer to page 10 of the Earnings Release Financial Supplement for further information.
10.Credit provided to clients represents new and renewed credit, including loans and commitments.
11.In the first quarter of 2021, the Firm reclassified certain deferred investment tax credits from accounts payable and other liabilities to other assets to be a reduction to the carrying value of certain tax-oriented investments. The reclassification also resulted in an increase in income tax expense and a corresponding increase in other income, with no effect on net income. Prior-period amounts have been revised to conform with the current presentation, including the Firm’s effective income tax rate. The reclassification did not change the Firm’s results of operations on a managed basis. Refer to page 2 of the Earnings Release Financial Supplement for further information.
12.The bridge book consisted of certain held-for-sale positions, including unfunded commitments, in CIB and CB.
13.In the fourth quarter of 2020, payment processing-only clients along with the associated revenue and expenses were realigned to CIB’s Wholesale Payments business from CCB and CB. Prior-period amounts have been revised to conform with the current presentation. Refer to Business segment changes on page 65 of the Firm’s 2020 Form 10-K for further information.
14.In the fourth quarter of 2020, the Firm realigned certain wealth management clients from AWM to CCB. Prior-period amounts have been revised to conform with the current presentation. Refer to Business segment changes on page 65 of the Firm’s 2020 Form 10-K for further information.





7

JPMorgan Chase & Co.
News Release

JPMorgan Chase & Co. (NYSE: JPM) is a leading financial services firm based in the United States of America (“U.S.”), with operations worldwide. JPMorgan Chase had $3.7 trillion in assets and $286.4 billion in stockholders’ equity as of June 30, 2021. The Firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing and asset management. Under the J.P. Morgan and Chase brands, the Firm serves millions of customers in the U.S. and globally many of the world’s most prominent corporate, institutional and government clients. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

JPMorgan Chase & Co. will host a conference call today, July 13, 2021, at 8:30 a.m. (Eastern) to present second quarter 2021 financial results. The general public can access the call by dialing (866) 659-9159 in the U.S. and Canada, or (617) 399-5172 for international participants; use passcode 26483228#. Please dial in 15 minutes prior to the start of the call. The live audio webcast and presentation slides will be available on the Firm’s website, www.jpmorganchase.com, under Investor Relations, Events & Presentations.

A replay of the conference call will be available beginning at approximately 12:30 p.m. on July 13, 2021, through 11:59pm on July 27, 2021, by telephone at (888) 286-8010 (U.S. and Canada) or (617) 801-6888 (international); use passcode 84587422#. The replay will also be available via webcast on www.jpmorganchase.com under Investor Relations, Events & Presentations. Additional detailed financial, statistical and business-related information is included in a financial supplement. The earnings release and the financial supplement are available at www.jpmorganchase.com.

This earnings release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based on the current beliefs and expectations of JPMorgan Chase & Co.’s management and are subject to significant risks and uncertainties. Actual results may differ from those set forth in the forward-looking statements. Factors that could cause JPMorgan Chase & Co.’s actual results to differ materially from those described in the forward-looking statements can be found in JPMorgan Chase & Co.’s Annual Report on Form 10-K for the year ended December 31, 2020 and Quarterly Report for the quarterly period ended March 31, 2021 which have been filed with the Securities and Exchange Commission and are available on JPMorgan Chase & Co.’s website (https://jpmorganchaseco.gcs-web.com/financial-information/sec-filings), and on the Securities and Exchange Commission’s website (www.sec.gov). JPMorgan Chase & Co. does not undertake to update any forward-looking statements.


8
Document
                                                                    
Exhibit 99.2





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EARNINGS RELEASE FINANCIAL SUPPLEMENT

SECOND QUARTER 2021
















                                                                    
JPMORGAN CHASE & CO.
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TABLE OF CONTENTS
Page(s)
Consolidated Results
Consolidated Financial Highlights2–3
Consolidated Statements of Income4
Consolidated Balance Sheets5
Condensed Average Balance Sheets and Annualized Yields6
Reconciliation from Reported to Managed Basis7
Segment Results - Managed Basis8
Capital and Other Selected Balance Sheet Items9
Earnings Per Share and Related Information10
Business Segment Results
Consumer & Community Banking (“CCB”)11–14
Corporate & Investment Bank (“CIB”)15–17
Commercial Banking (“CB”)18–19
Asset & Wealth Management (“AWM”)20–22
Corporate23
Credit-Related Information24–27
Non-GAAP Financial Measures28
Glossary of Terms and Acronyms (a)
(a)    Refer to the Glossary of Terms and Acronyms on pages 305–311 of JPMorgan Chase & Co.’s (the “Firm’s”) Annual Report on Form 10-K for the year ended December 31, 2020 (the “2020 Form 10-K”) and
the Glossary of Terms and Acronyms and Line of Business Metrics on pages 163-168 and pages 169-171, respectively, of the Firm’s Quarterly Report on Form 10-Q for the quarterly period ended March 31,
2021.


                                                                    

JPMORGAN CHASE & CO.
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CONSOLIDATED FINANCIAL HIGHLIGHTS
(in millions, except per share and ratio data)
QUARTERLY TRENDSSIX MONTHS ENDED JUNE 30,
2Q21 Change2021 Change
SELECTED INCOME STATEMENT DATA 2Q211Q214Q203Q202Q201Q212Q20202120202020
Reported Basis
Total net revenue (a)$30,479 $32,266 $29,335 $29,255 $33,075 (6)%(8)%$62,745 $61,361 %
Total noninterest expense17,667 18,725 16,048 16,875 16,942 (6)36,392 33,733 
Pre-provision profit (b)12,812 13,541 13,287 12,380 16,133 (5)(21)26,353 27,628 (5)
Provision for credit losses(2,285)(4,156)(1,889)611 10,473 45 NM(6,441)18,758 NM
NET INCOME11,948 14,300 12,136 9,443 4,687 (16)155 26,248 7,552 248 
Managed Basis (c)
Total net revenue31,395 33,119 30,161 29,941 33,817 (5)(7)64,514 62,827 
Total noninterest expense17,667 18,725 16,048 16,875 16,942 (6)36,392 33,733 
Pre-provision profit (b)13,728 14,394 14,113 13,066 16,875 (5)(19)28,122 29,094 (3)
Provision for credit losses(2,285)(4,156)(1,889)611 10,473 45 NM(6,441)18,758 NM
NET INCOME11,948 14,300 12,136 9,443 4,687 (16)155 26,248 7,552 248 
EARNINGS PER SHARE DATA
Net income: Basic$3.79 $4.51 $3.80 $2.93 $1.39 (16)173 $8.30 $2.17 282 
Diluted3.78 4.50 3.79 2.92 1.38 (16)174 8.28 2.17 282 
Average shares: Basic3,036.6 3,073.5 3,079.7 3,077.8 3,076.3 (1)(1)3,054.9 3,086.1 (1)
Diluted3,041.9 3,078.9 3,085.1 3,082.8 3,081.0 (1)(1)3,060.3 3,090.8 (1)
MARKET AND PER COMMON SHARE DATA
Market capitalization$464,778 $460,820 $387,492 $293,451 $286,658 62 $464,778 $286,658 62 
Common shares at period-end2,988.2 3,027.1 3,049.4 3,048.2 3,047.6 (1)(2)2,988.2 3,047.6 (2)
Book value per share84.85 82.31 81.75 79.08 76.91 10 84.85 76.91 10 
Tangible book value per share (“TBVPS”) (b)68.91 66.56 66.11 63.93 61.76 12 68.91 61.76 12 
Cash dividends declared per share0.90 0.90 0.90 0.90 0.90 — — 1.80 1.80 — 
FINANCIAL RATIOS (d)
Return on common equity (“ROE”)18 %23 %19 %15 %%21 %%
Return on tangible common equity (“ROTCE”) (b)23 29 24 19 26 
Return on assets1.29 1.61 1.42 1.14 0.58 1.44 0.50 
CAPITAL RATIOS (e)
Common equity Tier 1 (“CET1”) capital ratio13.0 %(f)13.1 %13.1 %13.1 %12.4 %13.0 %(f)12.4 %
Tier 1 capital ratio15.1 (f)15.0 15.0 15.0 14.3 15.1 (f)14.3 
Total capital ratio17.1 (f)17.2 17.3 17.3 16.7 17.1 (f)16.7 
Tier 1 leverage ratio6.6 (f)6.7 7.0 7.0 6.9 6.6 (f)6.9 
Supplementary leverage ratio (“SLR”)5.4 (f)6.7 6.9 7.0 6.8 5.4 (f)6.8 
 
(a)In the first quarter of 2021, the Firm reclassified certain deferred investment tax credits from accounts payable and other liabilities to other assets to be a reduction to the carrying value of certain tax-oriented investments. The reclassification also resulted in an increase in income tax expense and a corresponding increase in other income, with no effect on net income. Prior-period amounts have been revised to conform with the current presentation, including the Firm’s effective income tax rate. The reclassification did not change the Firm’s results of operations on a managed basis.
(b)Pre-provision profit, TBVPS and ROTCE are each non-GAAP financial measures. Tangible common equity (“TCE”) is also a non-GAAP financial measure; refer to page 9 for a reconciliation of common stockholders’ equity to TCE. Refer to page 28 for a further discussion of these measures.
(c)Refer to Reconciliation from Reported to Managed Basis on page 7 for a further discussion of managed basis.
(d)Quarterly ratios are based upon annualized amounts.
(e)The capital metrics reflect the relief provided by the Federal Reserve Board (the “Federal Reserve”) in response to the COVID-19 pandemic, including the Current Expected Credit Losses ("CECL") capital transition provisions that became effective in the first quarter of 2020. For the periods ended June 30, 2021, March 31, 2021, December 31, 2020, September 30, 2020 and June 30, 2020, the impact of the CECL capital transition provisions resulted in an increase to CET1 capital of $3.8 billion, $4.5 billion, $5.7 billion, $6.4 billion and $6.5 billion, respectively. The SLR prior to the periods ended June 30, 2021 reflects the temporary exclusions of U.S. Treasury securities and deposits at Federal Reserve Banks, which became effective April 1, 2020 and remained in effect through March 31, 2021. Refer to Capital Risk Management on pages 36-41 of the Firm’s Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2021 for additional information on the Firm’s capital metrics. Refer to Regulatory Developments Relating to the COVID-19 Pandemic on pages 52-53 and Capital Risk Management on pages 91-101 of the Firm’s 2020 Form 10-K for additional information.
(f)Estimated.
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JPMORGAN CHASE & CO.
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CONSOLIDATED FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except ratio and headcount data)
QUARTERLY TRENDSSIX MONTHS ENDED JUNE 30,
2Q21 Change2021 Change
2Q211Q214Q203Q202Q201Q212Q20202120202020
SELECTED BALANCE SHEET DATA (period-end)
Total assets (a)$3,684,256 $3,689,336 $3,384,757 $3,245,061 $3,212,643 — %15 %$3,684,256 $3,212,643 15 %
Loans:
Consumer, excluding credit card loans (b)329,685 324,908 318,579 322,098 323,198 329,685 323,198 
Credit card loans141,802 132,493 144,216 140,377 141,656 — 141,802 141,656 — 
Wholesale loans (b)569,467 553,906 550,058 527,265 544,528 569,467 544,528 
Total Loans1,040,954 1,011,307 1,012,853 989,740 1,009,382 1,040,954 1,009,382 
Deposits:
U.S. offices:
Noninterest-bearing639,114 629,139 572,711 540,116 529,729 21 639,114 529,729 21 
Interest-bearing1,281,432 1,266,856 1,197,032 1,117,149 1,061,093 21 1,281,432 1,061,093 21 
Non-U.S. offices:
Noninterest-bearing24,723 22,661 23,435 21,406 22,752 24,723 22,752 
Interest-bearing359,948 359,456 351,079 322,745 317,455 — 13 359,948 317,455 13 
Total deposits2,305,217 2,278,112 2,144,257 2,001,416 1,931,029 19 2,305,217 1,931,029 19 
Long-term debt 299,926 279,427 281,685 279,175 317,003 (5)299,926 317,003 (5)
Common stockholders’ equity253,548 249,151 249,291 241,050 234,403 253,548 234,403 
Total stockholders’ equity286,386 280,714 279,354 271,113 264,466 286,386 264,466 
Loans-to-deposits ratio (b)45 %44 %47 %49 %52 %45 %52 %
Headcount260,110 259,350 255,351 256,358 256,710 — 260,110 256,710 
95% CONFIDENCE LEVEL - TOTAL VaR (c)
Average VaR$43 $106 $96 $90 $130 (59)(67)
LINE OF BUSINESS NET REVENUE (d)
Consumer & Community Banking$12,760 $12,517 $12,728 $12,895 $12,358 $25,277 $25,645 (1)
Corporate & Investment Bank13,214 14,605 11,352 11,546 16,383 (10)(19)27,819 26,386 
Commercial Banking2,483 2,393 2,463 2,285 2,400 4,876 4,565 
Asset & Wealth Management 4,107 4,077 3,867 3,554 3,430 20 8,184 6,819 20 
Corporate(1,169)(473)(249)(339)(754)(147)(55)(1,642)(588)(179)
TOTAL NET REVENUE$31,395 $33,119 $30,161 $29,941 $33,817 (5)(7)$64,514 $62,827 
LINE OF BUSINESS NET INCOME/(LOSS)
Consumer & Community Banking$5,634 $6,728 $4,325 $3,871 $(176)(16)NM$12,362 $21 NM
Corporate & Investment Bank4,985 5,740 5,349 4,309 5,451 (13)(9)10,725 7,436 44 
Commercial Banking1,420 1,168 2,034 1,086 (681)22 NM2,588 (542)NM
Asset & Wealth Management1,153 1,244 786 876 661 (7)74 2,397 1,330 80 
Corporate(1,244)(580)(358)(699)(568)(114)(119)(1,824)(693)(163)
NET INCOME$11,948 $14,300 $12,136 $9,443 $4,687 (16)155 $26,248 $7,552 248 
In the fourth quarter of 2020, payment processing-only clients along with the associated revenue and expenses were realigned to CIB’s Wholesale Payments business from CCB and CB. Prior-period amounts have been revised to conform with the current presentation. Refer to Business segment changes on page 65 of the Firm’s 2020 Form 10-K for further information.
In the fourth quarter of 2020, the Firm realigned certain wealth management clients from AWM to CCB. Prior-period amounts have been revised to conform with the current presentation. Refer to Business segment changes on page 65 of the Firm’s 2020 Form 10-K for further information.
(a)In the first quarter of 2021, the Firm reclassified certain deferred investment tax credits. Prior-period amounts have been revised to conform with the current presentation. Refer to footnote (a) on page 2 for further information.
(b)In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans. Prior-period amounts have been revised to conform with the current presentation.
(c)Effective July 1, 2020, the Firm refined the scope of VaR to exclude certain asset-backed fair value option elected loans, and included them in other sensitivity-based measures to more effectively measure the risk from these loans. In the absence of this refinement, the average Total VaR for the three months ended June 30, 2021, March 31, 2021, December 31, 2020 and September 30, 2020 would have been different by $(1) million, $18 million, $23 million and $12 million, respectively.
(d)Refer to Reconciliation from Reported to Managed Basis on page 7 for a further discussion of managed basis.
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JPMORGAN CHASE & CO.
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CONSOLIDATED STATEMENTS OF INCOME
(in millions, except per share and ratio data)
QUARTERLY TRENDSSIX MONTHS ENDED JUNE 30,
2Q21 Change2021 Change
REVENUE2Q211Q214Q203Q202Q201Q212Q20202120202020
Investment banking fees $3,470 $2,970 $2,583 $2,187 $2,850 17 %22 %$6,440 $4,716 37 %
Principal transactions4,076 6,500 3,321 4,142 7,621 (37)(47)10,576 10,558 — 
Lending- and deposit-related fees1,760 1,687 1,727 1,647 1,431 23 3,447 3,137 10 
Asset management, administration and commissions5,194 5,029 4,901 4,470 4,266 22 10,223 8,806 16 
Investment securities gains/(losses)(155)14 70 473 26 NMNM(141)259 NM
Mortgage fees and related income551 704 767 1,087 917 (22)(40)1,255 1,237 
Card income1,647 1,350 1,297 1,169 974 22 69 2,997 1,969 52 
Other income (a)1,195 1,123 1,411 1,067 1,137 2,318 2,387 (3)
Noninterest revenue17,738 19,377 16,077 16,242 19,222 (8)(8)37,115 33,069 12 
Interest income14,094 14,271 14,550 14,700 16,112 (1)(13)28,365 35,273 (20)
Interest expense1,353 1,382 1,292 1,687 2,259 (2)(40)2,735 6,981 (61)
Net interest income12,741 12,889 13,258 13,013 13,853 (1)(8)25,630 28,292 (9)
TOTAL NET REVENUE30,479 32,266 29,335 29,255 33,075 (6)(8)62,745 61,361 
Provision for credit losses(2,285)(4,156)(1,889)611 10,473 45 NM(6,441)18,758 NM
NONINTEREST EXPENSE
Compensation expense 9,814 10,601 7,954 8,630 9,509 (7)20,415 18,404 11 
Occupancy expense1,090 1,115 1,161 1,142 1,080 (2)2,205 2,146 
Technology, communications and equipment expense 2,488 2,519 2,606 2,564 2,590 (1)(4)5,007 5,168 (3)
Professional and outside services 2,385 2,203 2,259 2,178 1,999 19 4,588 4,027 14 
Marketing626 751 725 470 481 (17)30 1,377 1,281 
Other expense (b)1,264 1,536 1,343 1,891 1,283 (18)(1)2,800 2,707 
TOTAL NONINTEREST EXPENSE17,667 18,725 16,048 16,875 16,942 (6)36,392 33,733 
Income before income tax expense15,097 17,697 15,176 11,769 5,660 (15)167 32,794 8,870 270 
Income tax expense (a)3,149 3,397 3,040 2,326 973 (7)224 6,546 1,318 397 
NET INCOME$11,948 $14,300 $12,136 $9,443 $4,687 (16)155 $26,248 $7,552 248 
NET INCOME PER COMMON SHARE DATA
Basic earnings per share$3.79 $4.51 $3.80 $2.93 $1.39 (16)173 $8.30 $2.17 282 
Diluted earnings per share3.78 4.50 3.79 2.92 1.38 (16)174 8.28 2.17 282 
FINANCIAL RATIOS
Return on common equity (c)18 %23 %19 %15 %%21 %%
Return on tangible common equity (c)(d)23 29 24 19 26 
Return on assets (c)1.29 1.61 1.42 1.14 0.58 1.44 0.50 
Effective income tax rate (a)20.9 19.2 20.0 19.8 17.2 20.0 14.9 
Overhead ratio58 58 55 58 51 58 55 
(a)In the first quarter of 2021, the Firm reclassified certain deferred investment tax credits. Prior-period amounts have been revised to conform with the current presentation. Refer to footnote (a) on page 2 for further information.
(b)Included Firmwide legal expense of $185 million, $28 million, $276 million, $524 million and $118 million for the three months ended June 30, 2021, March 31, 2021, December 31, 2020, September 30, 2020 and June 30, 2020, respectively, and $213 million and $315 million for the six months ended June 30, 2021 and June 30, 2020 respectively.
(c)Quarterly ratios are based upon annualized amounts.
(d)Refer to page 28 for further discussion of ROTCE.



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JPMORGAN CHASE & CO.
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CONSOLIDATED BALANCE SHEETS
(in millions)
Jun 30, 2021
Change
Jun 30,Mar 31,Dec 31,Sep 30,Jun 30,Mar 31,Jun 30,
2021202120202020202020212020
ASSETS
Cash and due from banks $26,592 $25,397 $24,874 $20,816 $20,544 %29 %
Deposits with banks 678,829 685,675 502,735 466,706 473,185 (1)43 
Federal funds sold and securities purchased under
resale agreements260,987 272,481 296,284 319,849 256,980 (4)
Securities borrowed186,376 179,516 160,635 142,441 142,704 31 
Trading assets:
Debt and equity instruments (a)449,877 470,933 423,496 429,196 416,870 (4)
Derivative receivables70,711 73,119 79,630 76,626 74,846 (3)(6)
Available-for-sale (“AFS”) securities232,161 379,942 388,178 389,583 485,883 (39)(52)
Held-to-maturity (”HTM”) securities, net of allowance for credit losses341,476 217,452 201,821 141,553 72,908 57 368 
Investment securities, net of allowance for credit losses (b)573,637 597,394 589,999 531,136 558,791 (4)
Loans (a)1,040,954 1,011,307 1,012,853 989,740 1,009,382 
Less: Allowance for loan losses19,500 23,001 28,328 30,814 31,591 (15)(38)
Loans, net of allowance for loan losses1,021,454 988,306 984,525 958,926 977,791 
Accrued interest and accounts receivable125,253 114,754 90,503 76,945 72,260 73 
Premises and equipment26,631 26,926 27,109 26,672 26,301 (1)
Goodwill, MSRs and other intangible assets54,655 54,588 53,428 51,594 51,669 — 
Other assets (a)(c)209,254 200,247 151,539 144,154 140,702 49 
TOTAL ASSETS$3,684,256 $3,689,336 $3,384,757 $3,245,061 $3,212,643 — 15 
LIABILITIES
Deposits$2,305,217 $2,278,112 $2,144,257 $2,001,416 $1,931,029 19 
Federal funds purchased and securities loaned or sold
under repurchase agreements245,437 304,019 215,209 236,440 235,647 (19)
Short-term borrowings51,938 54,978 45,208 41,992 48,014 (6)
Trading liabilities:
Debt and equity instruments127,822 130,909 99,558 104,835 107,735 (2)19 
Derivative payables56,045 60,440 70,623 57,658 57,477 (7)(2)
Accounts payable and other liabilities (c)297,082 285,066 231,285 233,241 230,444 29 
Beneficial interests issued by consolidated VIEs14,403 15,671 17,578 19,191 20,828 (8)(31)
Long-term debt299,926 279,427 281,685 279,175 317,003 (5)
TOTAL LIABILITIES3,397,870 3,408,622 3,105,403 2,973,948 2,948,177 — 15 
STOCKHOLDERS’ EQUITY
Preferred stock32,838 31,563 30,063 30,063 30,063 
Common stock4,105 4,105 4,105 4,105 4,105 — — 
Additional paid-in capital88,194 88,005 88,394 88,289 88,125 — — 
Retained earnings256,983 248,151 236,990 228,014 221,732 16 
Accumulated other comprehensive income/(loss)2,570 1,041 7,986 8,940 8,789 147 (71)
Shares held in RSU Trust, at cost— — — (11)(11)— NM
Treasury stock, at cost(98,304)(92,151)(88,184)(88,287)(88,337)(7)(11)
TOTAL STOCKHOLDERS’ EQUITY286,386 280,714 279,354 271,113 264,466 
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY$3,684,256 $3,689,336 $3,384,757 $3,245,061 $3,212,643 — 15 
(a)In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans and other assets. Prior-period amounts have been revised to conform with the current presentation.
(b)At June 30, 2021, March 31, 2021, December 31, 2020, September 30, 2020 and June 30, 2020, the allowance for credit losses on investment securities was $87 million, $94 million, $78 million, $120 million and $23 million, respectively.
(c)In the first quarter of 2021, the Firm reclassified certain deferred investment tax credits. Prior-period amounts have been revised to conform with the current presentation. Refer to footnote (a) on page 2 for further information.

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JPMORGAN CHASE & CO.
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CONDENSED AVERAGE BALANCE SHEETS AND ANNUALIZED YIELDS
(in millions, except rates)
QUARTERLY TRENDSSIX MONTHS ENDED JUNE 30,
2Q21 Change2021 Change
AVERAGE BALANCES 2Q211Q214Q203Q202Q201Q212Q20202120202020
ASSETS
Deposits with banks $721,214 $631,606 $507,194 $509,979 $477,895 14 %51 %$676,658 $378,821 79 %
Federal funds sold and securities purchased under resale agreements255,831 289,763 327,504 277,899 244,306 (12)272,704 248,855 10 
Securities borrowed190,785 175,019 149,146 147,184 141,328 35 182,945 138,728 32 
Trading assets - debt instruments (a)277,024 322,648 319,585 322,321 345,073 (14)(20)299,710 324,940 (8)
Investment securities585,084 582,460 568,354 548,544 500,254 — 17 583,779 460,891 27 
Loans (a)1,024,633 1,013,524 996,367 991,241 1,029,513 — 1,019,109 1,015,509 — 
All other interest-earning assets (a)(b)122,624 111,549 87,496 77,806 81,320 10 51 117,117 74,875 56 
Total interest-earning assets 3,177,195 3,126,569 2,955,646 2,874,974 2,819,689 13 3,152,022 2,642,619 19 
Trading assets - equity and other instruments 195,038 159,727 138,477 119,905 99,115 22 97 177,480 106,797 66 
Trading assets - derivative receivables74,462 79,013 79,300 81,300 79,298 (6)(6)76,725 72,803 
All other noninterest-earning assets (a)(c)281,992 247,532 225,290 212,939 230,227 14 22 264,857 236,607 12 
TOTAL ASSETS$3,728,687 $3,612,841 $3,398,713 $3,289,118 $3,228,329 15 $3,671,084 $3,058,826 20 
LIABILITIES
Interest-bearing deposits $1,669,376 $1,610,467 $1,529,066 $1,434,034 $1,375,213 21 $1,640,085 $1,295,884 27 
Federal funds purchased and securities loaned or
sold under repurchase agreements261,343 301,386 247,276 253,779 276,815 (13)(6)281,254 260,368 
Short-term borrowings (d)46,185 42,031 36,183 36,697 45,297 10 44,120 41,292 
Trading liabilities - debt and all other interest-bearing liabilities (e)246,666 230,922 213,989 206,643 207,322 19 238,836 200,138 19 
Beneficial interests issued by consolidated VIEs15,117 17,185 18,647 19,838 20,331 (12)(26)16,145 19,189 (16)
Long-term debt 248,552 239,398 237,144 267,175 269,336 (8)244,000 256,666 (5)
Total interest-bearing liabilities 2,487,239 2,441,389 2,282,305 2,218,166 2,194,314 13 2,464,440 2,073,537 19 
Noninterest-bearing deposits 654,419 614,165 582,517 551,565 515,304 27 634,403 467,467 36 
Trading liabilities - equity and other instruments 35,397 35,029 33,732 32,256 33,797 35,214 32,259 
Trading liabilities - derivative payables62,533 67,960 63,551 64,599 63,178 (8)(1)65,231 59,084 10 
All other noninterest-bearing liabilities (c)205,584 178,444 164,873 155,672 157,265 15 31 192,091 162,276 18 
TOTAL LIABILITIES3,445,172 3,336,987 3,126,978 3,022,258 2,963,858 16 3,391,379 2,794,623 21 
Preferred stock32,666 30,312 30,063 30,063 30,063 31,496 29,734 
Common stockholders’ equity250,849 245,542 241,672 236,797 234,408 248,209 234,469 
TOTAL STOCKHOLDERS’ EQUITY283,515 275,854 271,735 266,860 264,471 279,705 264,203 
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY$3,728,687 $3,612,841 $3,398,713 $3,289,118 $3,228,329 15 $3,671,084 $3,058,826 20 
AVERAGE RATES (f)
INTEREST-EARNING ASSETS
Deposits with banks 0.06 %0.04 %0.03 %0.05 %0.06 %0.05 %0.34 %
Federal funds sold and securities purchased under resale agreements0.27 0.33 0.41 0.57 0.99 0.30 1.37 
Securities borrowed (g)(0.19)(0.18)(0.40)(0.35)(0.50)(0.18)(0.03)
Trading assets - debt instruments (a)2.49 2.25 2.32 2.29 2.42 2.36 2.57 
Investment securities1.31 1.36 1.39 1.58 2.03 1.34 2.24 
Loans (a)3.98 4.09 4.14 4.11 4.27 4.04 4.61 
All other interest-earning assets (a)(b)0.66 0.72 0.89 0.94 0.99 0.69 1.73 
Total interest-earning assets 1.79 1.87 1.97 2.05 2.31 1.83 2.70 
INTEREST-BEARING LIABILITIES
Interest-bearing deposits 0.03 0.04 0.05 0.07 0.10 0.03 0.30 
Federal funds purchased and securities loaned or
sold under repurchase agreements0.09 0.02 0.06 0.17 0.19 0.05 0.71 
Short-term borrowings (d)0.30 0.31 0.40 0.65 1.11 0.31 1.34 
Trading liabilities - debt and all other interest-bearing liabilities (e)(g)0.08 0.05 (0.15)(0.10)(0.08)0.07 0.33 
Beneficial interests issued by consolidated VIEs0.55 0.64 0.65 0.71 1.15 0.60 1.56 
Long-term debt 1.70 1.92 1.82 1.93 2.45 1.81 2.65 
Total interest-bearing liabilities 0.22 0.23 0.23 0.30 0.41 0.22 0.68 
INTEREST RATE SPREAD1.57 %1.64 %1.74 %1.75 %1.90 %1.61 %2.02 %
NET YIELD ON INTEREST-EARNING ASSETS1.62 %1.69 %1.80 %1.82 %1.99 %1.65 %2.17 %
Memo: Net yield on interest-earning assets excluding CIB Markets (h)1.90 %1.93 %2.01 %2.05 %2.27 %1.92 %2.61 %
(a)    In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans and other assets. Prior-period amounts have been revised to conform with the current presentation.
(b)    Includes brokerage-related held-for-investment customer receivables, which are classified in accrued interest and accounts receivable, and all other interest-earning assets, which are classified in other assets on the Consolidated Balance Sheets.
(c)    In the first quarter of 2021, the Firm reclassified certain deferred investment tax credits. Prior-period amounts have been revised to conform with the current presentation. Refer to footnote (a) on page 2 for further information.
(d)    Includes commercial paper.
(e)    All other interest-bearing liabilities include brokerage-related customer payables.
(f)    Interest includes the effect of related hedging derivatives. Taxable-equivalent amounts are used where applicable.
(g)    Negative interest income and yields are related to the impact of current interest rates combined with the fees paid on client-driven securities borrowed balances. The negative interest expense related to prime brokerage customer payables is recognized in interest expense and reported within trading liabilities - debt and all other liabilities.
(h)    Net yield on interest-earning assets excluding CIB Markets is a non-GAAP financial measure. Refer to page 28 for a further discussion of this measure.

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RECONCILIATION FROM REPORTED TO MANAGED BASIS
(in millions, except ratios)
The Firm prepares its Consolidated Financial Statements using accounting principles generally accepted in the U.S. (“U.S. GAAP”). That presentation, which is referred to as “reported” basis, provides the reader with an understanding of the Firm’s results that can be tracked consistently from year-to-year and enables a comparison of the Firm’s performance with other companies’ U.S. GAAP financial statements. In addition to analyzing the Firm’s results on a reported basis, management reviews Firmwide results, including the overhead ratio, on a “managed” basis; these Firmwide managed basis results are non-GAAP financial measures. The Firm also reviews the results of the lines of business on a managed basis. Refer to the notes on Non-GAAP Financial Measures on page 28 for additional information on managed basis.

The following summary table provides a reconciliation from reported U.S. GAAP results to managed basis.
QUARTERLY TRENDSSIX MONTHS ENDED JUNE 30,
2Q21 Change2021 Change
2Q211Q214Q203Q202Q201Q212Q20202120202020
OTHER INCOME
Other income - reported (a)$1,195 $1,123 $1,411 $1,067 $1,137 %%$2,318 $2,387 (3)%
Fully taxable-equivalent adjustments (a)(b)807 744 729 582 635 27 1,551 1,249 24 
Other income - managed$2,002 $1,867 $2,140 $1,649 $1,772 13 $3,869 $3,636 
TOTAL NONINTEREST REVENUE
Total noninterest revenue - reported$17,738 $19,377 $16,077 $16,242 $19,222 (8)(8)$37,115 $33,069 12 
Fully taxable-equivalent adjustments807 744 729 582 635 27 1,551 1,249 24 
Total noninterest revenue - managed$18,545 $20,121 $16,806 $16,824 $19,857 (8)(7)$38,666 $34,318 13 
NET INTEREST INCOME
Net interest income - reported$12,741 $12,889 $13,258 $13,013 $13,853 (1)(8)$25,630 $28,292 (9)
Fully taxable-equivalent adjustments (b)109 109 97 104 107 — 218 217 — 
Net interest income - managed$12,850 $12,998 $13,355 $13,117 $13,960 (1)(8)$25,848 $28,509 (9)
TOTAL NET REVENUE
Total net revenue - reported$30,479 $32,266 $29,335 $29,255 $33,075 (6)(8)$62,745 $61,361 
Fully taxable-equivalent adjustments916 853 826 686 742 23 1,769 1,466 21 
Total net revenue - managed$31,395 $33,119 $30,161 $29,941 $33,817 (5)(7)$64,514 $62,827 
PRE-PROVISION PROFIT
Pre-provision profit - reported$12,812 $13,541 $13,287 $12,380 $16,133 (5)(21)$26,353 $27,628 (5)
Fully taxable-equivalent adjustments916 853 826 686 742 23 1,769 1,466 21 
Pre-provision profit - managed$13,728 $14,394 $14,113 $13,066 $16,875 (5)(19)$28,122 $29,094 (3)
INCOME BEFORE INCOME TAX EXPENSE
Income before income tax expense - reported$15,097 $17,697 $15,176 $11,769 $5,660 (15)167 $32,794 $8,870 270 
Fully taxable-equivalent adjustments916 853 826 686 742 23 1,769 1,466 21 
Income before income tax expense - managed$16,013 $18,550 $16,002 $12,455 $6,402 (14)150 $34,563 $10,336 234 
INCOME TAX EXPENSE
Income tax expense - reported (a)$3,149 $3,397 $3,040 $2,326 $973 (7)224 $6,546 $1,318 397 
Fully taxable-equivalent adjustments (a)(b)916 853 826 686 742 23 1,769 1,466 21 
Income tax expense - managed$4,065 $4,250 $3,866 $3,012 $1,715 (4)137 $8,315 $2,784 199 
OVERHEAD RATIO
Overhead ratio - reported58 %58 %55 %58 %51 %58 %55 %
Overhead ratio - managed56 57 53 56 50 56 54 
(a)In the first quarter of 2021, the Firm reclassified certain deferred investment tax credits. Prior-period amounts have been revised to conform with the current presentation. Refer to footnote (a) on page 2 for further information.
(b)Predominantly recognized in CIB, CB and Corporate.
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SEGMENT RESULTS - MANAGED BASIS
(in millions)
QUARTERLY TRENDSSIX MONTHS ENDED JUNE 30,
2Q21 Change2021 Change
2Q211Q214Q203Q202Q201Q212Q20202120202020
TOTAL NET REVENUE (fully taxable-equivalent (“FTE”))
Consumer & Community Banking$12,760 $12,517 $12,728 $12,895 $12,358 %%$25,277 $25,645 (1)%
Corporate & Investment Bank 13,214 14,605 11,352 11,546 16,383 (10)(19)27,819 26,386 
Commercial Banking2,483 2,393 2,463 2,285 2,400 4,876 4,565 
Asset & Wealth Management 4,107 4,077 3,867 3,554 3,430 20 8,184 6,819 20 
Corporate(1,169)(473)(249)(339)(754)(147)(55)(1,642)(588)(179)
TOTAL NET REVENUE$31,395 $33,119 $30,161 $29,941 $33,817 (5)(7)$64,514 $62,827 
TOTAL NONINTEREST EXPENSE
Consumer & Community Banking$7,062 $7,202 $7,042 $6,912 $6,767 (2)$14,264 $14,036 
Corporate & Investment Bank6,523 7,104 4,939 5,832 6,812 (8)(4)13,627 12,767 
Commercial Banking981 969 950 969 893 10 1,950 1,879 
Asset & Wealth Management2,586 2,574 2,756 2,443 2,323 — 11 5,160 4,758 
Corporate515 876 361 719 147 (41)250 1,391 293 375 
TOTAL NONINTEREST EXPENSE$17,667 $18,725 $16,048 $16,875 $16,942 (6)$36,392 $33,733 
PRE-PROVISION PROFIT/(LOSS)
Consumer & Community Banking$5,698 $5,315 $5,686 $5,983 $5,591 $11,013 $11,609 (5)
Corporate & Investment Bank6,691 7,501 6,413 5,714 9,571 (11)(30)14,192 13,619 
Commercial Banking1,502 1,424 1,513 1,316 1,507 — 2,926 2,686 
Asset & Wealth Management1,521 1,503 1,111 1,111 1,107 37 3,024 2,061 47 
Corporate(1,684)(1,349)(610)(1,058)(901)(25)(87)(3,033)(881)(244)
PRE-PROVISION PROFIT$13,728 $14,394 $14,113 $13,066 $16,875 (5)(19)$28,122 $29,094 (3)
PROVISION FOR CREDIT LOSSES
Consumer & Community Banking$(1,868)$(3,602)$(83)$795 $5,828 48 NM$(5,470)$11,600 NM
Corporate & Investment Bank(79)(331)(581)(81)1,987 76 NM(410)3,388 NM
Commercial Banking(377)(118)(1,181)(147)2,431 (219)NM(495)3,441 NM
Asset & Wealth Management(10)(121)(2)(52)223 92 NM(131)317 NM
Corporate49 16 (42)96 206 NM65 12 442 
PROVISION FOR CREDIT LOSSES$(2,285)$(4,156)$(1,889)$611 $10,473 45 NM$(6,441)$18,758 NM
NET INCOME/(LOSS)
Consumer & Community Banking$5,634 $6,728 $4,325 $3,871 $(176)(16)NM$12,362 $21 NM
Corporate & Investment Bank4,985 5,740 5,349 4,309 5,451 (13)(9)10,725 7,436 44 
Commercial Banking1,420 1,168 2,034 1,086 (681)22 NM2,588 (542)NM
Asset & Wealth Management1,153 1,244 786 876 661 (7)74 2,397 1,330 80 
Corporate(1,244)(580)(358)(699)(568)(114)(119)(1,824)(693)(163)
TOTAL NET INCOME$11,948 $14,300 $12,136 $9,443 $4,687 (16)155 $26,248 $7,552 248 
In the fourth quarter of 2020, payment processing-only clients along with the associated revenue and expenses were realigned to CIB’s Wholesale Payments business from CCB and CB. Prior-period amounts have been revised to conform with the current presentation. Refer to Business segment changes on page 65 of the Firm’s 2020 Form 10-K for further information.
In the fourth quarter of 2020, the Firm realigned certain wealth management clients from AWM to CCB. Prior-period amounts have been revised to conform with the current presentation. Refer to Business segment changes on page 65 of the Firm’s 2020 Form 10-K for further information.
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CAPITAL AND OTHER SELECTED BALANCE SHEET ITEMS
(in millions, except ratio data)
Jun 30, 2021
ChangeSIX MONTHS ENDED JUNE 30,
Jun 30,Mar 31,Dec 31,Sep 30,Jun 30,Mar 31,Jun 30,2021 Change
2021202120202020202020212020202120202020
CAPITAL (a)
Risk-based capital metrics
Standardized
CET1 capital$209,030 (e)$206,078 $205,078 $197,719 $190,867 %10 %
Tier 1 capital241,379 (e)237,333 234,844 227,486 220,674 
Total capital274,468 (e)271,407 269,923 262,397 256,667 
Risk-weighted assets 1,602,908 (e)1,577,007 1,560,609 1,514,509 1,541,365 
CET1 capital ratio13.0 %(e)13.1 %13.1 %13.1 %12.4 %
Tier 1 capital ratio15.1 (e)15.0 15.0 15.0 14.3 
Total capital ratio17.1 (e)17.2 17.3 17.3 16.7 
Advanced
CET1 capital$209,030 (e)$206,078 $205,078 $197,719 $190,867 10 
Tier 1 capital 241,379 (e)237,333 234,844 227,486 220,674 
Total capital262,389 (e)258,635 257,228 249,947 244,112 
Risk-weighted assets1,514,801 (e)1,503,828 1,484,431 1,429,334 1,450,587 
CET1 capital ratio13.8 %(e)13.7 %13.8 %13.8 %13.2 %
Tier 1 capital ratio15.9 (e)15.8 15.8 15.9 15.2 
Total capital ratio17.3 (e)17.2 17.3 17.5 16.8 
Leverage-based capital metrics
Adjusted average assets (b)$3,680,851 (e)$3,565,545 $3,353,319 $3,243,290 $3,176,729 16 
Tier 1 leverage ratio6.6 %(e)6.7 %7.0 %7.0 %6.9 %
Total leverage exposure4,456,413 (e)3,522,629 3,401,542 3,247,392 3,228,424 27 38 
SLR5.4 %(e)6.7 %6.9 %7.0 %6.8 %
TANGIBLE COMMON EQUITY (period-end) (c)
Common stockholders’ equity$253,548 $249,151 $249,291 $241,050 $234,403 
Less: Goodwill49,256 49,243 49,248 47,819 47,811 — 
Less: Other intangible assets850 875 904 759 778 (3)
Add: Certain deferred tax liabilities (d)2,461 2,457 2,453 2,405 2,397 — 
Total tangible common equity$205,903 $201,490 $201,592 $194,877 $188,211 
TANGIBLE COMMON EQUITY (average) (c) 
Common stockholders’ equity$250,849 $245,542 $241,672 $236,797 $234,408 $248,209 $234,469 %
Less: Goodwill49,260 49,249 47,842 47,820 47,805 — 49,254 47,808 
Less: Other intangible assets864 891 752 769 791 (3)877 802 
Add: Certain deferred tax liabilities (d)2,459 2,455 2,416 2,401 2,393 — 2,457 2,388 
Total tangible common equity$203,184 $197,857 $195,494 $190,609 $188,205 $200,535 $188,247 
INTANGIBLE ASSETS (period-end)
Goodwill$49,256 $49,243 $49,248 $47,819 $47,811 — 
Mortgage servicing rights4,549 4,470 3,276 3,016 3,080 48 
Other intangible assets850 875 904 759 778 (3)
Total intangible assets$54,655 $54,588 $53,428 $51,594 $51,669 — 
(a)The capital metrics reflect the relief provided by the Federal Reserve Board in response to the COVID-19 pandemic, including the CECL capital transition provisions that became effective in the first quarter of 2020. For the periods ended June 30, 2021, March 31, 2021, December 31, 2020, September 30, 2020 and June 30, 2020, the impact of the CECL capital transition provisions resulted in an increase to CET1 capital of $3.8 billion, $4.5 billion, $5.7 billion, $6.4 billion and $6.5 billion, respectively. The SLR prior to the periods ended June 30, 2021 reflects the temporary exclusions of U.S. Treasury securities and deposits at Federal Reserve Banks, which became effective April 1, 2020 and remained in effect through March 31, 2021. Refer to Capital Risk Management on pages 36-41 of the Firm’s Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2021 for additional information on the Firm’s capital metrics. Refer to Regulatory Developments Relating to the COVID-19 Pandemic on pages 52-53 and Capital Risk Management on pages 91-101 of the Firm’s 2020 Form 10-K for additional information.
(b)Adjusted average assets, for purposes of calculating the leverage ratios, includes total quarterly average assets adjusted for on-balance sheet assets that are subject to deduction from Tier 1 capital, predominantly goodwill and other intangible assets.
(c)Refer to page 28 for further discussion of TCE.
(d)Represents deferred tax liabilities related to tax-deductible goodwill and to identifiable intangibles created in nontaxable transactions, which are netted against goodwill and other intangibles when calculating TCE.
(e)Estimated.
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EARNINGS PER SHARE AND RELATED INFORMATION
(in millions, except per share and ratio data) 
QUARTERLY TRENDSSIX MONTHS ENDED JUNE 30,
2Q21 Change2021 Change
2Q211Q214Q203Q202Q201Q212Q20202120202020
EARNINGS PER SHARE
Basic earnings per share
Net income$11,948 $14,300 $12,136 $9,443 $4,687 (16)%155 %$26,248 $7,552 248 %
Less: Preferred stock dividends393 379 380 381 401 (2)772 822 (6)
Net income applicable to common equity11,555 13,921 11,756 9,062 4,286 (17)170 25,476 6,730 279 
Less: Dividends and undistributed earnings allocated to
participating securities59 70 57 47 21 (16)181 130 32 306 
Net income applicable to common stockholders$11,496 $13,851 $11,699 $9,015 $4,265 (17)170 $25,346 $6,698 278 
Total weighted-average basic shares outstanding3,036.6 3,073.5 3,079.7 3,077.8 3,076.3 (1)(1)3,054.9 3,086.1 (1)
Net income per share$3.79 $4.51 $3.80 $2.93 $1.39 (16)173 $8.30 $2.17 282 
Diluted earnings per share
Net income applicable to common stockholders$11,496 $13,851 $11,699 $9,015 $4,265 (17)170 $25,346 $6,698 278 
Total weighted-average basic shares outstanding3,036.6 3,073.5 3,079.7 3,077.8 3,076.3 (1)(1)3,054.9 3,086.1 (1)
Add: Dilutive impact of stock appreciation rights (“SARs”) and
    employee stock options, unvested performance share units
    (“PSUs”) and nondividend-earning restricted stock units
    (“RSUs”)
5.3 5.4 5.4 5.0 4.7 (2)13 5.4 4.7 15 
Total weighted-average diluted shares outstanding3,041.9 3,078.9 3,085.1 3,082.8 3,081.0 (1)(1)3,060.3 3,090.8 (1)
Net income per share$3.78 $4.50 $3.79 $2.92 $1.38 (16)174 $8.28 $2.17 282 
COMMON DIVIDENDS
Cash dividends declared per share$0.90 $0.90 $0.90 $0.90 $0.90 — — $1.80 $1.80 — 
Dividend payout ratio24 %20 %24 %31 %65 %22 %83 %
COMMON SHARE REPURCHASE PROGRAM (a)
Total shares of common stock repurchased39.5 34.7 — — — 14 NM74.2 50.0 48 
Average price paid per share of common stock$156.83 $144.25 $— $— $— NM$150.95 $127.92 18 
Aggregate repurchases of common stock6,201 4,999 — — — 24 NM11,200 6,397 75 
EMPLOYEE ISSUANCE
Shares issued from treasury stock related to employee
stock-based compensation awards and employee stock
purchase plans0.6 12.3 1.5 0.6 0.8 (95)(25)12.9 13.8 (7)
Net impact of employee issuances on stockholders’ equity (b)$276 $667 $217 $263 $325 (59)(15)$943 $723 30 
(a)On March 15, 2020, in response to the economic disruptions caused by the COVID-19 pandemic, the Firm temporarily suspended repurchases of its common stock. Subsequently, the Federal Reserve directed all large banks, including the Firm, to discontinue net share repurchases through the end of 2020. On December 18, 2020, the Federal Reserve announced that all large banks, including the Firm, could resume share repurchases commencing in the first quarter of 2021, subject to certain restrictions; the restrictions were extended and expired at the end of the second quarter of 2021. The Firm’s Board of Directors authorized a new common share repurchase program for up to $30 billion.
(b)The net impact of employee issuances on stockholders’ equity is driven by the cost of equity compensation awards that is recognized over the applicable vesting periods. The cost is partially offset by tax impacts related to the distribution of shares and the exercise of employee stock options and SARs.

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CONSUMER & COMMUNITY BANKING
FINANCIAL HIGHLIGHTS
(in millions, except ratio data)
QUARTERLY TRENDSSIX MONTHS ENDED JUNE 30,
2Q21 Change2021 Change
2Q211Q214Q203Q202Q201Q212Q20202120202020
INCOME STATEMENT
REVENUE
Lending- and deposit-related fees$753 $742 $806 $771 $617 %22 %$1,495 $1,589 (6)%
Asset management, administration and commissions866 805 735 703 634 37 1,671 1,342 25 
Mortgage fees and related income548 703 766 1,076 917 (22)(40)1,251 1,237 
Card income1,238 999 923 826 667 24 86 2,237 1,319 70 
All other income1,321 1,339 1,328 1,487 1,387 (1)(5)2,660 2,832 (6)
Noninterest revenue4,726 4,588 4,558 4,863 4,222 12 9,314 8,319 12 
Net interest income8,034 7,929 8,170 8,032 8,136 (1)15,963 17,326 (8)
TOTAL NET REVENUE12,760 12,517 12,728 12,895 12,358 25,277 25,645 (1)
Provision for credit losses(1,868)(3,602)(83)795 5,828 48NM(5,470)11,600 NM
NONINTEREST EXPENSE
Compensation expense2,977 2,976 2,734 2,804 2,694 — 11 5,953 5,476 
Noncompensation expense (a)4,085 4,226 4,308 4,108 4,073 (3)— 8,311 8,560 (3)
TOTAL NONINTEREST EXPENSE7,062 7,202 7,042 6,912 6,767 (2)14,264 14,036 
Income/(loss) before income tax expense/(benefit)7,566 8,917 5,769 5,188 (237)(15)NM16,483 9 NM
Income tax expense/(benefit)1,932 2,189 1,444 1,317 (61)(12)NM4,121 (12)NM
NET INCOME/(LOSS)$5,634 $6,728 $4,325 $3,871 $(176)(16)NM$12,362 $21 NM
REVENUE BY LINE OF BUSINESS
Consumer & Business Banking$6,016 $5,635 $5,744 $5,697 $5,248 15 $11,651 $11,514 
Home Lending1,349 1,458 1,456 1,714 1,687 (7)(20)2,807 2,848 (1)
Card & Auto 5,395 5,424 5,528 5,484 5,423 (1)(1)10,819 11,283 (4)
MORTGAGE FEES AND RELATED INCOME DETAILS
Production revenue517 757 803 765 742 (32)(30)1,274 1,061 20 
Net mortgage servicing revenue (b)31 (54)(37)311 175 NM(82)(23)176 NM
Mortgage fees and related income$548 $703 $766 $1,076 $917 (22)(40)$1,251 $1,237 
FINANCIAL RATIOS
ROE44 %54 %32 %29 %(2)%49 %(1)%
Overhead ratio 55 58 55 54 55 56 55 
In the fourth quarter of 2020, payment processing-only clients along with the associated revenue and expenses were realigned to CIB’s Wholesale Payments business from CCB and CB. Prior-period amounts have been revised to conform with the current presentation. Refer to Business segment changes on page 65 of the Firm’s 2020 Form 10-K for further information.
In the fourth quarter of 2020, the Firm realigned certain wealth management clients from AWM to CCB. Prior-period amounts have been revised to conform with the current presentation. Refer to Business segment changes on page 65 of the Firm’s 2020 Form 10-K for further information.
(a)Included depreciation expense on leased assets of $856 million, $916 million, $975 million, $1.0 billion and $1.1 billion for the three months ended June 30, 2021, March 31, 2021, December 31, 2020, September 30, 2020 and June 30, 2020, respectively, and $1.8 billion and $2.2 billion for the six months ended June 30, 2021 and 2020, respectively.
(b)Included MSR risk management results of $(103) million, $(115) million, $(152) million, $145 million and $79 million for the three months ended June 30, 2021, March 31, 2021, December 31, 2020, September 30, 2020 and June 30, 2020, respectively, and $(218) million and $(11) million for the six months ended June 30, 2021 and 2020, respectively.
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CONSUMER & COMMUNITY BANKING
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except headcount data)
QUARTERLY TRENDSSIX MONTHS ENDED JUNE 30,
2Q21 Change2021 Change
2Q211Q214Q203Q202Q201Q212Q20202120202020
SELECTED BALANCE SHEET DATA (period-end)
Total assets$494,305 $487,978 $496,705 (e)$487,063 (e)$498,658 (e)%(1)%$494,305 $498,658 (e)(1)%
Loans:
Consumer & Business Banking (a)46,228 52,654 48,810 49,646 49,305 (12)(6)46,228 49,305 (6)
Home Lending (b)(c)179,371 178,776 182,121 188,561 195,664 — (8)179,371 195,664 (8)
Card 141,802 132,493 144,216 140,377 141,656 — 141,802 141,656 — 
Auto 67,598 67,662 66,432 62,304 59,287 — 14 67,598 59,287 14 
Total loans 434,999 431,585 441,579 440,888 445,912 (2)434,999 445,912 (2)
Deposits1,056,507 1,037,903 958,706 909,198 885,535 19 1,056,507 885,535 19 
Equity50,000 50,000 52,000 52,000 52,000 — (4)50,000 52,000 (4)
SELECTED BALANCE SHEET DATA (average)
Total assets$485,209 $484,524 $486,272 (e)$490,094 (e)$504,571 (e)— (4)$484,868 $515,133 (e)(6)
Loans:
Consumer & Business Banking 49,356 49,868 49,506 49,596 43,442 (1)14 49,611 36,506 36 
Home Lending (b)(d)177,444 182,247 185,733 192,172 199,532 (3)(11)179,832 205,434 (12)
Card 136,149 134,884 141,236 140,386 142,377 (4)135,520 152,518 (11)
Auto 67,183 66,960 64,342 60,345 60,306 — 11 67,072 60,599 11 
Total loans430,132 433,959 440,817 442,499 445,657 (1)(3)432,035 455,057 (5)
Deposits1,047,771 979,686 928,518 895,535 840,467 25 1,013,917 790,088 28 
Equity50,000 50,000 52,000 52,000 52,000 — (4)50,000 52,000 (4)
Headcount125,300 126,084 122,894 122,905 123,765 (1)125,300 123,765 
In the fourth quarter of 2020, payment processing-only clients along with the associated revenue and expenses were realigned to CIB’s Wholesale Payments business from CCB and CB. Prior-period amounts have been revised to conform with the current presentation. Refer to Business segment changes on page 65 of the Firm’s 2020 Form 10-K for further information.
In the fourth quarter of 2020, the Firm realigned certain wealth management clients from AWM to CCB. Prior-period amounts have been revised to conform with the current presentation. Refer to Business segment changes on page 65 of the Firm’s 2020 Form 10-K for further information.
(a)At June 30, 2021, March 31, 2021, December 31, 2020, September 30, 2020 and June 30, 2020 included $16.7 billion, $23.4 billion, $19.2 billion, $20.3 billion and $19.9 billion of loans, respectively, in Business Banking under the Paycheck Protection Program (“PPP”). Refer to page 113 of the Firm’s 2020 Form 10-K for further information on the PPP.
(b)In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans. Prior-period amounts have been revised to conform with the current presentation.
(c)At June 30, 2021, March 31, 2021, December 31, 2020, September 30, 2020 and June 30, 2020, Home Lending loans held-for-sale and loans at fair value were $16.5 billion, $13.2 billion, $9.7 billion, $10.0 billion and $8.6 billion, respectively.
(d)Average Home Lending loans held-for sale and loans at fair value were $14.2 billion, $12.5 billion, $10.7 billion, $9.2 billion and $8.7 billion for the three months ended June 30, 2021, March 31, 2021, December 31, 2020, September 30, 2020 and June 30, 2020, respectively, and $13.3 billion and $12.2 billion for the six months ended June 30, 2021 and 2020, respectively.
(e)Prior-period amounts have been revised to conform with the current presentation.
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CONSUMER & COMMUNITY BANKING
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except ratio data)QUARTERLY TRENDSSIX MONTHS ENDED JUNE 30,
2Q21 Change2021 Change
2Q211Q214Q203Q202Q201Q212Q20202120202020
CREDIT DATA AND QUALITY STATISTICS
Nonaccrual loans (a)(b)(c)(d)$5,256 $5,507 $5,492 $5,144 $4,422 (5)%19 %$5,256 $4,422 19 %
Net charge-offs/(recoveries)
Consumer & Business Banking72 65 75 54 60 11 20 137 134 
Home Lending(79)(51)(50)(5)(55)NM(130)(127)(2)
Card755 983 767 1,028 1,178 (23)(36)1,738 2,491 (30)
Auto(16)26 25 45 NMNM10 93 (89)
Total net charge-offs/(recoveries)$732 $1,023 $817 $1,095 $1,278 (28)(43)$1,755 $2,591 (32)
Net charge-off/(recovery) rate
Consumer & Business Banking (e)0.59 %0.53 %0.60 %0.43 %0.56 %0.56 %0.74 %
Home Lending(0.19)(0.12)(0.11)0.02 (0.01)(0.16)(0.13)
Card2.24 2.97 2.17 2.92 3.33 2.60 3.28 
Auto (0.10)0.16 0.15 0.03 0.30 0.03 0.31 
Total net charge-off/(recovery) rate0.71 0.99 0.76 1.01 1.18 0.85 1.18 
30+ day delinquency rate (f)
Home Lending (g)1.08 %1.07 %1.15 %1.62 %1.30 %1.08 %1.30 %
Card1.01 1.40 1.68 1.57 1.71 1.01 1.71 
Auto0.42 0.42 0.69 0.54 0.54 0.42 0.54 
90+ day delinquency rate - Card (f)0.54 0.80 0.92 0.69 0.93 0.54 0.93 
Allowance for loan losses
Consumer & Business Banking $897 $1,022 $1,372 $1,372 $1,372 (12)(35)$897 $1,372 (35)
Home Lending630 1,238 1,813 2,685 2,957 (49)(79)630 2,957 (79)
Card12,500 14,300 17,800 17,800 17,800 (13)(30)12,500 17,800 (30)
Auto 817 892 1,042 1,044 1,044 (8)(22)817 1,044 (22)
Total allowance for loan losses$14,844 $17,452 $22,027 $22,901 $23,173 (15)(36)$14,844 $23,173 (36)
In the fourth quarter of 2020, the Firm realigned certain wealth management clients from AWM to CCB. Prior-period amounts have been revised to conform with the current presentation. Refer to Business segment changes on page 65 of the Firm’s 2020 Form 10-K for further information.
(a)At June 30, 2021, March 31, 2021, December 31, 2020, September 30, 2020 and June 30, 2020, nonaccrual loans excluded mortgage loans 90 or more days past due and insured by U.S. government agencies of $661 million, $458 million, $558 million, $851 million and $561 million, respectively. These amounts have been excluded based upon the government guarantee.
(b)In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans. Prior-period amounts have been revised to conform with the current presentation.
(c)Generally excludes loans that were under payment deferral programs offered in response to the COVID-19 pandemic. Beginning in the third quarter of 2020, includes loans to customers that have exited COVID-19 payment deferral programs and are 90 or more days past due, predominantly all of which were considered collateral-dependent at time of exit from COVID-19 payment deferral programs and charged down to the lower of amortized cost or fair value of the underlying collateral less costs to sell.
(d)Prior-period amounts have been revised to conform with the current presentation.
(e)At June 30, 2021, March 31, 2021, December 31, 2020, September 30, 2020 and June 30, 2020 included $16.7 billion, $23.4 billion, $19.2 billion, $20.3 billion and $19.9 billion of loans, respectively, under the PPP. Given that PPP loans are guaranteed by the SBA, the Firm does not expect to realize material credit losses on these loans. Refer to page 113 of the Firm’s 2020 Form 10-K for further information on the PPP.
(f)At June 30, 2021, March 31, 2021, December 31, 2020, September 30, 2020 and June 30, 2020, the principal balance of loans under payment deferral programs offered in response to the COVID-19 pandemic were as follows: (1) $5.2 billion, $8.1 billion, $9.1 billion, $10.2 billion and $18.2 billion in Home Lending, respectively; (2) $55 million, $105 million, $264 million, $368 million and $4.4 billion in Card, respectively; and (3) $89 million, $127 million, $376 million, $411 million and $12.3 billion in Auto, respectively. Loans that are performing according to their modified terms are generally not considered delinquent.
(g)At June 30, 2021, March 31, 2021, December 31, 2020, September 30, 2020 and June 30, 2020, excluded mortgage loans 30 or more days past due and insured by U.S. government agencies of $755 million, $557 million, $744 million, $1.1 billion and $826 million, respectively. These amounts have been excluded based upon the government guarantee.
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CONSUMER & COMMUNITY BANKING
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except ratio data and where otherwise noted)
QUARTERLY TRENDSSIX MONTHS ENDED JUNE 30,
2Q21 Change2021 Change
2Q211Q214Q203Q202Q201Q212Q20202120202020
BUSINESS METRICS
Number of:
Branches4,869 4,872 4,908 4,960 4,923 — %(1)%4,869 4,923 (1)%
Active digital customers (in thousands) (a)56,915 56,671 55,274 54,779 54,505 — 56,915 54,505 
Active mobile customers (in thousands) (b)42,896 41,872 40,899 40,164 39,044 10 42,896 39,044 10 
Debit and credit card sales volume (in billions)$344.3 $290.3 $299.4 $278.2 $237.6 19 45 $634.6 $503.6 26 
Consumer & Business Banking
Average deposits $1,028,459 $960,662 $907,884 $874,325 $821,624 25 $994,748 $773,297 29 
Deposit margin 1.28 %1.29 %1.41 %1.43 %1.52 %1.29 %1.77 %
Business banking origination volume (c)$2,180 $10,035 $722 $1,352 $23,042 (78)(91)$12,215 $24,533 (50)
Client investment assets (d)673,675 636,962 590,206 (g)529,196 494,390 636673,675 494,390 36 
Number of client advisors4,571 4,500 4,417 4,290 4,259 4,571 4,259 
Home Lending (in billions)
Mortgage origination volume by channel
Retail $22.7 $23.0 $20.1 $20.7 $18.0 (1)26 $45.7 $32.1 42 
Correspondent 16.9 16.3 12.4 8.3 6.2 173 33.2 20.2 64 
Total mortgage origination volume (e)$39.6 $39.3 $32.5 $29.0 $24.2 64 $78.9 $52.3 51 
Third-party mortgage loans serviced (period-end)463.9 443.2 447.3 454.8 482.4 (4)463.9 482.4 (4)
MSR carrying value (period-end)4.5 4.5 3.3 3.0 3.1 — 45 4.5 3.1 45 
Ratio of MSR carrying value (period-end) to third-party mortgage loans serviced (period-end)0.97 %1.02 %0.74 %0.66 %0.64 %0.97 %0.64 %
MSR revenue multiple (f)3.59 x3.78 x2.64 x2.28 x2.29 x3.59 x2.21 x
Credit Card
Credit card sales volume, excluding Commercial Card (in billions)$223.7 $183.7 $197.0 $178.1 $148.5 22 51 407.4 327.6 24 
Net revenue rate11.32 %11.53 %11.22 %10.96 %11.02 %11.43 %10.76 %
Auto
Loan and lease origination volume (in billions)$12.4 $11.2 $11.0 $11.4 $7.7 11 61 $23.6 $16.0 48 
Average auto operating lease assets19,608 20,300 20,810 21,684 22,579 (3)(13)19,952 22,830 (13)
In the fourth quarter of 2020, the Firm realigned certain wealth management clients from AWM to CCB. Prior-period amounts have been revised to conform with the current presentation. Refer to Business segment changes on page 65 of the Firm’s 2020 Form 10-K for further information.
(a)Users of all web and/or mobile platforms who have logged in within the past 90 days.
(b)Users of all mobile platforms who have logged in within the past 90 days.
(c)Included $1.3 billion, $9.3 billion, $396 million and $21.5 billion of origination volume under the PPP for the three months ended June 30, 2021, March 31, 2021, September 30, 2020 and June 30, 2020, respectively, and $10.6 billion and $21.5 billion for the six months ended June 30, 2021 and 2020, respectively. There were no originations under the PPP for the three months ended December 31, 2020. Refer to page 113 of the Firm’s 2020 Form 10-K for further information on the PPP.
(d)Includes assets invested in managed accounts and J.P. Morgan mutual funds where AWM is the investment manager. Refer to AWM segment results on pages 20-22 for additional information.
(e)Firmwide mortgage origination volume was $44.9 billion, $43.2 billion, $37.0 billion, $36.2 billion and $28.3 billion for the three months ended June 30, 2021, March 31, 2021, December 31, 2020, September 30, 2020 and June 30, 2020, respectively, and $88.1 billion and $60.2 billion for the six months ended June 30, 2021 and 2020, respectively.
(f)Represents the ratio of MSR carrying value (period-end) to third-party mortgage loans serviced (period-end) divided by the ratio of annualized loan servicing-related revenue to third-party mortgage loans serviced (average).
(g)Prior-period amount has been revised to conform with the current presentation.
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CORPORATE & INVESTMENT BANK
FINANCIAL HIGHLIGHTS
(in millions, except ratio data)
QUARTERLY TRENDSSIX MONTHS ENDED JUNE 30,
2Q21 Change2021 Change
2Q211Q214Q203Q202Q201Q212Q20202120202020
INCOME STATEMENT
REVENUE
Investment banking fees$3,572 $2,988 $2,558 $2,165 $2,847 20 %25 %$6,560 $4,754 38 %
Principal transactions4,026 6,045 2,982 3,990 7,400 (33)(46)10,071 10,588 (5)
Lending- and deposit-related fees633 593 574 546 500 27 1,226 950 29 
Asset management, administration and commissions1,246 1,286 1,226 1,086 1,148 (3)2,532 2,409 
All other income435 176 462 331 409 147 611 499 22 
Noninterest revenue9,912 11,088 7,802 8,118 12,304 (11)(19)21,000 19,200 
Net interest income3,302 3,517 3,550 3,428 4,079 (6)(19)6,819 7,186 (5)
TOTAL NET REVENUE (a)13,214 14,605 11,352 11,546 16,383 (10)(19)27,819 26,386 
Provision for credit losses(79)(331)(581)(81)1,987 76 NM(410)3,388 NM
NONINTEREST EXPENSE
Compensation expense3,582 4,329 1,958 2,651 3,997 (17)(10)7,911 7,003 13 
Noncompensation expense2,941 2,775 2,981 3,181 2,815 5,716 5,764 (1)
TOTAL NONINTEREST EXPENSE6,523 7,104 4,939 5,832 6,812 (8)(4)13,627 12,767 
Income before income tax expense6,770 7,832 6,994 5,795 7,584 (14)(11)14,602 10,231 43 
Income tax expense1,785 2,092 1,645 1,486 2,133 (15)(16)3,877 2,795 39 
NET INCOME $4,985 $5,740 $5,349 $4,309 $5,451 (13)(9)$10,725 $7,436 44 
FINANCIAL RATIOS
ROE23 %27 %26 %21 %27 %25 %18 %
Overhead ratio49 49 44 51 42 49 48 
Compensation expense as percentage of total net revenue27 30 17 23 24 28 27 
REVENUE BY BUSINESS
Investment Banking$3,424 $2,851 $2,497 $2,087 $3,401 20 $6,275 $4,287 46 
Wholesale Payments1,453 1,392 1,427 1,332 1,387 2,845 2,801 
Lending229 265 193 333 270 (14)(15)494 620 (20)
Total Banking5,106 4,508 4,117 3,752 5,058 13 9,614 7,708 25 
Fixed Income Markets4,098 5,761 3,950 4,597 7,338 (29)(44)9,859 12,331 (20)
Equity Markets2,689 3,289 1,989 1,999 2,380 (18)13 5,978 4,617 29 
Securities Services1,088 1,050 1,053 1,029 1,097 (1)2,138 2,171 (2)
Credit Adjustments & Other (b)233 (3)243 169 510 NM(54)230 (441)NM
Total Markets & Securities Services8,108 10,097 7,235 7,794 11,325 (20)(28)18,205 18,678 (3)
TOTAL NET REVENUE$13,214 $14,605 $11,352 $11,546 $16,383 (10)(19)$27,819 $26,386 
In the fourth quarter of 2020, payment processing-only clients along with the associated revenue and expenses were realigned to CIB’s Wholesale Payments business from CCB and CB. Prior-period amounts have been revised to conform with the current presentation. Refer to Business segment changes on page 65 of the Firm’s 2020 Form 10-K for further information.
(a)Includes tax-equivalent adjustments, predominantly due to income tax credits related to alternative energy investments; income tax credits and amortization of the cost of investments in affordable housing projects; as well as tax-exempt income from municipal bonds of $763 million, $703 million, $655 million, $533 million and $591 million for the three months ended June 30, 2021, March 31, 2021, December 31, 2020, September 30, 2020 and June 30, 2020, respectively, and $1.5 billion and $1.2 billion for the six months ended June 30, 2021 and 2020, respectively. In the first quarter of 2021, in relation to the reclassification of certain deferred investment tax credits, prior-period tax-equivalent adjustment amounts have been revised to conform with the current presentation. Refer to footnote (a) on page 2 for further information.
(b)Consists primarily of centrally managed credit valuation adjustments (“CVA”), funding valuation adjustments (“FVA”) on derivatives, other valuation adjustments, and certain components of fair value option elected liabilities. Results are presented net of associated hedging activities and net of CVA and FVA amounts allocated to Fixed Income Markets and Equity Markets.
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CORPORATE & INVESTMENT BANK
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except ratio and headcount data)
QUARTERLY TRENDSSIX MONTHS ENDED JUNE 30,
2Q21 Change2021 Change
2Q211Q214Q203Q202Q201Q212Q20202120202020
SELECTED BALANCE SHEET DATA (period-end)
Total assets (a)$1,363,992 $1,355,123 $1,095,926 $1,088,282 $1,080,189 %26 %$1,363,992 $1,080,189 26 %
Loans:
Loans retained (b)144,764 134,134 133,296 126,841 140,770 144,764 140,770 
Loans held-for-sale and loans at fair value (c)(d)56,668 45,846 39,588 33,046 34,017 24 67 56,668 34,017 67 
Total loans 201,432 179,980 172,884 159,887 174,787 12 15 201,432 174,787 15 
Equity83,000 83,000 80,000 80,000 80,000 — 83,000 80,000 
SELECTED BALANCE SHEET DATA (average)
Total assets (a)$1,371,218 $1,293,864 $1,139,424 $1,099,618 $1,166,867 18 1,332,755 $1,124,389 19 
Trading assets - debt and equity instruments (d)469,625 464,692 442,443 425,789 421,953 11 467,172 410,229 14 
Trading assets - derivative receivables73,642 77,735 77,946 78,339 76,710 (5)(4)75,678 65,922 15 
Loans:
Loans retained (b)140,096 136,794 128,765 131,187 154,038 (9)138,454 141,438 (2)
Loans held-for-sale and loans at fair value (c)(d)52,376 45,671 36,228 30,205 33,538 15 56 49,042 34,374 43 
Total loans192,472 182,465 164,993 161,392 187,576 187,496 175,812 
Equity83,000 83,000 80,000 80,000 80,000 — 83,000 80,000 
Headcount 64,261 62,772 61,733 61,830 60,950 64,261 (j)60,950 
CREDIT DATA AND QUALITY STATISTICS
Net charge-offs/(recoveries)$(12)$(7)$88 $23 $204 (71)NM$(19)$259 NM
Nonperforming assets:
Nonaccrual loans:
Nonaccrual loans retained (e)783 842 1,008 1,178 1,195 (7)(34)783 1,195 (34)
Nonaccrual loans held-for-sale and loans at fair value (d)(f)1,187 1,266 1,662 2,111 1,510 (6)(21)1,187 1,510 (21)
Total nonaccrual loans 1,970 2,108 2,670 3,289 2,705 (7)(27)1,970 2,705 (27)
Derivative receivables481 284 56 140 108 69 345 481 108 345 
Assets acquired in loan satisfactions95 97 85 88 35 (2)171 95 35 171 
Total nonperforming assets 2,546 2,489 2,811 3,517 2,848 (11)2,546 2,848 (11)
Allowance for credit losses:
Allowance for loan losses1,607 1,982 2,366 2,863 3,039 (i)(19)(47)1,607 3,039 (47)
Allowance for lending-related commitments1,902 1,602 1,534 1,706 1,634 (i)19 16 1,902 1,634 16 
Total allowance for credit losses3,509 3,584 3,900 4,569 4,673 (2)(25)3,509 4,673 (25)
Net charge-off/(recovery) rate (b)(g)(0.03)%(0.02)%0.27 %0.07 %0.53 %(0.03)%0.37 %
Allowance for loan losses to period-end loans retained (b)1.11 1.48 1.77 2.26 2.16 (i)1.11 2.16 
Allowance for loan losses to period-end loans retained,
excluding trade finance and conduits (h)1.53 2.06 2.54 3.15 2.87 (i)1.53 2.87 
Allowance for loan losses to nonaccrual loans retained (b)(e)205 235 235 243 254 (i)205 254 
Nonaccrual loans to total period-end loans (d)0.98 1.17 1.54 2.06 1.55 0.98 1.55 
In the fourth quarter of 2020, payment processing-only clients along with the associated revenue and expenses were realigned to CIB’s Wholesale Payments business from CCB and CB. Prior-period amounts have been revised to conform with the current presentation. Refer to Business segment changes on page 65 of the Firm’s 2020 Form 10-K for further information.
(a)In the first quarter of 2021, the Firm reclassified certain deferred investment tax credits. Prior-period amounts have been revised to conform with the current presentation. Refer to footnote (a) on page 2 for further information.
(b)Loans retained includes credit portfolio loans, loans held by consolidated Firm-administered multi-seller conduits, trade finance loans, other held-for-investment loans and overdrafts.
(c)Loans held-for-sale and loans at fair value primarily reflect lending related positions originated and purchased in CIB Markets, including loans held for securitization.
(d)In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans and other assets. Prior-period amounts have been revised to conform with the current presentation.
(e)Allowance for loan losses of $180 million, $174 million, $278 million, $320 million and $340 million were held against nonaccrual loans at June 30, 2021, March 31, 2021, December 31, 2020, September 30, 2020 and June 30, 2020, respectively.
(f)At June 30, 2021, March 31, 2021, December 31, 2020, September 30, 2020 and June 30, 2020, nonaccrual loans excluded mortgage loans 90 or more days past due and insured by U.S. government agencies of $316 million, $340 million, $316 million, $297 million and $135 million, respectively. These amounts have been excluded based upon the government guarantee.
(g)Loans held-for-sale and loans at fair value were excluded when calculating the net charge-off/(recovery) rate.
(h)Management uses allowance for loan losses to period-end loans retained, excluding trade finance and conduits, a non-GAAP financial measure, to provide a more meaningful assessment of CIB’s allowance coverage ratio.
(i)Prior-period amounts have been revised to conform with the current presentation.
(j)During the six months ended June 30, 2021, 1,155 technology and risk management employees transferred from Corporate to CIB.
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CORPORATE & INVESTMENT BANK
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except where otherwise noted)
QUARTERLY TRENDSSIX MONTHS ENDED JUNE 30,
2Q21 Change2021 Change
2Q211Q214Q203Q202Q201Q212Q20202120202020
BUSINESS METRICS
Advisory$916 $680 $835 $428 $602 35 %52 %$1,596 $1,105 44 %
Equity underwriting1,063 1,056 718 732 977 2,119 1,308 62 
Debt underwriting1,593 1,252 1,005 1,005 1,268 27 26 2,845 2,341 22 
Total investment banking fees$3,572 $2,988 $2,558 $2,165 $2,847 20 25 $6,560 $4,754 38 
Client deposits and other third-party liabilities (average) (a)721,882 705,764 683,818 634,961 607,902 19 713,868 561,183 27 
Merchant processing volume (in billions) (b) 475.2 425.7 444.5 406.1 371.9 12 28 $900.9 $746.7 21 
Assets under custody (“AUC”) (period-end) (in billions)$32,122 $31,251 $30,980 $28,628 $27,447 17 $32,122 $27,447 17 
95% Confidence Level - Total CIB VaR (average) (c)
CIB trading VaR by risk type: (d)
Fixed income$39 $125 $106 $93 $129 (69)(70)
Foreign exchange 11 12 13 (45)(33)
Equities18 22 23 26 27 (18)(33)
Commodities and other22 33 36 33 32 (33)(31)
Diversification benefit to CIB trading VaR (e) (44)(90)(85)(76)(69)51 36 
CIB trading VaR (d)41 101 92 89 128 (59)(68)
Credit portfolio VaR (f)12 15 22 (25)(73)
Diversification benefit to CIB VaR (e)(6)(10)(13)(14)(23)40 74 
CIB VaR$41 $99 $91 $90 $127 (59)(68)
(a)Client deposits and other third-party liabilities pertain to the Wholesale Payments and Securities Services businesses.
(b)Represents total merchant processing volume across CIB, CCB and CB.
(c)Effective July 1, 2020, the Firm refined the scope of VaR to exclude certain asset-backed fair value option elected loans, and included them in other sensitivity-based measures to more effectively measure the risk from these loans. In the absence of this refinement, the average VaR for each of the following reported components would have been different by the following amounts: CIB fixed income of $2 million, $21 million, $28 million and $15 million, CIB trading VaR of $(1) million, $19 million, $24 million and $11 million, and CIB VaR of zero, $20 million, $24 million and $12 million for the three months ended June 30, 2021, March 31, 2021, December 31, 2020 and September 30, 2020, respectively.
(d)CIB trading VaR includes substantially all market-making and client-driven activities, as well as certain risk management activities in CIB, including credit spread sensitivity to CVA. Refer to VaR measurement on pages 137–139 of the Firm’s 2020 Form 10-K, and pages 66–68 of the Firm’s Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2021 for further information.
(e)Average portfolio VaR was less than the sum of the VaR of the components described above, which is due to portfolio diversification. The diversification effect reflects the fact that the risks were not perfectly correlated.
(f)Credit portfolio VaR includes the derivative CVA, hedges of the CVA and hedges of the retained loan portfolio, which are reported in principal transactions revenue. This VaR does not include the retained loan portfolio, which is not reported at fair value.
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COMMERCIAL BANKING
FINANCIAL HIGHLIGHTS
(in millions, except ratio data)
QUARTERLY TRENDSSIX MONTHS ENDED JUNE 30,
2Q21 Change2021 Change
2Q211Q214Q203Q202Q201Q212Q20202120202020
INCOME STATEMENT
REVENUE
Lending- and deposit-related fees $350 $331 $325 $304 $297 %18 %$681 $558 22 %
All other income 600 586 550 457 526 14 1,186 873 36 
Noninterest revenue 950 917 875 761 823 15 1,867 1,431 30 
Net interest income1,533 1,476 1,588 1,524 1,577 (3)3,009 3,134 (4)
TOTAL NET REVENUE (a)2,483 2,393 2,463 2,285 2,400 4,876 4,565 
Provision for credit losses(377)(118)(1,181)(147)2,431 (219)NM(495)3,441 NM
NONINTEREST EXPENSE
Compensation expense 484 482 460 492 430 — 13 966 902 
Noncompensation expense497 487 490 477 463 984 977 
TOTAL NONINTEREST EXPENSE981 969 950 969 893 10 1,950 1,879 
Income/(loss) before income tax expense/(benefit)1,879 1,542 2,694 1,463 (924)22 NM3,421 (755)NM
Income tax expense/(benefit)459 374 660 377 (243)23 NM833 (213)NM
NET INCOME/(LOSS)$1,420 $1,168 $2,034 $1,086 $(681)22 NM$2,588 $(542)NM
REVENUE BY PRODUCT
Lending$1,172 $1,168 $1,177 $1,138 $1,127 — $2,340 $2,081 12 
Wholesale payments 914 843 945 867 925 (1)1,757 1,903 (8)
Investment banking (b)370 350 318 260 256 45 720 491 47 
Other27 32 23 20 92 (16)(71)59 90 (34)
TOTAL NET REVENUE (a)$2,483 $2,393 $2,463 $2,285 $2,400 $4,876 $4,565 
Investment banking revenue, gross (c)$1,164 $1,129 $971 $840 $851 37 $2,293 $1,537 49 
REVENUE BY CLIENT SEGMENT
Middle Market Banking $1,009 $916 $947 $880 $870 10 16 $1,925 $1,813 
Corporate Client Banking 851 851 856 808 866 — (2)1,702 1,539 11 
Commercial Real Estate Banking599 604 630 576 566 (1)1,203 1,107 
Other24 22 30 21 98 (76)46 106 (57)
TOTAL NET REVENUE (a)$2,483 $2,393 $2,463 $2,285 $2,400 $4,876 $4,565 
FINANCIAL RATIOS
ROE23 %19 %36 %19 %(13)%21 %(6)%
Overhead ratio40 40 39 42 37 40 41 
In the fourth quarter of 2020, payment processing-only clients along with the associated revenue and expenses were realigned to CIB’s Wholesale Payments business from CCB and CB. Prior-period amounts have been revised to conform with the current presentation. Refer to Business segment changes on page 65 of the Firm’s 2020 Form 10-K for further information.
(a)Total net revenue included tax-equivalent adjustments from income tax credits related to equity investments in designated community development entities and in entities established for rehabilitation of historic properties, as well as tax-exempt income related to municipal financing activities of $78 million, $73 million, $107 million, $82 million and $80 million for the three months ended June 30, 2021, March 31, 2021, December 31, 2020, September 30, 2020 and June 30, 2020, respectively, and $151 million and $161 million for the six months ended June 30, 2021 and 2020, respectively. In the first quarter of 2021, in relation to the reclassification of certain deferred investment tax credits, prior-period tax-equivalent adjustment amounts have been revised to conform with the current presentation. Refer to footnote (a) on page 2 for further information.
(b)Includes CB’s share of revenue from investment banking products sold to CB clients through the CIB.
(c)Refer to page 65 of the Firm’s 2020 Form 10-K for discussion of revenue sharing.
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COMMERCIAL BANKING
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except headcount and ratio data)QUARTERLY TRENDSSIX MONTHS ENDED JUNE 30,
2Q21 Change2021 Change
2Q211Q214Q203Q202Q201Q212Q20202120202020
SELECTED BALANCE SHEET DATA (period-end)
Total assets (a)$226,022 $223,583  $228,911 $228,583 $235,034 %(4)%$226,022 $235,034 (4)%
Loans:
Loans retained200,929 202,975 207,880 214,352 223,192 (1)(10)200,929 223,192 (10)
Loans held-for-sale and loans at fair value3,381 2,884 2,245 349 917 17 269 3,381 917 269 
Total loans$204,310 $205,859 $210,125 $214,701 $224,109 (1)(9)$204,310 $224,109 (9)
Equity24,000 24,000 22,000 22,000 22,000 — 24,000 22,000 
Period-end loans by client segment
Middle Market Banking (b)$59,314 $59,983 $61,115 $61,812 $64,211 (1)(8)$59,314  $64,211 (8)
Corporate Client Banking44,866 45,540 47,420 49,857 56,182 (1)(20)44,866 56,182 (20)
Commercial Real Estate Banking 99,858 100,035 101,146 102,484 103,117 — (3)99,858 103,117 (3)
Other272 301 444 548 599 (10)(55)272 599 (55)
Total loans (b)$204,310 $205,859 $210,125 $214,701 $224,109 (1)(9)$204,310  $224,109 (9)
SELECTED BALANCE SHEET DATA (average)
Total assets (a)$226,562 $225,574 $227,431 $231,691 $247,512 — (8)$226,071 $236,792 (5)
Loans:
Loans retained202,102 204,164 210,621 217,498 233,044 (1)(13)203,127 221,516 (8)
Loans held-for-sale and loans at fair value3,150 2,578 1,554 629 502 22 NM2,866 1,167 146 
Total loans$205,252 $206,742 $212,175 $218,127 $233,546 (1)(12)$205,993 $222,683 (7)
Client deposits and other third-party liabilities290,250 290,992 276,694 248,289 236,968 — 22 290,619 212,888 37 
Equity24,000 24,000 22,000 22,000 22,000 — 24,000 22,000 
Average loans by client segment
Middle Market Banking $61,698 $60,011 $60,869 $63,029 $66,279 (7)$60,859 $61,162 — 
Corporate Client Banking 43,440 45,719 48,825 51,608 63,308 (5)(31)44,573 58,170 (23)
Commercial Real Estate Banking 99,864 100,661 101,969 102,905 103,516 (1)(4)100,260 102,521 (2)
Other250 351 512 585 443 (29)(44)301 830 (64)
Total loans$205,252 $206,742 $212,175 $218,127 $233,546 (1)(12)$205,993 $222,683 (7)
Headcount12,163 11,748 11,675 11,704 11,802 12,163 11,802 
CREDIT DATA AND QUALITY STATISTICS
Net charge-offs/(recoveries)$$29 $162 $60 $79 (90)(96)$32 $179 (82)
Nonperforming assets
Nonaccrual loans:
Nonaccrual loans retained (c)1,006 1,134  1,286 1,468  1,252 (e)(11)(20)1,006 1,252 (20)
Nonaccrual loans held-for-sale and loans  
at fair value—  120 85  125 (e)NM(98)125 (98)
Total nonaccrual loans1,008 1,134 1,406 1,553 1,377 (11)(27)1,008 1,377 (27)
Assets acquired in loan satisfactions17 24 24 24 24 (29)(29)17 24 (29)
Total nonperforming assets1,025 1,158 1,430 1,577 1,401 (11)(27)1,025 1,401 (27)
Allowance for credit losses:
Allowance for loan losses2,589 3,086  3,335 4,466  4,730 (e)(16)(45)2,589 4,730 (45)
Allowance for lending-related commitments870 753  651 864  807 (e)16 870 807 
Total allowance for credit losses3,459 3,839 3,986 5,330 5,537 (10)(38)3,459 5,537 (38)
Net charge-off/(recovery) rate (d)0.01 %0.06 %0.31 %0.11 %0.14 %0.03 %0.16 %
Allowance for loan losses to period-end loans retained1.29 1.52  1.60 2.08  2.12 (e)1.29 2.12 
Allowance for loan losses to nonaccrual loans retained (c)257 272  259 304  378 (e)257 378 
Nonaccrual loans to period-end total loans0.49 0.55 0.67 0.72 0.61 0.49 0.61 

(a)In the first quarter of 2021, the Firm reclassified certain deferred investment tax credits. Prior-period amounts have been revised to conform with the current presentation. Refer to footnote (a) on page 2 for further information.
(b)At June 30, 2021, March 31, 2021, December 31, 2020, September 30, 2020 and June 30, 2020, total loans included $5.0 billion, $7.4 billion, $6.6 billion, $6.6 billion and $6.5 billion of loans, respectively, under the PPP, of which $4.9 billion, $7.2 billion, $6.4 billion, $6.4 billion and $6.3 billion was in Middle Market Banking. Refer to page 113 of the Firm’s 2020 Form 10-K for further information on the PPP.
(c)Allowance for loan losses of $188 million, $227 million, $273 million, $367 million and $287 million was held against nonaccrual loans retained at June 30, 2021, March 31, 2021, December 31, 2020, September 30, 2020 and June 30, 2020, respectively.
(d)Loans held-for-sale and loans at fair value were excluded when calculating the net charge-off/(recovery) rate.
(e)Prior-period amounts have been revised to conform with the current presentation.
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ASSET & WEALTH MANAGEMENT
FINANCIAL HIGHLIGHTS
(in millions, except ratio and headcount data)
QUARTERLY TRENDSSIX MONTHS ENDED JUNE 30,
2Q21 Change2021 Change
2Q211Q214Q203Q202Q201Q212Q20202120202020
INCOME STATEMENT
REVENUE
Asset management, administration and commissions $3,019 $2,888 $2,892 $2,646 $2,489 %21 %$5,907 $5,072 16 %
All other income 146 258 87 93 86 (43)70 404 32 NM
Noninterest revenue 3,165 3,146 2,979 2,739 2,575 23 6,311 5,104 24 
Net interest income942 931 888 815 855 10 1,873 1,715 
TOTAL NET REVENUE4,107 4,077 3,867 3,554 3,430 20 8,184 6,819 20 
Provision for credit losses(10)(121)(2)(52)223 92 NM(131)317 NM
NONINTEREST EXPENSE
Compensation expense 1,356 1,389 1,323 1,232 1,178 (2)15 2,745 2,404 14 
Noncompensation expense 1,230 1,185 1,433 1,211 1,145 2,415 2,354 
TOTAL NONINTEREST EXPENSE2,586 2,574 2,756 2,443 2,323 — 11 5,160 4,758 
Income before income tax expense1,531 1,624 1,113 1,163 884 (6)73 3,155 1,744 81 
Income tax expense378 380 327 287 223 (1)70 758 414 83 
NET INCOME$1,153 $1,244 $786 $876 $661 (7)74 $2,397 $1,330 80 
REVENUE BY LINE OF BUSINESS
Asset Management $2,236 $2,185 $2,210 $1,924 $1,780 26 $4,421 $3,520 26 
Global Private Bank (a)
1,871 1,892 1,657 1,630 1,650 (1)13 3,763 3,299 14 
TOTAL NET REVENUE $4,107 $4,077 $3,867 $3,554 $3,430 20 $8,184 $6,819 20 
FINANCIAL RATIOS
ROE32 %35 %29 %32 %24 %34 %25 %
Overhead ratio63 63 71 69 68 63 70 
Pretax margin ratio:
Asset Management37 35 31 30 30 36 27 
Global Private Bank (a)38 45 26 35 21 41 24 
Asset & Wealth Management37 40 29 33 26 39 26 
Headcount20,866 20,578 20,683 21,058 21,273 (2)20,866 21,273 (2)
Number of Global Private Bank client advisors (a)2,435 2,462 2,462 2,520 2,409 (1)2,435 2,409 
In the fourth quarter of 2020, the Firm realigned certain wealth management clients from AWM to CCB. Prior-period amounts have been revised to conform with the current presentation. Refer to Business segment changes on page 65 of the Firm’s 2020 Form 10-K for further information.
(a)In the first quarter of 2021, the Wealth Management business was renamed Global Private Bank.
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ASSET & WEALTH MANAGEMENT
FINANCIAL HIGHLIGHTS, CONTINUED
(in millions, except ratio data)
QUARTERLY TRENDSSIX MONTHS ENDED JUNE 30,
2Q21 Change2021 Change
2Q211Q214Q203Q202Q201Q212Q20202120202020
SELECTED BALANCE SHEET DATA (period-end)
Total assets$217,284 $213,088 $203,384 (a)$187,858 (a)$176,782 (a)%23 %$217,284 $176,782 (a)23 %
Loans198,683 192,256 186,608 172,695 162,904 22 198,683 162,904 22 
Deposits217,488 217,460 198,755 166,049 160,993 — 35 217,488 160,993 35 
Equity14,000 14,000 10,500 10,500 10,500 — 33 14,000 10,500 33 
SELECTED BALANCE SHEET DATA (average)
Total assets$214,384 $207,505 $193,026 (a)$181,850 (a)$175,887 (a)22 $210,963 $175,361 (a)20 
Loans195,171 188,726 176,758 167,645 161,196 21 191,966 160,355 20 
Deposits219,699 206,562 180,348 162,589 160,102 37 213,167 152,336 40 
Equity14,000 14,000 10,500 10,500 10,500 — 33 14,000 10,500 33 
CREDIT DATA AND QUALITY STATISTICS
Net charge-offs$12 $11 $(16)$$(2)NM$23 $— NM
Nonaccrual loans (a)792 917 964 970 771 (14)792 771 
Allowance for credit losses:
Allowance for loan losses458 479 598 580 646 (4)(29)458 646 (29)
Allowance for lending-related commitments25 25 38 41 28 — (11)25 28 (11)
Total allowance for credit losses483 504 636 621 674 (4)(28)483 674 (28)
Net charge-off/(recovery) rate0.02 %0.02 %(0.04)%— %— %0.02 %— %
Allowance for loan losses to period-end loans0.23 0.25 0.32 0.34 0.40 0.23 0.40 
Allowance for loan losses to nonaccrual loans58 52 (a)62 (a)60 (a)84 58 84 
Nonaccrual loans to period-end loans0.40 0.48 (a)0.52 (a)0.56 (a)0.47 0.40 0.47 
In the fourth quarter of 2020, the Firm realigned certain wealth management clients from AWM to CCB. Prior-period amounts have been revised to conform with the current presentation. Refer to Business segment changes on page 65 of the Firm’s 2020 Form 10-K for further information.
(a)Prior-period amounts have been revised to conform with the current presentation.
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ASSET & WEALTH MANAGEMENT
FINANCIAL HIGHLIGHTS, CONTINUED
(in billions)
Jun 30, 2021
ChangeSIX MONTHS ENDED JUNE 30,
Jun 30,Mar 31,Dec 31,Sep 30,Jun 30,Mar 31,Jun 30,2021 Change
CLIENT ASSETS2021202120202020202020212020202120202020
Assets by asset class
Liquidity $698 $686 $641 $674 $704 %(1)%$698 $704 (1)%
Fixed income 688 662 671 650 618 11 688 618 11 
Equity725 661 595 499 448 10 62 725 448 62 
Multi-asset702 669 656 593 566 24 702 566 24 
Alternatives174 155 153 144 140 12 24 174 140 24 
TOTAL ASSETS UNDER MANAGEMENT2,987 2,833 2,716 2,560 2,476 21 2,987 2,476 21 
Custody/brokerage/administration/deposits1,057 995 936 810 765 38 1,057 765 38 
TOTAL CLIENT ASSETS (a)$4,044 $3,828 $3,652 $3,370 $3,241 25 $4,044 $3,241 25 
Assets by client segment
Private Banking$752 $718 $689 $650 $631 19 $752 $631 19 
Global Institutional (b)1,383 1,320 1,273 1,245 1,228 13 1,383 1,228 13 
Global Funds (b)852 795 754 665 617 38 852 617 38 
TOTAL ASSETS UNDER MANAGEMENT$2,987 $2,833 $2,716 $2,560 $2,476 21 $2,987 $2,476 21 
Private Banking$1,755 $1,664 $1,581 $1,422 $1,360 29 $1,755 $1,360 29 
Global Institutional (b)1,430 1,362 1,311 1,278 1,259 14 1,430 1,259 14 
Global Funds (b)859 802 760 670 622 38 859 622 38 
TOTAL CLIENT ASSETS (a)$4,044 $3,828 $3,652 $3,370 $3,241 25 $4,044 $3,241 25 
Assets under management rollforward
Beginning balance$2,833 $2,716 $2,560 $2,476 $2,210 $2,716 $2,328 
Net asset flows:
Liquidity 15 44 (36)(30)93 59 170 
Fixed income 17 22 18 25 18 
Equity20 31 14 11 51 10 
Multi-asset10 (1)(2)(4)
Alternatives10 13 
Market/performance/other impacts90 25 159 82 143 115 (49)
Ending balance$2,987 $2,833 $2,716 $2,560 $2,476 $2,987 $2,476 
Client assets rollforward
Beginning balance$3,828 $3,652 $3,370 $3,241 $2,891 $3,652 $3,089 
Net asset flows75 130 39 11 135 205 226 
Market/performance/other impacts141 46 243 118 215 187 (74)
Ending balance$4,044 $3,828 $3,652 $3,370 $3,241 $4,044 $3,241 
In the fourth quarter of 2020, the Firm realigned certain wealth management clients from AWM to CCB. Prior-period amounts have been revised to conform with the current presentation. Refer to Business segment changes on page 65 of the Firm’s 2020 Form 10-K for further information.
(a)Includes CCB client investment assets invested in managed accounts and J.P. Morgan mutual funds where AWM is the investment manager.
(b)In the first quarter of 2021, Institutional and Retail client segments were renamed to Global Institutional and Global Funds, respectively. This did not result in a change to the clients within either client segment.
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CORPORATE
FINANCIAL HIGHLIGHTS
(in millions, except headcount data)
QUARTERLY TRENDSSIX MONTHS ENDED JUNE 30,
2Q21 Change2021 Change
2Q211Q214Q203Q202Q201Q212Q20202120202020
INCOME STATEMENT
REVENUE
Principal transactions$(8)$272 $273 $87 $(2)NM(300)%$264 $(115)NM
Investment securities gains/(losses)(155)14 70 466 26 NMNM(141)259 NM
All other income (45)96 249 (210)(91)NM51 51 120 (58)
Noninterest revenue(208)382 592 343 (67)NM(210)174 264 (34)
Net interest income (961)(855)(841)(682)(687)(12)(40)(1,816)(852)(113)
TOTAL NET REVENUE (a)(1,169)(473)(249)(339)(754)(147)(55)(1,642)(588)(179)
Provision for credit losses49 16 (42)96 206 NM65 12 442 
NONINTEREST EXPENSE515 876 361 719 147 (41)250 1,391 293 375 
Income/(loss) before income tax expense/(benefit)(1,733)(1,365)(568)(1,154)(905)(27)(91)(3,098)(893)(247)
Income tax expense/(benefit)(489)(785)(210)(455)(337)38 (45)(1,274)(200)NM
NET INCOME/(LOSS)$(1,244)$(580)$(358)$(699)$(568)(114)(119)$(1,824)$(693)(163)
MEMO:
TOTAL NET REVENUE
Treasury and Chief Investment Office (“CIO”)
(1,081)(705)(623)(243)(671)(53)(61)(1,786)(502)(256)
Other Corporate(88)232 374 (96)(83)NM(6)144 (86)NM
TOTAL NET REVENUE$(1,169)$(473)$(249)$(339)$(754)(147)(55)$(1,642)$(588)(179)
NET INCOME/(LOSS)
Treasury and CIO(956)(675)(587)(349)(550)(42)(74)(1,631)(467)(249)
Other Corporate(288)95 229 (350)(18)NMNM(193)(226)15 
TOTAL NET INCOME/(LOSS)$(1,244)$(580)$(358)$(699)$(568)(114)(119)$(1,824)$(693)(163)
SELECTED BALANCE SHEET DATA (period-end)
Total assets$1,382,653 $1,409,564 $1,359,831 $1,253,275 $1,221,980 (2)13 $1,382,653 $1,221,980 13 
Loans1,530 1,627 1,657 1,569 1,670 (6)(8)1,530 1,670 (8)
Headcount 37,520 38,168 38,366 38,861 38,920 (2)(4)37,520 (d)38,920 (4)
SUPPLEMENTAL INFORMATION
TREASURY and CIO
Investment securities gains/(losses)$(155)$14 $70 $466 $26 NMNM$(141)$259 NM
Available-for-sale securities (average) 342,338 372,443 410,803 442,943 426,470 (8)(20)357,307 399,712 (11)
Held-to-maturity securities (average) (b)240,696 207,957 155,525 103,596 71,713 16 236 224,417 59,193 279 
Investment securities portfolio (average)$583,034 $580,400 $566,328 $546,539 $498,183 — 17 $581,724 $458,905 27 
Available-for-sale securities (period-end) 230,127 377,911 386,065 387,663 483,752 (39)(52)230,127 483,752 (52)
Held-to-maturity securities, net of allowance for credit losses (period-end) (b)341,476 217,452 201,821 141,553 72,908 57 368 341,476 72,908 368 
Investment securities portfolio, net of allowance for credit losses (period-end) (c)$571,603 $595,363 $587,886 $529,216 $556,660 (4)$571,603 $556,660 
(a)Included tax-equivalent adjustments, driven by tax-exempt income from municipal bonds, of $66 million, $67 million, $55 million, $62 million and $63 million for the three months ended June 30, 2021, March 31, 2021, December 31, 2020, September 30, 2020 and June 30, 2020, respectively, and $133 million and $124 million for the six months ended June 30, 2021 and 2020, respectively.
(b)During the second quarter of 2021 and the full year 2020, the Firm transferred $104.5 billion and $164.2 billion of investment securities, respectively, from AFS to HTM for capital management purposes.
(c)At June 30, 2021, March 31, 2021, December 31, 2020, September 30, 2020 and June 30, 2020, the allowance for credit losses on investment securities was $87 million, $94 million, $78 million, $120 million and $23 million, respectively.
(d)During the six months ended June 30, 2021, 1,155 technology and risk management employees transferred from Corporate to CIB.


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CREDIT-RELATED INFORMATION
(in millions)
Jun 30, 2021
Change
Jun 30,Mar 31,Dec 31,Sep 30,Jun 30,Mar 31,Jun 30,
2021202120202020202020212020
CREDIT EXPOSURE
Consumer, excluding credit card loans (a)
Loans retained$297,731 $302,392 $302,127 $305,106 $307,005 (2)%(3)%
Loans held-for-sale and loans at fair value (b)31,954 22,516 16,452 16,992 16,193 42 97 
Total consumer, excluding credit card loans329,685 324,908 318,579 322,098 323,198 
Credit card loans
Loans retained141,079 131,772 143,432 139,590 141,656 — 
Loans held-for-sale723 721 784 787 — — NM
Total credit card loans141,802 132,493 144,216 140,377 141,656 — 
Total consumer loans 471,487 457,401 462,795 462,475 464,854 
Wholesale loans (c)
Loans retained524,855 514,478 514,947 500,841 516,787 
Loans held-for-sale and loans at fair value (b)44,612 39,428 35,111 26,424 27,741 13 61 
Total wholesale loans 569,467 553,906 550,058 527,265 544,528 
Total loans 1,040,954 1,011,307 1,012,853 989,740 1,009,382 
Derivative receivables70,711 73,119 79,630 76,626 74,846 (3)(6)
Receivables from customers (d)59,609 58,180 47,710 30,847 22,403 166 
Total credit-related assets 1,171,274 1,142,606 1,140,193 1,097,213 1,106,631 
Lending-related commitments
Consumer, excluding credit card 56,875 56,245 57,319 (h)46,425 45,348 25 
Credit card (e)682,531 674,367 658,506 662,860 673,836 
Wholesale (b)502,616 481,244 449,863 441,235 413,357 22 
Total lending-related commitments1,242,022 1,211,856 1,165,688 1,150,520 1,132,541 10 
Total credit exposure $2,413,296 $2,354,462 $2,305,881 $2,247,733 $2,239,172 
Memo: Total by category
Consumer exposure (b)(f)$1,210,893 $1,188,013 $1,178,620 $1,171,760 $1,184,038 
Wholesale exposures (b)(g)1,202,403 1,166,449 1,127,261 1,075,973 1,055,134 14 
Total credit exposure$2,413,296 $2,354,462 $2,305,881 $2,247,733 $2,239,172 
(a)Includes scored loans held in CCB, scored mortgage and home equity loans held in AWM, and scored mortgage loans held in CIB and Corporate.
(b)In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans, which resulted in a corresponding reclassification of certain off-balance sheet commitments. Prior-period amounts have been revised to conform with the current presentation.
(c)Includes loans held in CIB, CB, AWM, Corporate as well as risk-rated loans held in CCB including business banking and auto dealer for which the wholesale methodology is applied when determining the allowance for loan losses.
(d)Receivables from customers reflect held-for-investment margin loans to brokerage clients in CIB, CCB and AWM; these are reported within accrued interest and accounts receivable on the Consolidated balance sheets.
(e)Also includes commercial card lending-related commitments primarily in CB and CIB.
(f)Represents total consumer loans and lending-related commitments.
(g)Represents total wholesale loans, lending-related commitments, derivative receivables, and receivables from customers.
(h)Prior-period amount has been revised to conform with the current presentation.
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CREDIT-RELATED INFORMATION, CONTINUED
(in millions, except ratio data)
Jun 30, 2021
Change
Jun 30,Mar 31,Dec 31,Sep 30,Jun 30,Mar 31,Jun 30,
2021202120202020202020212020
NONPERFORMING ASSETS (a)
Consumer nonaccrual loans
   Loans retained $5,183 $5,382 $5,464 $5,047 (e)$4,246 (4)%22 %
   Loans held-for-sale and loans at fair value (b)475 608 1,003 1,358 1,001 (22)(53)
Total consumer nonaccrual loans5,658 5,990 6,467 6,405 5,247 (6)
Wholesale nonaccrual loans
Loans retained2,698 3,015 3,318 3,745 3,423 (11)(21)
Loans held-for-sale and loans at fair value (b)716 701 788 852 649 10 
Total wholesale nonaccrual loans 3,414 3,716 4,106 4,597 4,072 (8)(16)
Total nonaccrual loans (c)9,072 9,706 10,573 11,002 9,319 (7)(3)
Derivative receivables 481 284 56 140 108 69 345 
Assets acquired in loan satisfactions249 267 277 320 288 (7)(14)
Total nonperforming assets 9,802 10,257 10,906 11,462 9,715 (4)
Wholesale lending-related commitments (b)(d) 851 800 577 607 765 11 
Total nonperforming exposure $10,653 $11,057 $11,483 $12,069 $10,480 (4)
NONACCRUAL LOAN-RELATED RATIOS (c)
Total nonaccrual loans to total loans (b)0.87 %0.96 %1.04 %1.11 %0.92 %
Total consumer, excluding credit card nonaccrual loans to
total consumer, excluding credit card loans (b)1.72 1.84 2.03 1.99 (e)1.62 
Total wholesale nonaccrual loans to total
wholesale loans (b)0.60 0.67 0.75 0.87 0.75 
(a)At June 30, 2021, March 31, 2021, December 31, 2020, September 30, 2020 and June 30, 2020, nonperforming assets excluded: (1) mortgage loans 90 or more days past due and insured by U.S. government agencies of $977 million, $798 million, $874 million, $1.1 billion and $696 million, respectively; and (2) real estate owned (“REO”) insured by U.S. government agencies of $7 million, $8 million, $9 million, $10 million and $13 million, respectively. Prior-period amounts of mortgage loans 90 or more days past due and insured by U.S. government agencies excluded from nonperforming assets have been revised to conform with the current presentation, refer to footnote (b) below for additional information. These amounts have been excluded based upon the government guarantee. In addition, the Firm’s policy is generally to exempt credit card loans from being placed on nonaccrual status as permitted by regulatory guidance. Refer to Note 12 of the Firm’s 2020 Form 10-K for additional information on the Firm’s credit card nonaccrual and charge-off policies.
(b)In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans, which resulted in a corresponding reclassification of certain off-balance sheet commitments. Prior-period amounts have been revised to conform with the current presentation.
(c)Generally excludes loans that were under payment deferral or other assistance, including amendments or waivers of financial covenants, in response to the COVID-19 pandemic.
(d)Represents commitments that are risk rated as nonaccrual.
(e)Prior-period amounts have been revised to conform with the current presentation.
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CREDIT-RELATED INFORMATION, CONTINUED
(in millions, except ratio data)
QUARTERLY TRENDSSIX MONTHS ENDED JUNE 30,
2Q21 Change2021 Change
2Q211Q214Q203Q202Q201Q212Q20202120202020
SUMMARY OF CHANGES IN THE ALLOWANCES
ALLOWANCE FOR LOAN LOSSES
Beginning balance$23,001 $28,328 $30,814 $31,591 $23,244 (19)%(1)%$28,328 $17,295 64 %
Net charge-offs:
Gross charge-offs1,188 1,468 1,471 1,586 1,877 (19)(37)2,656 3,779 (30)
Gross recoveries collected(454)(411)(421)(406)(317)(10)(43)(865)(750)(15)
Net charge-offs734 1,057 1,050 1,180 1,560 (31)(53)1,791 3,029 (41)
Provision for loan losses(2,759)(4,279)(1,433)400 9,906 (b)36 NM(7,038)17,324 (b)NM
Other(8)(3)NMNM— 
Ending balance$19,500 $23,001 $28,328 $30,814 $31,591 (15)(38)$19,500 $31,591 (38)
ALLOWANCE FOR LENDING-RELATED COMMITMENTS
Beginning balance$2,516 $2,409 $2,823 $2,710 $2,147 17 $2,409 $1,289 87 
Provision for lending-related commitments481 107 (414)114 563 (b)350 (15)588 1,421 (b)(59)
Other— — (1)— NMNM— NM
Ending balance$2,998 $2,516 $2,409 $2,823 $2,710 19 11 $2,998 $2,710 11 
Total allowance for credit losses (a)$22,498 $25,517 $30,737 $33,637 $34,301 (12)(34)$22,498 $34,301 (34)
NET CHARGE-OFF/(RECOVERY) RATES
Consumer retained, excluding credit card loans (0.04)%0.03 %0.05 %0.08 %0.11 %(0.01)%0.05 %
Credit card retained loans2.24 2.97 2.17 2.92 3.33 2.60 3.28 
Total consumer retained loans0.67 0.93 0.72 0.97 1.14 0.80 1.14 
Wholesale retained loans0.01 0.04 0.19 0.07 0.22 0.02 0.18 
Total retained loans 0.31 0.45 0.44 0.49 0.64 0.38 0.63 
Memo: Average retained loans
Consumer retained, excluding credit card loans$298,823 $302,055 $303,421 $306,201 $304,179 (1)(2)$300,430 $299,169 — 
Credit card retained loans135,430 134,155 140,459 140,200 142,377 (5)134,796 152,518 (12)
Total average retained consumer loans434,253 436,210 443,880 446,401 446,556 — (3)435,226 451,687 (4)
Wholesale retained loans519,902 515,858 503,249 504,449 540,248 (4)517,892 516,032 — 
Total average retained loans$954,155 $952,068 $947,129 $950,850 $986,804 — (3)$953,118 $967,719 (2)
(a)At June 30, 2021, March 31, 2021, December 31, 2020, September 30, 2020 and June 30, 2020 excludes allowance for credit losses on investment securities of $87 million, $94 million, $78 million, $120 million and $23 million, respectively.
(b)Prior-period amounts have been revised to conform with the current presentation.
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CREDIT-RELATED INFORMATION, CONTINUED
(in millions, except ratio data)
Jun 30, 2021
Change
Jun 30,Mar 31,Dec 31,Sep 30,Jun 30,Mar 31,Jun 30,
2021202120202020202020212020
ALLOWANCE COMPONENTS AND RATIOS
ALLOWANCE FOR LOAN LOSSES
Consumer, excluding credit card
Asset-specific (a)$(557)$(348)$(7)$228 $263 (60)%NM
Portfolio-based2,455 3,030 3,643 4,274 4,609 (19)(47)%
Total consumer, excluding credit card1,898 2,682 3,636 4,502 4,872 (29)(61)
Credit card
Asset-specific (b)443 522 633 652 642 (15)(31)
Portfolio-based12,057 13,778 17,167 17,148 17,158 (12)(30)
Total credit card12,500 14,300 17,800 17,800 17,800 (13)(30)
Total consumer14,398 16,982 21,436 22,302 22,672 (15)(36)
Wholesale
Asset-specific (c)488 529 682 792 757 (8)(36)
Portfolio-based4,614 5,490 6,210 7,720 8,162 (g)(16)(43)
Total wholesale5,102 6,019 6,892 8,512 8,919 (15)(43)
Total allowance for loan losses19,500 23,001 28,328 30,814 31,591 (15)(38)
Allowance for lending-related commitments2,998 2,516 2,409 2,823 2,710 (g)19 11 
Total allowance for credit losses (d)$22,498 $25,517 $30,737 $33,637 $34,301 (12)(34)
CREDIT RATIOS
Consumer, excluding credit card allowance, to total
consumer, excluding credit card retained loans0.64 %0.89 %1.20 %1.48 %1.59 %
Credit card allowance to total credit card retained loans8.86 10.85 12.41 12.75 12.57 
Wholesale allowance to total wholesale retained loans0.97 1.17 1.34 1.70 1.73 (g)
Wholesale allowance to total wholesale retained loans,
excluding trade finance and conduits (e)1.05 1.26 1.45 1.83 1.84 (g)
Total allowance to total retained loans2.02 2.42 2.95 3.26 3.27 
Consumer, excluding credit card allowance, to consumer,
excluding credit card retained nonaccrual loans (f)37 50 67 89 (g)115 
Total allowance, excluding credit card allowance, to retained
 nonaccrual loans, excluding credit card nonaccrual loans (f)89 104 120 148 180 (g)
Wholesale allowance to wholesale retained nonaccrual loans189 200 208 227 261 (g)
Total allowance to total retained nonaccrual loans247 274 323 350 (g)412 
(a)Includes collateral dependent loans, including those considered troubled debt restructurings (“TDRs”) and those for which foreclosure is deemed probable, modified PCD loans, and non-collateral dependent loans that have been modified or are reasonably expected to be modified in a TDR.
(b)The asset-specific credit card allowance for loan losses relates to loans that have been modified or are reasonably expected to be modified in a TDR; the Firm calculates this allowance based on the loans’ original contractual interest rates and does not consider any incremental penalty rates.
(c)Includes risk-rated loans that have been placed on nonaccrual status and loans that have been modified or are reasonably expected to be modified in a TDR.
(d)At June 30, 2021, March 31, 2021, December 31, 2020, September 30, 2020 and June 30, 2020 excludes allowance for credit losses on investment securities of $87 million, $94 million, $78 million, $120 million and $23 million, respectively.
(e)Management uses allowance for loan losses to period-end loans retained, excluding CIB’s trade finance and conduits, a non-GAAP financial measure, to provide a more meaningful assessment of the wholesale allowance coverage ratio.
(f)Refer to footnote (a) on page 25 for information on the Firm’s nonaccrual policy for credit card loans.
(g)Prior-period amounts have been revised to conform with the current presentation.
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NON-GAAP FINANCIAL MEASURES
Non-GAAP Financial Measures
(a)In addition to analyzing the Firm’s results on a reported basis, management reviews Firmwide results, including the overhead ratio, on a “managed” basis; these Firmwide managed basis results are non-GAAP financial measures. The Firm also reviews the results of the lines of business on a managed basis. The Firm’s definition of managed basis starts, in each case, with the reported U.S. GAAP results and includes certain reclassifications to present total net revenue for the Firm (and each of the reportable business segments) on an FTE basis. Accordingly, revenue from investments that receive tax credits and tax-exempt securities is presented in the managed results on a basis comparable to taxable investments and securities. These financial measures allow management to assess the comparability of revenue from year-to-year arising from both taxable and tax-exempt sources. The corresponding income tax impact related to tax-exempt items is recorded within income tax expense. These adjustments have no impact on net income as reported by the Firm as a whole or by the lines of business.
(b)Pre-provision profit is a non-GAAP financial measure which represents total net revenue less total noninterest expense. The Firm believes that this financial measure is useful in assessing the ability of a lending institution to generate income in excess of its provision for credit losses.
(c)TCE, ROTCE, and TBVPS are each non-GAAP financial measures. TCE represents the Firm’s common stockholders’ equity (i.e., total stockholders’ equity less preferred stock) less goodwill and identifiable intangible assets (other than MSRs), net of related deferred tax liabilities. ROTCE measures the Firm’s net income applicable to common equity as a percentage of average TCE. TBVPS represents the Firm’s TCE at period-end divided by common shares at period-end. TCE, ROTCE, and TBVPS are utilized by the Firm, as well as investors and analysts, in assessing the Firm’s use of equity.
(d)The ratio of the wholesale and CIB’s allowance for loan losses to period-end loans retained, excluding trade finance and conduits, is calculated excluding loans accounted for at fair value, loans held-for-sale, CIB’s trade finance loans and consolidated Firm-administered multi-seller conduits, as well as their related allowances, to provide a more meaningful assessment of the respective allowance coverage ratio.
(e)In addition to reviewing net interest income and the net yield on a managed basis, management also reviews these metrics excluding CIB Markets, as shown below; these metrics, which exclude CIB Markets, are non-GAAP financial measures. Management reviews these metrics to assess the performance of the Firm’s lending, investing (including asset-liability management) and deposit-raising activities. The resulting metrics that exclude CIB Markets are referred to as non-markets-related net interest income and net yield. CIB Markets consists of Fixed Income Markets and Equity Markets. Management believes that disclosure of non-markets-related net interest income and net yield provides investors and analysts with other measures by which to analyze the non-markets-related business trends of the Firm and provides a comparable measure to other financial institutions that are primarily focused on lending, investing and deposit-raising activities.
QUARTERLY TRENDSSIX MONTHS ENDED JUNE 30,
2Q21 Change2021 Change
(in millions, except rates)2Q211Q214Q203Q202Q201Q212Q20202120202020
Net interest income - reported$12,741 $12,889 $13,258 $13,013 $13,853 (1)%(8)%$25,630 $28,292 (9)%
Fully taxable-equivalent adjustments109 109 97 104 107 — 218 217 — 
Net interest income - managed basis (a)$12,850 $12,998 $13,355 $13,117 $13,960 (1)(8)$25,848 $28,509 (9)
Less: CIB Markets net interest income1,987 2,223 2,166 2,076 2,536 (11)(22)4,210 4,132 
Net interest income excluding CIB Markets (a)$10,863 $10,775 $11,189 $11,041 $11,424 (5)$21,638 $24,377 (11)
Average interest-earning assets (b)$3,177,195 $3,126,569 $2,955,646 $2,874,974 $2,819,689 13 $3,152,022 $2,642,619 19 
Less: Average CIB Markets interest-earning assets (b)882,848 866,591 743,337 730,141 795,511 11 874,764 765,681 14 
Average interest-earning assets excluding CIB Markets$2,294,347 $2,259,978 $2,212,309 $2,144,833 $2,024,178 13 $2,277,258 $1,876,938 21 
Net yield on average interest-earning assets - managed basis1.62 %1.69 %1.80 %1.82 %1.99 %1.65 %2.17 %
Net yield on average CIB Markets interest-earning assets0.90 1.04 1.16 1.13 1.28 0.97 1.09 
Net yield on average interest-earning assets excluding CIB Markets1.90 1.93 2.01 2.05 2.27 1.92 2.61 
(a) Interest includes the effect of related hedges. Taxable-equivalent amounts are used where applicable.
(b) In the third quarter of 2020, the Firm reclassified certain fair value option elected lending-related positions from trading assets to loans and other assets. Prior-period amounts have been revised to conform with the current presentation.







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